Spring Roll Factory

Sadly, this restaurant is closed; however, the food was spectacular. The phở and spring roll dishes were wonderful. And the owners were really sweet folks. If they ever open back up definitely try it.

Drove over there for lunch today and it’s CLOSED! Sign on door said something about due to health issues. :(

Spring rolls galore! And at a reasonable price! I ordered a variety of spring rolls and some egg rolls for a party. I ordered a combination of summer rolls, chicken rolls, and the factory roll (pork and shrimp). Each one had good flavor, with fresh ingredients and a nice interplay of different textures. The egg rolls were perfectly crispy with a nicely cooked vegetable mixture inside. It did need a bit more seasoning though in the filling.
Service was very fast and friendly. This is definitely a place I want to frequent again for their delicious food and great service.

Great Phở and pretty awesome spring rolls…
Very friendly service.
Came here based on their Unilocal reviews.
I will be back

I cannot tell you how happy I am to have found an amazing Vietnamese place! Bahn mi is one of my favorite sandwiches and the chicken bahn mi here is delightful!!! The Phở is pretty awesome too!
Having recently moved from LA, surrounded by so many asian places, this place just actually makes Phoenix a good place for my food cravings!
The Bahn mi came in a french Baguette ofcourse which made me feel like the bread was specially bakes for me! The best bahn mi bread ever! Flavorful, spicy and delicious! Just the perfect sandwich. The chicken Phở was sooooo good too. This tiny place in a strip mall is just worth the find!
Definitely visiting this place for all my bahn mi and phở cravings! I havent tried the spring rolls here yet, but they smelled amazing and im pretty sure they are amazing!!!

This place is a little bit different from other typical Vietnamese restaurants I’ve been to. It is very casual, cafeteria style, more for take-​out/​pick up Vietnamese fast food. It is kinda hidden because of a very small entrance right next to a rather spacey boba & donuts place. But there is a lot more room once you got inside. I like the green décor since it reminds me of something fresh, which goes along with their fresh Vietnamese rolls theme.
Additionally, they have a rather small menu, only focus on rolls, few appetizers, 2 kinds of banh mi sandwiches (pork or chicken), phở, and bun salad bowls. However, I find it kind of random, yet pleasantly surprising that they also have baked mussels (chem chep nuong mo hanh) as one of their appetizers. Will definitely try that item next time!
I decided to give this place a try for the first time since it is one of those days which I only crave fresh Vietnamese rolls for my entire meal. So I ordered a combo of 3 rolls — 2 summer rolls (bo bia) and 1 factory roll (goi cuon). I originally ordered 1 summer roll, 1 factory roll, and 1 tilapia roll. However, I was informed that they couldn’t make only one roll of tilapia (it has to come in one whole combo); which was pretty understandable.
The rolls are average. I would prefer the portion to be a little bit bigger and not so wimpy looking. I’m pretty sure the 2 small shrimps used in my factory roll were frozen from a bag :(. Moreover, the jicama in summer rolls was chunky instead of shredded like the typical bo bia. But that doesn’t affect much of the overall taste. It is also really cool that they roll your order right in front of you! Kinda like Vietnamese version of Chipotle.
Generally, average place to grab some Vietnamese fast food. I would give this place more star if they improve their rolls (which are the signature of the place after all). For some reason, this place does not give me a vibe that it’s a good idea to order Phở here. However, I would come back to try the baked mussels, tilapia rolls, and other stuffs on their menu.

This is a very small ma/​pa restaurant in the wee-​corner of the strip mall, right next to a donut shop. You order at the counter, take a number and sit down. They have a self-​serve counter for you to grab utensils, sauces, small dishes, to go boxes and bags. The owners are very friendly and helpful. The phở was just okay — the broth a bit bland.

I am a huge fan of Phở, and this place is top notch amazing! Not to mention, the friendly staff always greets us with a smiley face, and always make sure we have everything we need before we step foot out the door. I will be recommending this restaurant to all of my co workers, thank you so much for this wonderful location near my job!!!

I’m not sure what all the hype is about because my experience was not that amazing. The service was good, our food was prepared in a timely manner and the cashier was very friendly. The food was not bad, but certainly not spectacular.
Let me first give a disclaimer that I am a vegetarian and so my opinion is biased since the large majority of good looking food here contains meat. I had tofu spring rolls that were just ok and my dad had beef phở. He said the broth tasted really good but there was not enough meat or noodles. I would not recommend eating here as a vegetarian.

Let me just first say the only saving grace for this place was the owner. He was very friendly and had a great sense of humor, great customer service. But the food was not good. And even fantastic customer service is not enough to make me eat here again. The egg rolls tasted like the ones you can get at any grocery store in a box in the frozen food section.
I got the grilled pork noodle plate. It was very bland. The sauce tasted faintly of rice wine but that’s about it. And it was more noodle than anything else, barely any veggies. I think I got a whopping 4 half slices of cucumber and a handful of shredded lettuce and bean sprouts. There was a tiny bit of shredded carrot, cilantro and mint, not even enough to add flavor.
My husband got the P1 (Phở with beef). The broth had very little flavor. It tasted like watered down beef broth with a bit of black pepper. The meatballs were also practically flavorless. We were really missing that strong beef flavor we are used to from good phở. There was barely any Thai basil. The picture representations on the menu and website definitely show more veggies and such than you actually get.
The price was cheap so that is a saving grace, we payed $ 23.00. But we definitely won’t be going back.

