Dean & Deluca Wine Room

Unfortunately, D&D Wine Room wants to be a 5 Star Restaurant but misses the mark on many levels. The ambiance is really nice. The wine list is good as so is the food menu. However, we recently went there for the Queen’s Feast. The clam chowder was excellent, the salad was not — way too much Olive Oil and not so much balsamic dressing. The Steak came out with french fries — and we all through the steak was average. Unfortunately, the entrée came out before we finished our first course — not a good sign. And each time food was brought out the server had to ask who had what — I expect more from fine dining. The deserts were good — especially the banana pudding but the portion was small. It’s a great place to go for after work for a glass of wine and maybe some appetizers but I can think of better places to go for dinner.

Design and ambiance: 4 stars;
Coffee and dessert: 4 stars;
Service: 4 stars;
Food: 3.5 stars.
Do you know that they have live music at Dean & Deluca on Phillip’s Place? Well, I did not! Now, I do and did you know that they’re actually alright? Not all the musicians are up in NoDa or Blumenthal.
The table we got was by the door so it was a bit chilly but I was fatigued from a business trip so it might not have been actually cold. The lighting here is just right for you to have a private conversation and not feel like everyone can see your expressions. There are enough folks here talking to mask your conspiracies as well.
The short-​rib I got for dinner was not the best, but the wife’s crabcake was better. I still like red meat better so no regrets. The calamari was just right for a starter, but the crown goes to the cheesecake and coffee. They were fantaaastic! (Insert Trump)

Absolutely amazing service! The fellas here were super friendly and extremely accommodating. I raved lot about the amazing lunch burger they have to my friend, only for us to get there and discover it was not apart of the dinner menu. The manager told us it wasn’t a problem, he’d make sure we got «The Burger» as well as the truffle fries (YES!). We went on a Friday night and they had live music which was also amazing and entertaining! Love this place and would definitely recommend it to anyone.

Great wines. Sommelier was great in offering to try new wines. Atmosphere is very upscale and and romantic.

I try to stay away, not bc they aren’t the best bc they will drain my wallet I’ll come here for a healthy omelet or filling salad. Their wine and cheese selection is wonderful too. I asked the young lady at the register how she can resist eating all the delicious food samples, there’s something about spice jam and brie cheese on a grain cracker. Nom nom

Awesome customer service. Food is average, store area is great asset. A fun venue, a little stuffy for me in the wine room.
Have a chance and see if you like it, the wife likes it so I try to.

Gave them my business for years, I am not pleased with poor customer service and lack of attention to detail.
I am no longer a customer …

First time here, believe it or not! Nice wine flights as Nicole W has stated… decent Tapas style plates of food too. Got the Beef Sliders and the Arancinis. Both very good. Only warning… be careful, the bills adds up VERY quick because it’s easy to order a bunch of apps and drinks which by themselves are not that expensive, but then, Voila! Your bill hits $ 100 quickly! Not complaining just be forwarned…
I love the Dean & Deluca store. Expensive? You BETCHA! Great quality hard to find items like Cheeses, spices, etc. Affirmative to that as well. BEST PREMIUM cheese selection in Charlotte. If there is better PLEASE TELL ME!

Went with the wife for a quiet night out
Great place, they had live music at the right volume (you could speak) and tried the wine trios (red and white). Both pretty good. We shared some of the appetizers and loved the salads!
Staff was helpful and food came quick too.
Def will be back.

At first glance the place is trendy… and at the end of your experience you’ll think the place is trendy… so basically its trendy all around. Your call if that’s a plus of a minus for ‘ya. It’s a nice place to enjoy a couple of drinks with friends, go on a date, or just a Friday night dinner.
They have an excellent choice of wine by the glasses, beers and great appetizers. I particularly liked the goat cheese dates wrapped in bacon. Their menu has many good choices and everything I’ve had there has been very well prepared. I think the only beef I have with the menu is that they serve small portions (I’m again noting the original ‘trendy’ comment)… then again, I’m also a big eater :-/​
The service was a little slow, but we were the only people out in the patio when we started, so I’m giving them a neutral rating on that one.
Overall my experience was good. I’d go back again and give it a second chance to earn at least another star.

