I am writing an update as I have been contacted by this business’s owner who apparently was oblivious to my incident and the terrible management and treatment I received last year. She was very personable and apologetic. She took the time to listen to what happened and my concerns at the time. She expressed numerous times how sorry she was about what happened and agreed I should have never experienced the treatment I was given. To the company’s benefit, they no longer employ the previous office manager and certain teachers including the one my child regrettably had. Overall, our conversation was pleasant and respectlful. The owner even offered to refund the fees I lost due to the incident. I have not taken my daughter back to a dance class with PSMD so this review is based solely on my telephone experience with the company owner. I am happy they are taking steps to fix errors and improve their business.