Oak Park At Briarcreek

I saw an add on Craigslist for Aurora Apartments back in May of this year. Aurora is the new name of the complex. The ad boasted about how management had just made a lot of improvements and upgrades to the apartments. Though the buildings were old, the inside was updated so I signed a lease. I moved in May of 2015 and the first morning I was there I woke up to a BED BUG in my bed! I reported this to the office staff who, after some delay, scheduled a treatment for the beginning of June. After that, I had to call the city in to have my floor reinforced and to have my patio door properly sealed. I submitted requests and emailed the manager about my issues and nothing got done. In September, I again woke up to a BED BUG crawling on my sheets. I immediately contacted the office and took in the bug. I had to demand something be done this time even though I had several visible bites. I also found out that my neighbors were also having bed bug issues! I finally sent a letter demanding treatment and that I be released from my lease. After the letter, a treatment was scheduled and I told the office I’d move my stuff as soon as it was done being treated. DO NOT MOVE HERE! At best they take their sweet time resolving issues.
The previous post is correct. These are pictures of the office.

What the hell! The pictures they show are of their OWN OFFICE QUARTERS! The apartments themselves were built in the 60s or 70s and look NOTHING like that. The counters are chipped, there are huge holes where the sink plumbing goes into the wall, through which come bugs and awfulness, the carpets are uneven and ugly, there are giant gapped holes in those too that looking down into bug-​infested between-​floors, and various staples and nails stick up throughout the awful place for you to cut your feet on. So yeah, these people are liars. If that’s not illegal, it should be, and these asshats should be strung up in public for everyone to see and cheer.
They are slum-​lords and act like it. The landlords do no repairs or renovation (see other reviewer’s statement that they think a paint job is a renovation, completely true), but since the area AROUND them is slowly becoming gentrified, they think they can up the rent each year, and do.
Hah. Hahahaha. No I’m serious, they do literally NO repairs or renovation, but your rent jacks up every year like you’re living somewhere fancy.
Oh wait, does cutting down the one nice tree count as renovation? Then I guess they did that.
Also the people around there are scum, too. A guy stuck a gun in my boyfriend’s back when going down to get pizza once and attempted to rob him (boyfriend had emptied his pockets before going down just in case, so the thug got nothing), and that wasn’t the first crime we encountered, so be wary of that. They do have locking doors on the front of each building, but a lot of the locks don’t work and most people just prop them open because there’s no friggin’ BUZZER OR INTERCOM to let you know if you have visitors, so you kind of have to leave it open.
If you disbelieve anything I’ve said, just take one drive through the parking lot. It’s completely obvious when you’re there in person, and not relying on their lying photographs, that the place is a terrible ghetto. You will lock your doors and screech out of there faster than you can say «slum-​lords»!

Is there an option for 0 stars? This is the worst place. They think a renovation is just a thick paint job. The office staff doesn’t care about what you need, the birds are crazy around the apartments in the back and fly into the glass doors and die on the patios. Maintenance is always late coming into the apartments. I have even tried to contact the district property manager and after multiple messages she has not tried to contact me back. LOOK ELSEWHERE