International House of Pancakes

Very disappointed. Ordered a quick takeout, she say’s it will take 15min. Fine. I show up in 10min. The food is already done and the boxes are waiting on the counter. Great, right? NO! Because the hostess is nowhere to be found, the food is unattended, not bagged and left exposed to get cold. Meanwhile this drunk homeless guy is wandering around the front lobby where they left my food. He could have fapped all over my food for all they know…
Finally she shows up 5min later, only to forget the utensils. Another 5min later she shows up with utensils and I finally get to leave with my meal. Walk to the hotel only to find out they forgot the pancakes that come with the meal, the eggs were cooked wrong, and one of the stuffed french toast things had ZERO filling… NEVER going here again! I might be done with IHOP period. Why deal with frozen crappy food that is way overpriced and poorly trained staff?

The service was not great despite the place being almost empty (which should’ve been a sign since it is next to a hotel; you’d think it would have been more crowded), the food was decent, and our server was quite obviously under the influence of some sort of substance that shouldn’t be used during work hours. Last, but not least, we were asked, by our server, to expedite things by stacking our own dishes before leaving the table. NOT RECOMMENDED– Charlotte is a big city. Eat somewhere else.

If I could give it 0 stars, I would. Upon going in, the parking lot was trashy. When we got inside we had to wait about 10 mins for our server to come ask us what we wanted to drink. 2 tables who came in after us got served first. The servers are cussing in front of the customers and being very unprofessional. The waiter ended up getting our drinks wrong. This is the first and will be the last time I come into this IHOP. Save yourself the trouble and skip coming here.

The only reason I gave this place 2 stars was becuz our waitress was so apologetic about everything. Our table was in a corner that smelled like someone had peed in it. The table and the high chair were sticky. We wiped everything down with a baby wipe. After a 10min disappearing act from the waitress who stated she was working another area across the restaurant, we ordered. After another apology that she couldnt get anyone to help bring our food out, my scrabble eggs were runny and my hash browns were burnt on top and mush underneath. The SplashBerry drink saved the day! The waitress was so sweet as to give us one to go. No one should have to apologize every time they come to your table. My family and I will NOT visit this establishment again.

My parents absolutely had their credit card compromised here and they have since called the police. They drove to Charlotte and stayed overnight in order to catch a flight the next AM. This is the ONLY place they used their card in Charlotte. Their waitress at first told my dad his card was declined so she needed to run it again which took more time. My dad said he thought something was a bit off. Sure enough, my parents fly out the next day from California. Their card is declined. My parents figure this is because they were in a few different states within a few days and was a security feature. Nope. The card was copied and used a number of times in Charlotte that morning and then even in Canada. Maybe the manager is in on it? Who knows but do NOT use your credit card here.
My parents also have the name of the waitress on their copy of the receipt.

The food is good, consistent and cheap. The service depends on who you get. Expect to wait awhile while they try and figure out who’s gonna wait on you. Open 24 hours so it’s not very clean. Everything is sticky all the time.

Not sure if I came on the wrong day, but my experience wasn’t as pleasant compared to the other reviewers. I’ll make this quick and painless. My pancakes came out cold. I sent them back, and received a fresh stack. There was a shortage on coffee, so my sister had to wait for more to be brewed. I ordered ice coffee, but couldn’t get a refill because they ran out. The server was friendly, but overwhelmed. The taste of the food was on par with all other Ihops that I have dined.

Stopped in here for breakfast while out here on a business trip. I like IHOP’s for their breakfast and really no complaints on this visit. Service was quick and friendly. We were here on a weekday morning a little after 7am and it was by no means busy. Getting out of the parking lot was a bit of challenge since I-​77 is pretty busy, but other than that, I was happy with my visit here.

Everyone knows what your getting at IHOP. There were no disappointments here. The staff at this location are wonderful. They have the best customer service. The food was just as expected also. I always get my two eggs over medium with hash browns and sausage. I will go back to this location (Charlotte at Woodlawn Rd.) mainly because of the staff. Thank you IHOP at Woodlawn!

This is by far the friendliest IHOP I have visited. The managers are on top of the service. I was trapped in town due to weather and had dinner and breakfast here. Great value and service.

Okay, let’s get the not-​so-​good part over with. Yes, driving along the highway you do not get the sense you are in an upscale neighborhood. Yes, the place needs to be refurbished. Yes, the rest rooms need some TLC. But, and this is a big but (one «t» folks!) the attitude, friendliness, and attentiveness of the staff we encountered more than made up for the buts. Our server, Chris, did an excellent job and made our morning with his cheerfulness. The manager, Chymia, obviously practices my old philosophy, MBWA. For the uninitiated, this means Management By Walking Around. Get off your butt (two «t“s) and see what is going on.
If you are in the area, be sure to give this place a try. It was quite an experience.

Paul our waiter was FANTASTIC, great southern hospitality. He went above and beyond what most waiter/​waitress at IHOP do. Strawberry and banana pancakes were pretty awesome too!

A large, fairly standard 24 hour Ihop. You know how sometimes the booths at a restaurant have kind of a musty funky smell? Well, that wasn’t an issue here, and that’s usually my major issue with ihops. Also the menus were not sticky, another plus. Service was friendly, smiley and prompt. I come to ihops for their distinctly buttery pancakes and their perfect hash browns, and was satisfied there.
But. The men’s bathroom was NASTY. Narsty. Gross. Dave came out looking traumatized and preferred to wait out the ride home than go near those funknasty toilet seats. Step it up guys. Even if it is next door to a strip club.
So bring your purell if you want to clean your hands and vacate your digestive system prior to coming, and you’ll be fine.