Mellow Mushroom

As a couple who moves around pretty frequently can you say five addresses in less than 9 years we go to a mellow mushroom location just about everywhere we’ve ever lived and we’ve been to this location several times we always get good service but this time that we went our pizza was overcooked and the mushroom soup was awful & not as described ion the menu — my pizza did not have the sauce that should have been drizzled over the top.
More than likely we will be back but it’ll be a while

I’ve been in several mellow mushrooms before, but this one was located in a very classy neighborhood if I say so myself. The inside was bigger than other mellows that I have been to.
The customer service was great and it seemed to be triva night when I arrived there with my new mentor and her friends. The table behind us seemed to be regulars and that to me shows the ambiance was good.
Want my food suggestion? You absolutely need to try the red skin potato pie. I didn’t like the idea of sour cream on my pizza, but it is one pizza that will change your mind!

awesome beer and amazing pizza. Get the buffalo chicken pizza!!!

Always great service, pizza is good and atmosphere is bar like in evening but we’ll worth it

I’ve been to this Mellow Mushroom on many occasions and I figure it’s time to give my thoughts. When you walk in you’ll notice that this isn’t your normal pizza place, the art décor is very eclectic and dated but it makes the place interesting. The customer service and staff seem to be on point but it can be hit or miss at this location because sometimes our orders come out right and sometimes we just end up with another bad experience because they didn’t listen to our order. The time it takes to get the order is about average, there have been occasions when the food is on time and others where it’s disappeared into a blackhole and I have to constantly ask when will our food be ready.
The taste of the pizzas are decent but I’m comparing the taste to mom and pops pizza parlors where they know what they’re doing and that’s what they specialize in. The menu is very large because Mellow Mushroom tries to cover all their bases from burgers, calzones, hoagies and pizza and also there’s a bar if you decide to just hang out. For me, it’s too many choices and I don’t think there’s one thing Mellow Mushroom does extremely well. I prefer to stick with a normal pizza but you can order something off the wall funky if you choose and it’ll probably be the best pizza you’ve ever had.
Mellow Mushroom, as other reviewers say is an interesting restaurant and I believe that they cater to a certain demographic which is their niche but for my taste and expectations, I believe I fall out of that niche. Not to take anything away from them but for me it’s so so. Hope your experience is better than mine.

It is what it is with this Mellow Mush :-)
I first tried this place in 2013 when we first settled into Charlotte. If I’d reviewed then I would’ve given a 4 ½ star rating. Since this initial visit the subsequent visits changed my perspective on this place especially in the realm of service.
The greeters are just not that into their jobs anymore. It’s like pulling teeth with no novocaine to have them smile and appear happy about being at work and your visit which helps them stay employed (business).
The food on the other hand is still tasty, also pies can get a bit pricey when choosing your own toppings so be sure to look over the specialty pies as you might see one with all you want and then some. They don’t charge you to remove items from the specialty pie, I say go for them because they have a set price. We’ve ended up paying like double for a build your own when there was a specialty that had the ingredients (of course the server didn’t inform us to help save us money :-(
The gluten free pies are the only item we’ve had that we didn’t like AT ALL. gluten free doesn’t mean TASTELESS but here it DOES :-(
Our favorite part of going here besides the food were the game tables upstairs which are no longer :-(

After reading a lot of the bad reviews my fiancé and I were a little skeptical about coming here, but we tried it anyway. I don’t know if the people that gave it bad reviews came at a busier time than we did or what, but the service was great! The waitress was very attentive and checked up on us often. Our pizza (build your own) was out in 15 minutes and was exactly how we ordered it. The pizza was amazing too! Definitely coming here again! Very happy!

I love Mellow Mushroom, and this location is no different. Surprisingly, we had never been to this location, and you have to try the unique pies at every location. So! I chose the Spin Trippin’ and added Italian sausage to it, and didn’t regret it one bit. Awesome flavors, fresh and well crafted, like you’d expect from any Mellow Mushroom. They were a bit busy and the wait was unfortunately long that night, but that I think that was pretty atypical.
Just a side note, the interior is relatively subdued, as compared to the Selwyn location, which has a freakin’ bus inside. But I like it, especially with the fire/​water fountain outside and the benches. Nice.

Food is gross. Service is bad. Weird place. Bad location. Took forever to make our food. Sprayed bleach around the food and smelled horrible. I hate this place.

Food was great but service was horrible. Every table that came in after us was done eating before we even got our meals. Server never apologized. Seemed confused when I asked for the check as soon as she brought our food.

Horrible management, unorganized, and lack communication.
Never will I use them as a cater again.

