Bed Bath & Beyond

I’m doing this review for their customer service. I had to return an item today and found them very easy to work with and kind. I didn’t have the CC that the purchase was originally put on, so they gave me store credit.

This is one of the smallest Bed Bath & Beyond locations I’ve visited. It is also pretty messy and cluttered. A lot of the items were labeled incorrectly or in the wrong spot. A lot of empty spaces on shelves as well. And clearance items on aisle shelves were overflowing onto the floor. Not very tempted to come back.

My five star Friday pick is Bed Bath and Beyond! Super fun store to shop in. Especially those of us who are renovating part of their house. The folks that work there are really nice and helpful. One neat thing is if you buy a gift there for a wedding you can get it shipped for free! Plus they’ll wrap it too! Sweet! Another neat thing we found out is if we want an item and it’s not in the store they will order it and have it shipped to your house for free. Love the free stuff. Always check out the coupons in the paper and online, the discounts are well worth it.

Associates are helpful. Items are overpriced but they have a big selection. Plus a good place to get people gifts.

This store has lots of good gift options, but it is extremely over priced! Of course, the coupons in the mail help if you remember it!
Also, the scent of strong perfume scented sachets and candles is nauseating. I had to get in and out quick. It’s not a pleasant shopping experience when you feel nauseated, and you just want to check out ASAP!
As for the service, I was asked how I was doing multiple times by the same person! I don’t want to complain, because I would rather be over assisted than not assisted at all.
I like the concept of bed bath and beyond, and it is a great quick stop for things for the home, but I will definitely think twice before going again. They have got to realize that there are many people who are sensitive to strong smells!

I love the selection here and the coupons you get in the mail and email are a big help… I just saved $ 50 on a new vacuum!
The only reason that I knocked off one star is because the store is so crammed, it’s downright claustrophobic. I had a cart which barely fit down the aisles. Forget about turning around with it, you just have to back down the aisle because there are so many displays everywhere. I like the store and of course I’ll be back, especially since I can order online and pick up in the store. And still use my coupon.
I like the fact that price tags –actual stickers — are on each and every item! No wondering about prices or having to find a «price it here» computer. Yay for old school!

Bed, Bath, and Beyond is a great place to shop for home items and also gifts. If you’re getting married, definitely set up a registry here!
First, they send you coupons in the mail all the time. 20% off, $ 5 off of $ 15, etc. The best thing is those coupons do not expire– they will continue to take them.
Second, they have a new online ordering system where you can pick your item up in the store, and it’s great.
A few times I shopped here not knowing they had this, and I searched for items on my friend’s registry, still wondering if I got the correct item when I got to the checkout. Now, you can «order» online with your credit card, pick it up in the store. You basically reserve the item with the card, they don’t charge you (like a hotel reservation, I guess).
When you get there, you tell them/​show them the email, they hand you the item, you pay… and you can still use a coupon! No more having to print out the whole registry and look around the store for the item.
Third, free gift wrap area at the front of the store! You do have to wrap it yourself, but at least the supplies are there.
One caveat… BB&B has some great stuff, but they also have lots of As Seen On TV and other stuff that’s a little sketchy or junky. But, if you avoid that you can find some great items and also great deals. If you like Tervis, they sell those and it’s a lot better than the other stores because you can use the coupons from the mail on them.