One Price Dry Cleaning

This is the only place I take my dry cleaning to, and honestly, it’s only because it’s close to my house.
Two times in the past year (roughly), I’ve had my clothes returned back to me missing an item of clothing. Luckily, it was never something I needed right away, but inconvenient nonetheless.
The employees have been friendly and apologetic about my botched service though.

I’ve been here a few times, and as far as dry cleaners go, it’s nothing special. People go to dry cleaners because they are either cheap or convenient, so they’re a dime a dozen. I can’t tell the difference between shirts cleaned at one place or another.
Having said that, this place leaves me a bit unsettled when I’ve been there in the past. Never walked in and had someone greet me in a friendly, professional way. Usually it seems like I’m tearing someone away from something more important.
This is also the only dry cleaner I’ve been to where they ask you to pay up front — I know that seems weird, but every other place in Steele Creek, South Park, University area and Ballantyne I’ve been to asks for payment after they’ve delivered your clothes to you.
One really frustrating thing about this place — other than getting a weird feeling like I’m not wanted when I go in there — is this place doesn’t put it’s name or phone number on the receipt. The first time I went there, I didn’t go back to get my stuff until about a week later. I checked my receipt for a phone number so I could call to make sure they weren’t going to be closed when I got there to get my shirts. At the time I was taking some of my cleaning to a couple places, depending on my errands for that week and where I was going to be. No number. No business name. Nothing to distinguish this receipt from any other dry cleaner in the area, so I was puzzled for a little while — where the heck did I drop off my cleaning? Kind of weird, but more than anything just pretty inconvenient. I have hundreds of names and phone numbers in my phone, but I didn’t have this one in my address book yet, and you might think that might be a good piece of information to have on there.

Great business run by great people. I didn’t realize that «one price» meant one can negotiate on price. I’ve been using this particular dry cleaner since I moved to the Steele Creek area an hour ago, and I have NEVER had an issue regarding timeliness or cost. Althought, it is important to remember that any alterations must be paid cash (because I guess they outsource that portion of their business).

I go here for all my dry cleaning, and they have always been good. Kelly is usually the one who helps me out and she is so bubbly and friendly, I just adore her :)
Edit: Staff is still wonderful however their 3^rd party cleaners ruined a couple shirts and never followed the explicit directions that we requested despite the staff writing it in big bold notes for them :(