Jeremy Fulkerson – State Farm Insurance Agent

Because of their mistake we lost our auto insurance. Had to go over their head to get resolved. Then Jeremy lied about it.

I have had State Farm for 10 years and because of the way that I was treated by the office of Jeremy Fulkerson, I have sadly ended my relationship with State Farm. I do not recommend this office to anyone. I have no complaints with the other offices that I dealt with while living in Colorado and Florida. When issues weren’t being handled at this office, I tried going to a different office and they wouldn’t let me transfer. They said I needed to stay with this office. I saw no other choice but to cancel and even after all of this, Jeremy Fulkerson’s office didn’t try to make things better, they just said ok and then messed up my cancelation. I’m very disappointed with my experience with this office and again, don’t recommend them to ANYONE!
Lindsay at this office was very nice and did everything she could to help me. Please see the below link to the responses from Jeremy Fulkerson’s office to my review on Facebook.

GO SOMEWHERE ELSE!
We have had our two cars and home owner’s insurance with this agenT since May of 2015. NOT A SINGLE MONTHLY BILL HAS BEEN CORRECT. We have handled most communication with Tyler in this office and all our questions/​concerns seem to get redirected to «someone in billing» Ashley, Lindsey, Jane etc. No one has been able to provide us with any real answers. If you choose to use State Farm as your insurance carrier, I suggest you seek out another agent’s office and if you are currently with this one, find another one, it is easy to transfer during the renewal of your policy.
This service was so bad that I signed up for Unilocal just to leave this review.

Helped me and my girlfriend transfer our policies from New York with such ease! Staff is especially friendly, and Jeremy is the kind of agent you want representing your insurance. This agency has gone above and beyond on multiple occasions, I have since recommended this office to close friends and family for their needs and they have had very similar experiences with this office.

When I moved to Charlotte 6 months ago from another state I happened to drop by the office in passing. I was presently surprised with the customer service I received and how much money there were able to save me. Now looking into owning a home I am able to go to them for help with not only car insurance, and life insurance but guidance with homeowners as well. I recommended them to my family and everyone has been so satisfied.

Jeremy and his incredible staff cover both my auto and renters insurance and I could not be more thankful for their thorough and personal service!
The entire office, particularly, Jeremy and Jonathan, have impressed me with the way in which they continually go above and beyond! I initially brought my business to their office because they were able to save me on my monthly insurance, as compared to Allstate. They have worked diligently to keep my deductible down over the years and when there have been changes they have worked tirelessly to personalize my experience– emailing and calling instead of just mailing me notifications. Their sincerity and honesty won me over as well, and I truly feel as though I can trust their office with any matter!
You’d be hard pressed to find more personalized customer service or a kinder office in Charlotte! I assure you that you won’t be disappointed by Jeremy Faulkerson’s State Farm Office.

I have never really paid much attention to my insurance… It was just another bill until I moved to Charlotte and was transferred to Jeremy’s office. The staff is super helpful and friendly. They made sure I understood my policy and my coverage limits. Whenever I’ve had to make a change it has been handled immediately. I even enjoy stopping by their office to discuss my policy face to face. They go above and beyond to make you feel like a friend. Jonathan is always a pleasure and makes insurance talk as painless as possible. I’d give Jeremy Fulkerson State Farm Insurance 5 stars a day, everyday! :)

I’ve been with Jeremy and State Farm for several years now with several policies and financial products. What can I say… conducting business with them has been extremely easy and I appreciate their customer service and what they’ve done for me. They particularly went out of their way when lining up financing for me on a vehicle purchase. They made themselves available to me and ensured that I was taken care of. I have also spoken with Jeremy about other financial products. He ensures that all of my questions are answered and like someone else said is a straight shooter. I have never felt pressured into anything rather he has become a trusted advisor that takes care of his customers and understands the value of a long-​term relationship. I would recommend them to anyone.

