Normally I love Rack Room and can easily drop $ 100…this store just doesn’t deliver. They had very limited national brands, athletic or otherwise, and lots of plastic-y flat shoes and sandals of shoddy quality. Customer service seemed like they were trying, but this location needs an overhaul asap.
Brittany L.
Place rating: 1 Indian Trail, NC
I was asked if I needed help by four different employees in the one minute I was there. This did nothing but make me rush out as quickly as possible. They also had a horrible selection of shoes.
Julia M.
Place rating: 3 Charlotte, NC
I stopped in Rack Rooms last week to pick out some new tennis shoes. Sadly, they were sold out of my size in most of the shoes I was interested in. They said that they could order my size and ship to the house for free though, if I wanted. However, I finally found a pair that I liked in my size so I didn’t need to take them up on their offer. They always have sales and coupons, so you can find some pretty good deals.
Jeff S.
Place rating: 3 Charlotte, NC
This store is in the busy Arboretum shopping center. The store is laid out well. Womens shoes are in the front of the store, kids to the back left and mens to the back right. For men, they had a heavy dose of Skechers and Nike in their collection but alas, not much in my size. Decent store just in a shopping center that is difficult to maneuver but that’s most of them in Charlotte.