I have eaten at the bar 4 times, and love that they have a great wine selection. Their draft beer selection is weak. The food was okay, but the bar tenders can come off as rude. I LOVE Dean & Deluca’s deli/​salad bar employees, but the Wine Room employees could work on their customer service skills.

I honestly can’t believe that anyone would give this place a 4 or (gasp!) 5 star rating! I work in NYC where wine bars are a dime a dozen and I have the luxury of checking many of them out so my expectations are admittedly high. However, there is no excuse for such poor service. This is not my first trip here… it’s my 3^rd and service is consistently POOR. Arrived mid day on a Sunday to meet 2 friends. Bar was empty sans a handful of people. Bartender was inattentive to start and had to flag her down each and every time. Almost appeared to be an inconvenience for her to wait on us. We ordered several small bites to share including the French cheese plate. When she dropped the plates off without a word we called her back and asked her to explain what cheeses were which. She clearly did not know and then proceeded to identify the cheeses (using the menu!) for the European cheese plate. Ummm… wrong cheese plate! She never checked back to see how our food was and after we asked twice for the check she literally «dropped» it on the bar in front if us.
Now regarding the food… cheese plate small and disappointing… bread wasn’t worth the chew. White bean dip was great and so was the gazpacho.
I’ll be back to D&D but not to the wine room!

It PAINS me to write this review! I worked at this location part-​time throughout high school and summer breaks from college for 4 years! I mean, I am basically D&D’s biggest fan, and I will go back for sure, but most likely not to the wine bar.
I LOVED the wine bar when it was across the street. The service was excellent, personable, and consistent. I also noticed that the same staff had been there for a long time which is always a great sign.
I went last night with a group of girls for my friend’s birthday. Our waitress was extremely scatterbrained and pretty much all over the place. She kept mixing up our orders, didn’t bring us water, utensils, she forgot our friend’s ketchup for her COLD fries, and I never got the crab stuffed mushrooms that I ordered. That said, the crab cake salad and heart of palm salad were delicious. The food was good, but the service was bad enough for me to not want to return.
D&D, you could have a really good thing, but something needs to change.

Friday night a friend of mine and I ventured to Dean & Deluca Wine Room in South Park as this was on both our CLT Bucket Lists for a while. I am so glad we did! D&D Wine Room exceeded our expectations by the quality food prepared, the service and the atmosphere.
D&D Wine Room is a bit on the pricier side, but the meals are certainly big enough to split and it is a great place for a girl’s night out or a relaxing date night. We choose to sit outside on their new patio where we were promptly greeted by our waitress and properly attended to for the rest of the night.
We decided to split a bottle of wine and the Cheese & Charcuterie plate. The bottles are about the same as anywhere you would order a bottle, but here, you are actually getting a GOOD bottle of wine for 30 bucks. The French plate was delicious. The cheeses, figs a preserves blended perfectly together and tasted incredibly fresh.
Next, my friend and I split the Lobster ‘BLT’ Sliders and an order of the truffle fries. Both were wonderful AND the waitress didn’t seem put off by us splitting dinner (which often times they can be). Our meal came out in perfect time and they were both better than we expected. Let’s first discuss the Lobster ‘BLT’ Sliders. These things are like ‘butta’ to sink your teeth into. Quality bacon and CHUNKS of lobster sandwiched in between brioche rolls with chips on the side. This plate is $ 13 and it’s massive. D&D gives you THREE mini lobster sliders (which would easily equal about 1 ½ to 2 sandwiches). Next, the truffle fries: cooked in truffle oil and then tossed in parsley butter. They were crispy and flavorful.
We were stuffed by this point, but as this was a celebration, we decided to splurge on dessert. We ordered two Mini Cakes: the Vanilla Strawberry and the Chocolate Mint. These things are not really mini, they are easily big enough to split. Both were delicious. The Chocolate Mint is rich in both mint and chocolate. The Strawberry Vanilla tasted light and perfect for a summertime treat.
In the end, is it pricey? Yes, but it doesn’t have to be. Split a panini & order of truffle fries and it’s only 20 bucks. Am I going to get good service? Yes. Am I going to get good food? Yes.
My suggestions to order: The Lobster ‘BLT’ Sliders and the Vanilla Strawberry Mini Cake — both of these are memorable. In fact, I’m craving them now. .. at 10am!