This is a great Mellow Mushroom location, although your pizza order can be hit or miss depending on when you visit. We ordered a pizza with light cheese one night, and it was perfect. The next time we ordered a pizza with light cheese, it was as if they thought we meant extra cheese. Still though, the pizza at MM is definitely delicious, with the best dough we have ever tasted. From the pizza to the appetizer pretzels, you won’t be disappointed with the dough. It is so good. They now serve burgers, but at a pizza place, I’m not sure why they need to.
This location has great decorations, with a huge mushroom in the center of the restaurant. They seem to have an Aladdin theme going on, but an Alice in Wonderland theme would be more fitting with the giant mushroom.
This location has a bunch of televisions for your favorite sports watching, and it’s a large restaurant with an upstairs balcony style section.
The wait staff are friendly, and parking is readily available in the private parking lot or garage of the center.

Came in here for dinner with family and were seated promptly. The server took all of our orders in a timely fashion, but overall wasn’t very friendly or engaging. We ordered the House Special and the Kosmic Karma, both of which were very yummy. It took over 25 minutes for our food to come out, which seemed extra long since we came in very hungry.
The décor inside is much nicer than other Mellow Mushroom locations that I have been to, probably since it is located in Ballantyne. Would be a good spot to have dinner with a friend and catch up since you will have time to kill waiting for food.

The only thing that makes me not a 5 star fan is the price. The quality is top notch and it’s great but when you have to order 4 pizzas for a gathering it’s like $ 100. Again, the buffalo chicken pizza is really awesome. The carmelized onions make the pie. It’s about $ 25 for a large but worth it. Great the next day too so I look at it like it’s multiple beers. I also had a beer at the bar while I waited to get it to go. Also a theme of my reviews lately. Great beer selection and fun to sit at the bar and watch college football.
The swimmer eats a whole mighty meaty over two meals and love this for sure.

Cute place. Bf wanted a sandwich and I wanted wings and something with mushroom on it. He ordered the meatball parm sandwich. Imagine a guinea ordering that in a non-​Italian place!!! Blasphemy! It wasn’t bad. I ordered the stuffed mushroom on a bed of greens. It was stuffed with feta and sundries tomatoes. It was ok. The greens it was on had a balsamic vin. The Thai chili wings tho were delicious! They’re baked, not fried and the blue cheese they came with was really good. I might go back, not sure.

Don’t do it. I rarely write reviews that say don’t go. But I have to be honest. My mom and I went in for dinner around 6:30 and were sat. We didn’t see our waitress for 15 minutes. She said she would be right back. Then 5 minutes later we saw her. We told her we were trying to make a movie so we needed to be quick (not to mention we had been waiting in-​served for 20 minutes). She apologized saying that there was a 50 top… WHAT!!! The restaurant was only half full!!! This is unacceptable. There were 6 hosts/​hostesses standing around. And no servers in site not many tables with food on them. And the poor high school aged server lost our table because we walked out. (We went to the down the shopping center to have dinner.)

Try these place the first time, I think the food is so so. Our waitress was nice a friendly, pretty causal place the hang, lots of beer, but there are kids screaming, which is not cool.

I’ve never had a bad experience while eating here. The atmosphere is funky, the staff is friendly, the food is fantastic. The gluten free pizza is some of the best I’ve ever had.
During my visit last night, my pizza accidentally went to another table. The manager himself came over and sincerely apologized for their mistake. To make it up to me, he gave me 2 gift certificates! The waitress was very attentive the entire visit, despite the fact that she was beyond busy.
Be warned, if you venture on a weekend night you’ll probably have a bit of a wait, but if you want delicious food cooked fresh, WAIT! It’s so yummy and so worth it!

We’ve been here three or four times, but both my husband and I think the food just keeps getting worse with each visit. On the most recent visit the pizza we ordered was burned on the bottom and greasy on the top. The atmosphere is nice, and they have a good beer menu but I doubt we will be back anytime soon until we hear that the food has improved.
The Mellow Mushroom in uptown is much better, so maybe it is just this location.

My daughter decided that we would be having pizza today for dinner, so we headed to MM and got ourselves situated for a feast.
Starting with the bruschetta as an appetizer. Really nice chopped tomatoes on the crusty bread, the drizzled balsamic was excellent. Scooped up every little bit. Five pieces is a weird number — it does not divide very well!
Then the pizzas. Veggies for me and it was well loaded up. The crust was nice and crunchy but just a little doughy. I really enjoyed it and we brought half of it home. My daughter chose the Thai Dye and substituted tofu for the chicken. It was also tasty and the cucumbers on it really gave it a nice clean flavor. Yum!
Good service and good food. A solid «Yay! I’m a fan.» experience.