I’ve had my car and homeowner’s insurance through Jeremy Fulkerson’s agency for almost 3 years now and couldn’t be happier with the service that I receive from him and everyone I’ve dealt with in his office. Jonathan Hubler has been a pleasure to work with on the few occasions I’ve contacted him with changes to my policy. As with most insurance, the only real way to know how well protected you are is when something goes wrong and you end up with a claim. A few months ago, I found out how lucky I was to have my homeowner’s insurance with Jeremy and State Farm.
I woke up one morning to find the kitchen of my Uptown condo flooded with water pouring from the ceiling fixture. The icemaker line to my upstairs neighbor’s refrigerator had burst and water was seeping through the ceiling and walls all throughout my kitchen. After discovering the source and getting the water stopped, the next call I made was to Jeremy’s office. I was assured that they would immediately place a call to the restoration company they use for these types of events and that I would be hearing back from someone from their contracted company in a matter of minutes to set up a time for them to come in and get to work drying my condo out. Sure enough, within 10 minutes received a call from a manager of the company who was going to come out immediately to assess the damage and bring a team to get to work on the clean up. Within 45 minutes of my call to Jeremy’s office, the team arrived to begin the cleanup. I felt like I was in a State Farm commercial and just sang the «like a good neighbor» jingle before everyone just materialized. They removed a huge section of drywall from my ceiling as well as my kitchen cabinets and routed industrial dryers and dehumidifiers throughout the kitchen. After everything was dried out a few days later, they put it all back together, re-​hung the drywall, and painted using some leftover paint I had laying around. Once the work was complete it was like this disaster never happened. Throughout the whole process the manager of the restoration company, Jeremy’s office, and the State Farm claims department were in constant contact.
Everyone I dealt with during this fiasco was a pleasure to work with. I couldn’t be happier that I have my coverage with State Farm, and especially, Jeremy’s office. They handled a terrible situation like the pros that they are and got me back to normal as fast as possible – all while being as respectful of my property as I could have hoped for. When something like this happens, you’re not just relying on the insurance office, but the companies they contract with. In this case I was relieved to find that the companies Jeremy contracts with are just as neighborly as his employees. I highly recommend Jeremy Fulkerson’s agency. If you ever have an unexpected disaster like I did you’ll be happy to have him in your corner, trust me.

I became uninsured twice due to an awful experience with my agent Jeremy Fulkerson in Charlotte, NC in September & November 2013. Prior to the past few months, I have had a flawless experience with State Farm for over 10 years. Jeremy’s office was updated by me of a banking change back in August 2013 and due to their inability to apply my correct bank account information to payment for my account, I went through two insurance lapses. I was lied to by his employees ensuring my payment information was correct in their system and that my automated payments were being made. The truth was they did have my correct information, what was not happening was the automatic withdrawal for my monthly payments. I have letters written by Jeremy admitting their fault as well as printed statements of my account activity interactions with their office showing my bank information being correct. My insurance lapse is completely at fault of State Farm agent Jeremy Fulkerson and his employees. This is a real life situation, meant to be informative of a real experience had with his office. I was insured through State Farm via Jeremy for two years, and before that for 8 with another agent in NY. I would not recommend Jeremy Fulkerson to anyone after my experience with him and his employees.

Switched coverage to State Farm with Jeremy’s office 2 years ago. Paid in full in the office however they did not get it applied to my account. They sent a bill to my mortgage company, and received double payment. Still did not get applied to my account. Spent over two weeks dealing with this and Jeremy was totally uninterested in assisting. Just now moved coverage to Allstate. At that point Jeremy actually wrote me trying to keep business. Informed him directly I would not be renewing the policy. He wrote back said cancellation notices would be sent. He did not cancel. My mortgage company sent State Farm a payment, and I just spent two weeks again getting the refund processed. He is a salesman. Nothing else. I may switch back to State Farm down the road, but will never use his office again.

I have all of my major insurance needs through State Farm and Jeremy– life, car and home. He is super friendly, easy to deal with and makes the insurance world understandable to navigate. I like being able to have a local agent to talk to and sit down with if I have questions or need help. This State Farm team is great! Best insurance I’ve had and rates are way better than Progressive and Geico (which I’ve also had in the past).

Jeremy and his team do such a great job of making me feel like I matter to them. They are always helpful when I need anything. I have multiple policies with them and they take the time to explain those policies, what everything means and what I’m paying for. They have longer hours than other insurance agents so it’s easy to get a hold of someone. Overall a great experience.