I love spring rolls so I had to stop by here to see what the hub-​bub was about. Their menu is small with a few variety of spring rolls and a couple Phở choices. I had an order of spring rolls and an order of Bo Bia. The spring rolls tasted just like their homemade at my parent’s house. The bo bia is a little bit different with thickly cut carrots and jicama. I’m used to shredded carrots and jicama. But it tasted just fine.
The owner was very pleasant to talk to. I’ll have to come back and try their Phở sometime.

Love their food, I always order the same thing. Summer Roll and a chicken Banh Mi sandwich. They serve the summer roll with a sensational peanut sauce. Tastes great with the rolls and the chicken sandwich.
My only complaint is the older gentleman who usually cashiers and answers the phone. Not sure what his name is. He’s friendly, but pushy. When I place take out orders he always says «oh that’s not enough, you need _​_​_​_​_​». I don’t like being pushed to order more than I’m already ordering. It’s just annoying.

Location: it was a bit hard to find this restaurant at its location since it was very hidden. Plenty of parking in front of the store though. There are many tables for available seatings. The soda fountain area is clean and it has a decent size station with different choices in sauce all in several individual baskets. They are generous with chopsticks, napkins and other containments that you might need — which isn’t exactly common for most Vietnamese restaurants.
Service: it was obvious to me that this place was family owned. Basically you purchase your food items at the counter, take a number sign and they will deliver food to your table when it is done. Food were cooked amazingly fast. They even greed us on our way out and asked us if we like the food.
Food: I ordered a medium size beef phở and it was delicious. The broth isn’t greasy and the meat is decent. I do wish they would have given me a bit more noodles but it was a decent portion to get me full. My friend ordered two different types of Spring rolls, and I think the fried one tasted much better.
Rating: I will come back here again to try other dishes. I did read other’s review on Unilocal thinking that they have terrible customer service because they simply point at what they needed. In their defense, they don’t speak very good English. I don’t think they meant to be rude, but they understand more than they could speak that is all.

Wow. That’s all I have to say. Wow. A waste of money. Customer service was non existent. We asked the lady where the sauces were, and she just pointed us to the back of the restaurant without saying a word. When we left, no one said goodbye, or even «come again». Ordered two «regular» beef phở bowls and an order of egg rolls. I’ll start with the egg rolls. The egg rolls were okay, they tasted like frozen, finished product. They gave us a thai chili sauce for the egg rolls, which made me question authenticity a bit. At most, if not all Vietnamese places, they give you a fish paste for the egg rolls. We got Thai chili sauce.
The noodles were horrifc. $ 7.29 for a «regular» size. There were four half cuts of meatball, and about two small slices of actual beef. The rest was just fat. Stomach fat. I kept picking the fat out of the bowls. It was disgusting. Soup made me very thirsty afterwards, had to go out and buy extra water.
There are much, much better Vietnamese places around. Saigon, for example. I would advise against this place.

I really like this place for lunch as they are much quicker than traditional Vietnamese restaurants where you have to wait to be seated. I’ve been here three other times and the taste has been consistent with the Beef Phở, shrimp spring rolls, and the egg rolls. It’s around work so this place is on my lunch rotation.

If I could give it negative stars, I would. This place serves authentic Vietnamese food as good as Taco Bell serves authentic Mexican food. We ordered: mussels as appetizer, came out after our entrees; rice plate with pork, tasted old and lack of seasonings (we didn’t mean to salt it up, but season the meat with Vietnamese seasonings); pork sandwich, the pork tasted old and oily (the way some restaurants think that if they reheated the old meat with oil then by this miraculous method the meat would taste juicy, again, but sadly, no); lastly, small bowl of Ph-​broth, tasted worst than the Ph seasoning pack that come in a Ph soup package.
We are Vietnamese-​American and eating the food here was an insult to our taste-​bud. Sadly, we have to to tell our families and friends, to cross another so-​called Vietnamese restaurant off our list.

Second time trying phở and this has to be the best place for spring rolls and phở. Only downside is the amount of Phở broth you can order is chicken or beef but the chicken definitely went well with the shrimp.
Unlike the first phở I had I actually wanted to finish the entire broth! The guy who was taking our order was very nice and also very helpful. We are definitely coming back for more phở and spring rolls. I would definitely recommend this place to anyone who is a phở fanatic or someone who wants to try phở.
I’ve driven by the place numerous times and had never known that this hidden gem existed.

I am always on the lookout for a new Phở location to try. So when I took note of this place while on a late evening run to WalMart I immediately opened my Unilocal App to see what my fellow Unilocalees had to say. The multiple star rating confirmed for me that I had to try this place. I stopped in with a friend on Friday, Oct.3, 2014, to give it a whirl.
We were immediately greeted by a very pleasant and helpful young man. We both ordered the beef Phở and the Spring Roll with grilled pork. The man assisting us suggested that I try the Factory Iced Coffee. Although it was mid day and my coffee needs had already been met. I took him up on his offer.
The food was absolutely delicious. The Phở was full of flavor and probably one of the best broths I have had here in AZ. The spring roll was fresh and tasty and the coffee was phenomenal. I was very impressed and pleased with my decision to stop in and give them a try. I will definitely return again in the very near future. Maybe I’ll go today…

Mom and pop’s family restaurant. It’s been opened for about a year. Clean and very friendly service. They have a simple Vietnamese food menu, but still offers a taste of everything (phở, rice dishes, spring rolls, sandwiches, coffee and more). I would highly recommend their mussels for appetizer. Fresh ingredients. Try it and you won’t regret it!

Great chicken phở! The place is super small inside but the food is of excellent quality. Staff is SUPER nice. You can really tell when a restaurant really cares about their customers. This place really WOWED me. Definitely recommend this place. Even if it’s just for the great service. :-)