Creature Comforts of Charlotte Pet Sitting

I cannot say enough about Mark, the owner of Creature Comforts. I was referred to him by a neighbor and he exceeded expectations. For starters, he answered the phone when I called which is uncommon these days. He set up a consultation and was here on time. I had a great first impression and could tell he was passionate about his job. He took care of our sweet 13 year old lab for six days and visited three times a day. After each visit I would get an update and pictures which was very much appreciated. He knew my dog’s personality almost immediately as described by texts he sent. Mark was so responsive, friendly, professional and takes great pride in his work. I will absolutely use him again and would refer him in a heartbeat. My dog has been a part of my family for 13 years and finding something to take great care of her is extremely important to us. I am so grateful I have found Creature Comforts as my dog is too old to go to an overnight facility and I prefer her to be at home. Don’t hesitate to use Creature Comforts. You will be extremely pleased by the service and professionalism!

Mark took great care of our little Haze a few months ago. We were in a bind last minute and he saved us. He and his crew really went above and beyond — we received daily pictures and updates on his status. I will definitely be using him in the future.

I was desperate to find a pet sitter who could help manage dog care for my seriously ill father-​in-​law. Owner Mark Riddaugh answered the phone immediately, listened to my situation, and then very sensitively and promptly came up with as many options as we could think of to help. He stayed in touch with us every step of the way. Unfortunately, my father-​in-​law passed away before we could use his services, but I can’t tell you how grateful I am that Mark himself picked up the phone and took such an immediate interest in helping us. I have every faith that his care of my father-in-law’s dog would have been just as top-​notch. Thank you, Mark.

I have been using them for over a month now and Mark and Daniel are GREAT! I couldn’t have imagined two better dog walkers! I receive a picture and update every time they let the pooches out.
We have a 2 – 3 month old rescue and a 6 year old Cockapoo and both love the guys! They have helped out with feeding our puppy when we were trying to feed him 3 times a day. When it’s nice outside they take both dogs (even assist with teaching our puppy to walk on a leash) for a walk in our neighborhood.
There was one day where I forgot to put some frozen meat in the fridge to thaw and they did it for me. I can’t say enough about the company and the men. Our dogs LOVE them and we couldn’t be happier. I would recommend them to ANYONE and have even recommended them to the owner of my company!

I found Creature Comforts of Charlotte via the first page of results on Google after searching for pet-​sitters in Charlotte. I only spoke to one other pet sitting company before choosing this company-​however I truly felt that I found the best pet-​sitting deal as well as pet-​sitter. I was very impressed by Mark’s (President/​Owner) friendliness and care to ensure that we were satisfied. He even was willing to help us out on Christmas Day while we were gone within a few days’ notice-​we were so grateful for his flexibility. We had a free consultation with him at our apartment and he sent us text messages/​pictures and even a video of our kittens with every visit. I will not hesitate to call him again-he’s been dubbed our go-​to petsitter! Thank you Mark!

I have had my dog Penny for 7 months. I had a lovely pet sitter with her own small company for the first two months but she had to quit because she got a «real job». I hired a well-​known company for two months and I was extremely disappointed in my service. I found Mark via Thumbtack and finally decided to change to yet another company.
Mark and his crew have been nothing short of amazing and for significantly less money than the other companies. I was immediately impressed by his professionalism and care at our consultation. I receive prompt texts back if I ever have questions or concerns. The daily texts and pictures are awesome! They clean up the messes if there ever are any and always keep the apartment just as clean as they found it. I feel confident that they are actually walking my dog and that Penny finally has the stability that she needed in a dog walker. It is very evident that Mark values ever customer individually and doesn’t treat me as if I’m just another customer that he doesn’t need like the larger company I dealt with. I would never imagine using another company and highly recommend to any pet owner in the area.

I highly recommend Creature Comforts of Charlotte for all of your pet-​sitting needs. We recently relocated from New York City to Charlotte with our dog and cat, and have been thrilled with the service we’ve received from Mark and Cindy. We receive text updates and pictures every time they visit, and they have the best prices in town. We are so happy we can keep our pets comfortably in their own home while we travel, and we feel so secure knowing they are in such good hands. We wouldn’t use any other company!

I am so happy that we found Mark at Creature Comforts. He is incredibly reliable and responsible. He is amazing at communicating us about our cats’ well-​being while we are away, and he sent pictures at each visit. He is also very detail-​oriented. I feel very at ease knowing that Mark is caring for our kitties while we are away. We will certainly be using Creature Comforts again!

Creature Comforts takes great care of your pets and your place when you have to be away. My dog is 11, and all his life I’d either taken him with me on vacation, or left him with close neighbors who know him well. I was very nervous about leaving him with strangers, but Mark and Cindy put me at ease right from the start. They came for an initial visit (no charge) to meet the dog and get to know the situation, routine, etc. Mark was very responsive to emails before I went on my trip, and while I was away he sent pictures every day. Creature Comforts provides a great service at a great value, and they treat your pets with tons of love, allowing you to enjoy your time away. If you need a daily dog walker or help while you have to be away, go with Creature Comforts of Charlotte!

