Once Upon A Child

This shop is a great resource for all families. They have great deals and a lot of toys in excellent condition, as well as clothes. I bought most of my little one’s pajamas at this store. PJs are something that can be so expensive new, the footie ones run about $ 3 – 4 here. As other reviewers stated, the clothes are organized by colors for some ungodly reason, so it will take some time to find the size you need.
As others have mentioned, the customer service is not top notch here. Employees are often having inappropriate personal conversions on the sales floor. They haven’t necessarily been rude to me, but not friendly or extremely helpful.
One day I purchased a pair of shoes for my son at the store. When I purchased them, the elastic was broken, I returned them without a problem. The next time I went in I spotted the broken shoes back in the shoe bucket. So, that’s what kind of service professionals you’re dealing with here.
One final piece of advice, check the Amazon price on toys before you leave the store. There was one instance that I saw a bouncy chair for sale in the store and it was the same price with free shipping on Amazon.

This store isn’t going to win any beauty pageants and certainly not Miss Congeniality, but it has a great selection of low to middle end brands of baby clothing and toys. This works for me since my Unilocal Baby grows out of his clothes every two weeks. I’m not looking for the finest Egyptian cotton to catch whatever mystery liquid escapes him on a given day. $ 1 Onesies and $ 5 sleepers? Good for me!
Picked up some great bouncers and activity centers for 60% off retail. Works great, just make sure to take those suckers apart and bleach the hell out of it before letting your little angel lick every nook and cranny.
It is important to note that this will not be a quick stop. The organization for a lot of the items makes my brain hurt. The onesie wall is sorted by COLOR. Insanity. Not size, not gender, not style… COLOR. *bangs head on wall*

I’ve been here quite a few times and never had a problem here, though I don’t go for the customer service– it’s not Nordstrom’s. I will agree they don’t offer much for clothing and other various items you might be selling them but then again they need to sell it as well. Heck, I bought a like new Bumbo seat for $ 10 and a play bouncer for $ 35. Go ahead and spend $ 40 for your Bumbo and $ 180 for your play bouncer… seriously. The older kids clothes– like 3 and up– aren’t terribly great but I’ve found a few things, especially shoes, at good prices. And I’ve been to that shop in the park road shopping center– can you say full price? No, my child doesn’t wear Ralph Lauren– so if you want that go pay full price somewhere else. They have good finds, but just like the Goodwill, you’re not going to find the same thing each time. Oh, I’d also like to ad I bought a like new pack n play there for $ 30. You can’t beat that– really.

I’ve never tried to sell clothes here, so I can’t comment on that. I hear they don’t give very much money for your items, but that’s to be expected, right? They are trying to make a profit.
I have shopped here a few times, but I stopped going after I realized how long it took me to find anything I liked. I went when I was pregnant, and back then I didn’t mind wasting time as much. But now that I have a baby, I’m all about getting in and out as quickly as possible.
The store seems to carry a lot of the cheaper brands (Carters, Child’s Place, etc), so it can be harder for me to find things that fit my style. I don’t like a lot of graphics or silly slogans all over the clothes. There is a section of $ 1 onesies that I like (who can complain about $ 1 onesies?), but they aren’t arranged by size, so it’s hard to find ones that fit. The same goes for the pajama section. That section is also not arranged by size, just color, so you’ll be browsing through every single pajama checking the tags to see what size they are. It’s time consuming!
I prefer to shop online for baby clothes. I get emails when my favorite stores have sales, so I wait to buy clothes then. I end up paying a couple dollars more per item than I would at this store, but it’s worth it to me to save time and energy. Plus, I get brand new clothes!

No matter how often I’m there, the staff is horribly rude — not just to me but to every customer. If I ever find another place to take children’s items, I will not return. There is no excuse for the ugly attitude and behavior to everyone.

Nothing overly nice, about the same as a yard sale, but pricier. They only give you a third of what they plan to sell it for. So don’t plan on making any money selling to them. Staff is rude & snotty with «comments». While my sister has had very good luck with the store in her state, the Pineville and Matthews locations, I would not go into again. Especially Pineville. They have always have an excuse why they can’t «accept» something. I swear I think they read off a list under the counter. Why are they in business? Maybe they don’t want to buy top end stuff and would rather have a junky store. Try some of the other locations in Charlotte before this one.

Being someone who has a little toddler sister and a mother who loves buying new clothes for her I was super excited when I learned about stores like Once Upon A Child or KidtoKid; who take gently used baby clothes and give you cash! From the beginning my mother told me not to expect a lot of money from these stores. That I’d be lucky if I made 20 dollars even with a bag full of nice clothes. So on my first trip to KidtoKid on Park Road I didn’t expect much. I was aiming for maybe $ 15 dollars. I brought a shopping bag worth of stuff that I had washed, dried and even ironed the night before. But on my first trip to KidtoKid I made $ 22 dollars! I was so excited I decided to keep doing this every couple of months when my sister would grow out of her clothes. My next trip to KidtoKid I made $ 20 dollars. And on my third trip I made $ 15. A couple of months later I decided to give Once Upon A Child a try. I had read on other websites that they are horrible and have rude employees and don’t give you crap for your clothes. But like I said before I don’t have very high expectations when I try to sell my used baby clothes or baby equipment. So I decided to make a trip to Once Upon A Child one afternoon with huge bag worth of baby clothes.
I arrived at Once Upon A Child at around 12:00PM. I immediately noticed that the store is dark and dated. When I finally got the attention of one of the ladies in the front they told me how it works and everything and said my clothes would be reviewed and done by 1:30PM. I’ve never had to wait longer than 45 minutes at KidtoKid, but I decided to waste time at Carolina Place Mall. I got back to Once Upon A Child around 1:45PM to figure out that my clothes still hadn’t even been reviewed yet. They weren’t even in the process of reviewing my clothes. So I ended up walking around the store for another 45 minutes! That didn’t even bother me to much until I got to the front and the lady told me they only took one of my items. That the clothes were adorable but they were a tad bit wrinkled so to throw them in the dryer again and then bring them back. She literally had the nerve of taking one of my clothing items and gave me $ 2.15! Like I said before I never have high expectations when I try to sell these clothes but two dollars and fifteen cents is INSULTING. There should be a minimum amount that they give you of at least $ 5.00. So I could of at least walked out of that freakin’ store with enough to buy a frappuccino. It was an awful experience. The ladies weren’t rude but they weren’t that friendly either. And that I had to wait that long amount of time weren’t friendly either. And to literally take one of my clothing items and give me two dollars was terrible. I wasted my gas and my time.
I’m going to keep giving my business to KidtoKid on Park Road. The girls that work there are usually friendly. The store is pretty and has WAY WAY better clothes then Once Upon A Child. And I’ve never had to wait longer than 45 minutes. Don’t sell your clothes at Once Upon A Child, go to KidtoKid!

One of 2 locations in the Charlotte area if you’re looking for inexpensive slightly used kids clothing, toys, shoes, strollers, or pretty much anything baby… this is your place! They also purchase your used baby equipment, clothes, etc if it’s in good condition. Check them out, sometimes you can find pretty good steals if your timing is right.