Horrible management, I’ve never seen a manager tell an older lady that she was going to escort her out with security because of the huge mistake this honey baked ham made. If you’ve visited honey baked ham during the holidays, you will know the lines can get extremely long. Luckily my daughter and I got there when the line wasn’t outside the door. I called ahead of time and was told 20minutes in and out, I didn’t mind the wait until a young employee yelled if you have cash come to my line. The manager then stepped in stating if you broke line please go back to your previous spot, NOW who in their right mind would leave the front and go back to the end? Right … A numerous unhappy customers spoke up stating that it was unfair that the individuals that were waiting had to wait longer because a huge group were allowed to jump line. Instead of the rightfully unhappy customers being taken care of, the crowd that skipped were given customer service. 30min later I arrived to the front, so my 20mim wait became 50mins. I would to commend the young man at the register for being very polite and helpful, Buck, you exemplified great service to me. You saved this dramatic visit to honey baked ham.
Lori L.
Place rating: 4 Charlotte, NC
Came here for a to go order for lunch. I got a ham sandwich and potato salad. Ham was melt in your mouth. Potato salad was ok, nothing spectacular. Restaurant was really clean!
Elizabeth C.
Place rating: 4 Charlotte, NC
Friendly staff. Tried the Mediterranean veggie. It was amazing. Don’t be afraid to go vegetarian! The kids meal lacked in size. The sandwich was eaten in three bites. Broccoli, Ham, and Cheddar soup was tasty.
Mary-Joyce G.
Place rating: 5 Wilson, NC
New to town and was not up for cooking thanksgiving dinner so we ordered turkey, sweet potato casserole and green bean casserole. Picked up Tuesday before thanksgiving. Line was very long, almost outside of door, but it was moving very steady. Took me about 20 min to get to the front but Bonus they had samples to try while in line! I was a little nervous about my decision when I got the food because they were packed in mass produced freezer boxes and did not look fresh but I was not disappointed for long! Thanksgiving feast was amazing. Turkey had great sweet crust on outside and juicy in the middle… It was pre sliced too! We had left overs that were perfect for sandwiches the next day. Sweet potato casserole had nuts and sweet which is how I like it. Green bean casserole is the best I have ever had… Sorry mom. I plan on going back and getting another turkey soon just to have for sandwiches. Price was a little high but worth it not having to cook !!!
Roxanne D.
Place rating: 5 Steele Creek, Charlotte, NC
Organized! Tuesday before Thanksgiving and it’s packed but the line NEVER stops moving! Location on Cherry Rd in Rock Hill said 45min wait… not here! Sample of Turkey whole you wait yum. Helpful and informative employees. Customers sharing coupons their not going to use! Great experience A+ location