D&D Wine Room has a great selection of wines to choose from, and a pretty decent bar menu. We didn’t try any of the larger plates, but a girlfriend and I met before a movie to have a few glasses and share some apps. The lobster sliders and mediterranean sampler (pita paired with hummus, baba ganoush and tabbouleh) were more than enough betwixt us. Actually, the mediterrean platter alone would have been perfectly substantial! We still had a lot left even after we’d both had our fill. Pricing is as little high, but the quality *is* there to account for it. The pita wasn’t the best, nor were the rolls on the sliders my favorite, but the dips and lobster filling (and BACON) scored extremely high on the tasty-​meter.
Just don’t expect to be able to leave quickly or be on time somewhere after! After making sure we were set with food and drink, our waiter/​s (we seemed to have more than one assisting us) disappeared, and took a good while before we could flag one down to get our check and go — we had a movie to get to! The location is a win though, being a very short walk to the theater, so luckily we arrived just as the credits were starting.
I would visit the Wine Room again if I wanted to relax with a glass or two of wine, but next time, I think I’d give myself more leeway if I had to be somewhere after.

Nice place to relax and unwind for the evening with their yummy moscato — Stev.
Venue — It’s clean, classy, and comforting. I wish they turn on their fireplace and have it kept on everyday. I just love the ambiance of it.
Price — pricey! Expect to shell it a little bit, when you want to dine or have a nice sip D&D.
Food — delicious. I loved their crème brûlée and calamari app.
Service — not the greatest. I had a bad experience with mine, when it came to ordering food. My waitress was slow to attend to me, and did not get back to me about a certain salami I had inquired about. I was disappointed. So never again will I order anything other than the desserts. Also, I will stick by the bar, where the bartenders are nice and will get me the wine I need, since it is literraly right behind them.

A colleague and I ventured into the newly renovated and relocated wine room for lunch and were surprised to be the only people in the place when we arrived. They have revamped the menu which now has small plates as well as some larger entrees. The new interior is more modern but they smartly chose much more comfortable seating– hooray!
They obviously have a lot of wine choices, but their flights are the most fun. For $ 14, you get to taste some great pre-​selected wines. Wine for a lunch meeting? Don’t mind if I do. I tried the Around the World which was awesome!
But the highlight was that I was absolutely delighted by the excellent food! My colleague got the delicious chicken, probably the most filling dish on the menu. But I had to try the scallops on french lentils and it was rich, perfectly seasoned and cooked and was absolutely divine. I don’t often rush out to get a $ 17 lunch, but it was absolutely worth it. Perhaps the best scallops I’ve had other than the giant sweet ones from Clean Catch that I prepared at home. I highly endorse the food.
The service was funny and attentive (the place started getting busier as lunch wore on). I look forward to going back for date night!

I thought I’d write a short update to D&D Wine Room…
Thursday night Hubster and I went here for a glass-​o-​vino and to celebrate three things. Me, My birthday, and the weekend. LOL! I love everyone here. So friendly, so nice, and… is that someone playing an acoustic guitar? Such a wonderful touch! Sitting on the patio underneath the trees lined with white Christmas lights and listening to the amazing singer sing «Marry Me» almost brought me to tears. It’s the simple things in life…
I heart you D&D wine room… thank you for a great Thursday night!

We stopped in last night to have one more glass of wine before heading home. Since the weather was so nice, we decided to sit outside. (It was a tough call though since they had some live music going indoors.)
The extensive wine list makes it difficult to choose… and they have a pretty good selection of brews too if you’re in the mood for suds instead of vino.
The service was excellent and we had a great time! This a is great spot to meet up with friends and enjoy the atmosphere.

Another date night and another couple of glasses of wine at this great little place.
Outdoor seating is still great this time of year as they mainly keep the inside WAY too cold during the warmer month.