I have been using creature comforts since I moved to Charlotte 3 years ago. With the new transition of owners it was seamless and Mark is just as wonderful as Matt! It’s hard enough leaving an animal at home but with Mark, rest assured your pets are in greaT hands. He sends pics along with each. Visit and updated me each time. My dog and I are very pleased!!! Over the top!!!

Matt has been a great help to me and my fiancé coming 4 – 5 times a week to walk our high energy dogs. Matt is very nice, always on time and our dogs love to see him when he shows up.

I discovered Creature Comforts when my old orange tabby, Colby, had become too sick with lymphoma for me to feel comfortable leaving him at home alone when I went out of town. Plus he had to be given his medicine daily. So when I met Matt and he told me about his company, I decided to try them out. I’m so glad I did! He took wonderful care of Colby, including sending me a picture of him on my bed. It made me feel so good to know he was in good care while I was gone. Unfortunately, Colby passed away soon after that, but I got a new kitten within 2 weeks! Now Creature Comforts is taking care of Nico (who can be seen on their facebook page) when I go out of town. Their rates are very reasonable, and Matt is very trustworthy (he’s actually just kept a key to my apt for future visits). I highly recommend Matt and Creature Comforts to take care of your pet in the Charlotte area. Matt is not only a smart businessman, but a true animal lover too!

I have been using Matt as my petsitter for years. He is very good with animals and is very responsible. I always enjoy getting a picture of my pet when I’m out out town, so I know my pets are doing well.
I have also pet sat for him a few times when he’s gone out of town and had the opportunity to talk to some of his clients. They all love him and are very glad to have them as their pet sitter.

We had Matt as a dog walker for lunch time potty breaks for our two Chihuahuas while I was on deployment with the military for 10 months. During this time he came out 5 days a week every day at noon. His pricing was very competative and our dogs loved him from the first time they met him. He had all the proper documentation of licensing, bonding, and insurance up to date.
We were very pleased and trusted him in our home and with our dogs. We highly recommend him and his company to anyone who needs a pet sitter.

Matt was hired to visit our home every other day to make sure our two cats had food and water and clean out the litter boxes while we were away on vacation for 3 weeks. We had used him once before and things had seemed to go okay. I had my brother check on my house and cats from time to time as well as Matt. Unfortunately my brother was on a trip for a week and a half in the middle of our vacation. When he returned he found that the cats were without food and water. This is despite the fact they had multiple water bowls and an auto waterer and an auto feeder; they should have had enough food and water to last a week. My husband called Matt immediately about this and he had no explanation for why they were out of food and water. He offered to make an extra trip to check on them but did not offer an apology. There was also cat litter tracked all over the floor. I placed a vacuum cleaner by each of two cat litter boxes for easy clean up of messes but apparently they were never used. When my husband returned home our garage stunk and it took him a couple of weeks to figure out why. 3 open bags of cat litter scoopings were dumped in our recycling can instead of the garbage. The lack of clean up and the inappropriate disposal of litter box scoopings are forgivable. The lack of food and water can never be forgiven.
Edit:
No, I’m not a competitor but a consumer. I’m a consultant in financial services. The only pets we take care of are our own.

I was very impressed by Creatures Comfort of Charlotte Pet Sitting. I went on vacation in May for 7 days and was looking for someone to watch my baby (very hyper Australian Sheppard mix). I was deciding on putting her in a kennel, which is what I have done in the past, or have someone come by to watch her. Since our garden (both veggies and flowers) was just getting started for the season, we also needed someone to water the plants daily, we decided to go with an in-​home pet sitting service.
I emailed several companies, but Matt, owner of CCCPS, responded to me right away. We scheduled time for him to come by and meet Biscuit and check out the house. He worked with our schedule and was very attentive to our instructions (which light to turn on during which time, when to let her stay in the crate and when to let her out, which plants to water and how often, etc.) Since this was my first time going with CCCPS, I also asked Matt for references. I emailed both of the references that he offered and they couldn’t have said enough great things about Matt and the services that CCCPS offered. Also, his pricing is by far the best that I saw during my research.
While on vacation, Matt also sent us an email with a video of Biscuit playing in the yard. This was great because I missed her and it was nice to see that she was still reaping havoc. When we got back from our trip, we got a personal note about Biscuit, and a nice card in the mail from Matt with a picture of Biscuit. Also all of our plants were doing great! Thank you thank you thank you.
Overall, I highly recommend having Matt and his company take care of your baby while you’re away. In the past, I’ve always been somewhat hesitant to take long trips because I didn’t want to be away from my baby for too long. But now that we know Matt, I feel comfortable planning long vacations knowing that she will be in good hands. And mind you, he had his hands full because she is a very hyper girl and demands a lot of attention. Thanks Matt for being so dependable!

Creature Comforts stayed overnight with our cat when my husband and I had to go out of town. To give you an idea of her behavior, let me just say that our kitty has been nicknamed «Satan.» Matt didn’t even bat an eye. He kept our house occupied when it would have been empty for a week and he took excellent care of our pet. Plus, he sent us email updates on what was happening at home, which gave us peace of mind. Creature Comforts was also less than half the price of other pet sitters/​house sitters.