Had my engagement ring cleaned here and they did a great job getting 5 years of grime off it. I can’t give a rating above«A-OK» as I think their hours really suck for the working class(10:30−5:30, M-F. No evenings or weekends). Also, I called ahead to verify pricing and then was charged a different amount when I came in. Perhaps there was just a communication breakdown over the phone but it didn’t really feel good as I had selected them based on their price. I browsed their jewelry selection while I was waiting. I’m not really into jewelry so I don’t have a lot to compare it too, but it seemed to lean toward the conservative, traditional side of jewels.
Angela M.
Place rating: 5 Charleston, SC
I came here to get my 7 day old engagement ring re-sized. The place I purchased it from stated that it would only be able to be re-sized down by 1 size. It was purchased at a size 7, I wear a 5. Sohn & McClure took great care of me and was able to re-size my ring down to a 5, when other places wouldn’t. The ring is a large cluster with side diamonds, so in total, close to 50 diamonds. I was told by other places it would be over $ 100 to re-size(down to a 6) because of all of the diamonds that would need to be re-tightened, which would take more time for the jeweler. Sohn & McClure did it for me at a VERY reasonable price. If that isn’t enough to praise them on, the customer service in-store was exceptional. The woman who was assisting me while I was waiting to get my ring re-sized was very friendly in helping me look at wedding bands. She did not«try to sell me anything» she simply helped me try on bands that match my engagement ring, and was very informative. The man who assisted me in re-sizing my ring, Raymond, was also extremely friendly and quick! This place, all around, is a wonderful jewelry store and is highly recommended. Awesome first impression at the West Ashley location!(By Earth Fare)
Stefanie K.
Place rating: 5 Charleston, SC
My boyfriend and I were in the market for an engagement ring. I wanted something unique, but we were definitely on a budget. We knew we would find the best customer service and value at a family-owned, local jewelry store. Sohn & McClure’s turned out to be exactly what we were looking for! They had an incredible selection of not only traditional engagement rings, but also colored precious and semi-precious gemstone rings(as well as other jewelry/watches). They were having a inventory reduction sale and so we were able to look at rings that at any other store would have been way out of our price range. We looked elsewhere, but nowhere else had this kind of selection for our limited budget. We immediately returned to Sohn & McClure’s to purchase my ring and we are truly ecstatic! Not only was their merchandise great, but the customer service was topnotch. Even though it was the busy holiday season, we were helped immediately, we were never pressured, and all our questions were answered by the knowledgeable associates/jewelers. They were even able to resize my ring for me by the end of the next business day. We will definitely be back!