Country Inn & Suites by Carlson-Charlotte

Not good. The common areas (lobby, breakfast area, hallway) were nice. Once I got to the room, I was disappointed. There was a smell as soon as I walked in the room. It was dark and dingy. There was a hair on one of the beds and the bedskirt was not straight. The curtains were also dingy looking. I wore flip flops at all times because the carpet just looked old and dingy. I saw several ants and killed some other bugs. The toilet stopped up and I called the front desk. They promptly brought me a plunger! That’s right, I had to unclog the toilet MYSELF. If my company hadn’t prepaid for the stay, I would have left. I informed my company to not use that location again and I will most definitely not be back. The front desk staff were very courteous and the coffee and breakfast was acceptable.

really affordable and clean. staff was extremely friendly. sweet breakfast in the morning. good value for the price point.

This is a great place to stay, very friendly staff and the rooms are very clean… fresh smell hits you as soon as you walk in! Would definitely stay here again!

Mold/​mildew all in the showers and not a clean pillowcase in site. I am not a picky person but I’ve stayed at campgrounds with cleaner bathrooms and $ 40 hotels with cleaner bedding.

I am sure this hotel is probably pretty decent normally, but when I stayed it was being renovated. Transient workers in the hotel and out in the common areas all day and night. Had about a two foot wide strip of folded carpet space available to enter front door with my suitcases.
Pool was closed.
Hot breakfast? A single waffle iron along with some prepackaged breakfast sandwiches that you could warm up in the single microwave. When I finally got my chance at the waffle iron, the lady before had her waffle stick to it. So she asked the employee who was cleaning up the area for non stick spray. The employee went and got some from the back. She the. Proceeded to spray it on the iron and wipe it down with the same rag she had just used in the counter tops, top of mini fridge and tables. Soooo, needless to say, no waffles for me. The whole point of dealing with the crappy free hotel breakfast is to get something quick in the morning before heading to work. This is was far from a hot breakfast if you ask me.
My point here… tell prospective guests that you are renovating on your website. Please. I don’t want to spend half my day traveling, then work a bunch of hours then shown up at a hotel to find it being worked on to the point that it’s amenities are not available. At that time of night, who wants to try to cancel and move somewhere else?

Hotel looks perfectly adequate on the outside, but as soon as you come in, you will find that the whole building is under construction and that all of the floors and ceilings have been ripped out. When I climbed into bed, I felt like something was biting me. When I lifted the covers up to inspect, I found a bunch of small hairs resembling pubic hairs all on the bottom of the bed! Stay at own risk!

To update my first review…
The second morning here I woke up with ants in my bed, all over the floor, and in my suitcase all over my clothes. I was bitten by one of the ants which led to an allergic reaction and infection that sent me to the Emergency Room. Stay here at your own risk.

This was a good one night stay. Clean, comfy fluffy bed. Microwave/​fridge in room. Had a small issue at check in (booked online) but they fixed it and no real hassle. The fifth star was one employees doing. Joanna saw I had my infant in my arms and offered to make a waffle for me at the breakfast station. Then I noticed she wasnt working but on break eating herself. Above and beyond.

Good loaction with nearby gyms and shopping (including IKEA). Free gym admission with hotel key. FItness center at hotel is a few treadmills. Whirlpool was warm (not hot), indoor/​outdoor pool was cool, small and cloudy. Breakfast was well stocked and room was comfortable. Room was comfortable, soft pillows. I could hear entire conversation of person talking on her phone in the room next to us. Walls must be paper thin. Otherwise, a comfortable stay. No noisy guests late at night.

This hotel was fine. I was a bit worried because I had never stayed at a Country Inn before. However, it was clean and relatively new. There is the typical free, carbohydrate-​filled breakfast buffet but they did have some little sausage biscuits you could warm up in the microwave. The front desk personnel were friendly and so were the people who supplied the breakfast. The wifi was kind of weak and I had trouble using it. However, my computer is not the best, so it might have just been me. Fortunately, I had a hotspot I could use instead.
I had a reasonable corporate rate. I would stay here again at that rate.

Overall the hotel was ok if you’re just looking for a place to stay at a reasonable price. The hotel was clean, the room was clean, the bed was comfortable, the tv had plenty of cable channels and the breakfast was reasonable.
The downfalls… the «business center» only had 1 computer which didnt recognize a USB of any sort… and it didnt have Microsoft Office on it to do any «business» things. The gym had 4 machines, 3 of which were far from decent. The 1 treadmill — not working. The eliptical with arms — completely broken. The eliptical without arms — partially broken but usable. The bike — didnt bother trying. So basically, let’s hope you’re the only one trying to work out. Oh, and the big water cooler — EMPTY… and the only water fountain that was available was in the pool area, which was CLOSED at the time I was working out so there wasn’t any water. No free weights or much room to even put a towel down to do abs either for those looking for that sort of thing. I found it a bit awkward to know they had a surveillance camera in the room on me while working out, so I kept my workout short.
With that said, there are A LOT of hotels within a 1 mile radius to this one so at the same price or something close, you might be able to find something better, but the stay was pleasant for a night’s rest.
Safe travels!

Came with my 2 kids and my Mother! We were told very rudely that there were no housekeepers available because of the Easter holiday. Room services was also closed because of the holiday. My 13 year old was told that she had to come get items herself because there was only one person working!
My son and I slept on the regularly issued prison issued mattress on couches. Needless to say I got no rest. The sheets also had holes in them. The only saving grace for this hotel was the parking and wifi were free, my kids enjoyed the pool and the breakfast was okay. Either they need to hire additional people or have a back up plan in situation where people call out! But then again you get what you pay for!!!

I stayed here just one night, but it was a great enough hotel to make me say that I would stay there again in a heartbeat. I walked into the lobby, told the girl my name, and she already had every printed out and the keys ready — fastest check-​in I have experienced. It is set back just off a main road and there are many restaurants and stores within very close proximity.
Room was a great size and the rate was extremely reasonable. The continental breakfast was also nice and well-​spaced out-​unlike many other hotels. The breakfast room/​seating itself was extremely roomy and nice. This seemed like a brand new hotel. The exterior and interiors were clean and sharp looking.
Would definitely recommend this hotel and hope to stay there again.

This is a decent hotel. I’m not sure what the real rate is but its definitely a good deal at the corporate rate I got. It reminds of me a courtyard in many ways. Its clean and has a standard hotel feel.
The staff was really friendly. AND I really liked how they automatically enrolled me in their hotel points program. Not sure I’m staying here again as I’m already a member of another program… but it never hurts to pick up more points.
Free Wifi and HBO in the rooms is a plus as well. It located near some restaurants in walking distance and its off the main road which helps with the noise.