Rawhide Steakhouse & Saloon

I, had out of town guests and we all went to Rawhide. We ate at the steakhouse which was a huge mistake. There were 8 in our party and we were there when it was not busy at all. When our food came everyone’s food was cold. We told the waiter and he got the manager who never offered to heat it up. He did ask if we wanted something else. Those that did order something else got more cold food. The manager only took off 2 of the meals and then gave us 20%off the rest of the bill. We decided to order dessert since most of us never got any food that was edible. I specifically asked for the apple crisp «only» if they would make sure it was served hot as it was supposed to be. Well guess what, it too was served old. They didn’t seem to care that or try to bring out any food that was warm enough. The coffee was even served cold. Please don’t waste your time eating there and don’t recommend Rawhide to anyone.

Walking into this I didn’t expect 5 star steakhouse. Atmosphere was the main appeal. Got sat in the darkest booth with missing lights. That should have been the first sign. Server didn’t come to us for at least 10 minutes of getting seated. Ordered the sirloin. Good flavor but don’t order the season vegetables. Mac & cheese had no flavor. Our server was nothing more than average. I’d come back again if I were here with newbies.

I LOVE Arizona and Rawhide, but the Steakhouse and Saloon in the park turned my family away. The hostess said we needed reservations, but the restaurant was practically empty, and when we asked if she could fit us in, she said in the most aloof tone «No.» Not «I’m sorry», «I apologize,» simply «No». It literally taints the whole park, which is really a shame. Just seemed really bad business practice. We were prepared to spend some real cash, too. The food might be great, for all I know, but the service is unbelievably poor. I don’t like restaurants that treat their customers like replaceable objects. Wish I could give this place a zero for the same amount of service that I received. If I owned this place, I’d be REALLY upset! Table for seven, and you turn us away because you’re full? Oh wait, the restaurant is completely empty! Lol How stupid can you be?!! Though, judging from the reviews, they might’ve done us a favor! This place really needs new management.

Kinda secluded and hard to find. The GPS didn’t even want to direct us here… maybe that should have been a sign we should rearrange our plans for meal time. We found it, though… unfortunately. We were excited to try the steakhouse because the menu was so tantalizing and the website got us so excited with anticipation. Maybe that was the problem. We get there and the FOUR women working the hostess stand make a huge to-​do because they can’t find our reservation for THREE people. I am thinking, well this must be good because they must be booked solid so people must love this joint.” Nope. They seat us and upon walking into the restaurant, I am not even kidding you when I tell you there was ONE table of people among at least 75 booths and tables. See pictures! Unbelievable. The place was completely empty and they looked around for a reservation for five minutes. I called three different times the week before and left messages for the steakhouse. No one called me back. I finally went online and made the stupid reservation, not that you need one anyway. Anyway, food was pretty gross. Salad bar looked like the selections were at least one week old. Discolored carrots and bell peppers and some really nasty looking tuna and potato salad. The best part was the cheap little dinner rolls. Pretty sad.

What saved this place from getting 1 star was Cali, our waiter. She was so amazing & sweet. Everything about this place just wasn’t right I reckon. I ordered the filet mignon & let me tell ya’ll– no amount of A1 was going to help make it taste better. My husband ordered the beef ribs– honey, all I saw was a lot of ribs & no meat on them! So, what management can do is thank Cali & give her a raise because she is the only reason why I did not give this here eatery 1 star.

It’s surprising that they are open on Thanksgiving. Considering big brand stores, department stores and restaurants are all closed so that their employees can have dinner with their families. It doesn’t seem like Rawhide has any family values.

First time here since it was in Scottsdale. Over 10 years! So I heard that they moved and was never closed so i decided to take my family out to dinner. Looked online and read all reviews and decided to make a reservation as some reviews said they were never received. When we parked we were charged $ 5.00 for a special event. We were given a $ 5.00 coupon for the restaurant. Got there promptly at our reservation time and the chaos in the front with the staff was mind boggling. Nobody knew what the other was doing. Everybody was confused and the lobby was packed! The cashier kept yelling out *I NEED SOME HELP HERE PLEASE* to deaf ears. Poor lady, felt bad for her. But after waiting 20 minutes, it was our turn. She was lovely and seated us at our requested table. The Music was fun; a One Man Band was our entertainment. He was delightful. The time it took to get our food took about 45 minutes. The waiter kept coming and apologizing to us because it was taking so long. He said they ran out of prime ribs and had to get more. He then delivered some chips and salsa on the house due to the wait for our dinners. That was really nice. I ordered my prime rib med-​well and it came out almost not cooked at all. I would have liked it to have come out the way I ordered it, it was NOT how I ordered it. Very raw and pink. But I did not complain and have it sent back because I didn’t want to make a fuss and after almost an hour waiting and I was hungry. Over-​all, we had a good evening. Its fun family time and this was great! Kids loved it and over-​all we were a happy bunch.

While in Phoenix we were told about the steaks and food here and decided to take a look. We told that we might need reservations but when we got there just walked right in the door. The place is open and can get a bit noisy when your sitting and trying to enjoy the music from the stage.
We ordered ribs and a hamburger. As it turned out some of the menu items were not available on a Sunday night for crying out loud.
The ribs were large and meaty but a bit tough to chew on. The wife felt the hamburger was pretty good.
All in all the experience was ok.

My family has visited Rawhide on previous occasions and always had a good time. We were celebrating my son’s birthday and we decided to go to Rawhide since my great granddaughters (aged 1 and 3) were going also. We thought they would have fun at the attractions there with the petting zoo etc. We were there at 5:30 and not many people there. We went to see what was in the petting zoo. All we could see was a Turkey, a chicken and a bird. It cost $ 5 for an adult and kids three and under free. We decided it wasn’t worth it so we walked back towards the restaurant hoping there would be something for the kids to see on the way. Nothing was open. We finally decided we were just going to have dinner. The dining room was near empty. They told us the wait was two hours!!! There was hardly anyone there and maybe two couples behind us. They said the had people with reservations but the place was empty. Will never go back to Rawhide. It was a waste of time. We ended up going to Outback and had a great meal and a great time.

This was my first time here. I had a hard time finding it because 1. When we tried to call it went to their corporate number, which then told us to go online, so I couldn’t get a live person. 2. It’s in the middle of nowhere. I had no idea it was structured like that and came over-​dressed wearing heels. We ordered the food and it was delicious. Everything was tasty and fresh but I do have to say my burger was a bit greasy. The corona I ordered tasted weird and flat so I just ordered another drink. Never in my life did I taste a corona that tasted so weird, strange as hell. The service was nice the waiter checked in on us. The live music was relaxing. The things outside are ok I guess. I couldn’t really walk so I wasn’t able to explore since I was wearing $ 100 heels. The stars are for the food and the environment of the restaurant. Please fix your phones. When we told the guys at the front fable they go «Oh really? That’s weird someone else said the same thing and we were wondering why the phones are not ringing» I’m like really? So why didn’t you fix it there were like 6 tables booked and it didn’t make you wonder that the phones could have done it?

Leaving dinner disappointed and offended. I tried to book make a reservation on Open Table as requested by the website. Saturday night was blocked out and when I called they stated it was because they tried to block out Mothers day and the Saturday before was blocked out instead. The young lady was very accommodating on the phone and booked our reservation. I also let her know that we were celebrating a birthday. When we arrived we stood in a line. The restaurant did not open until 5 so everyone had to wait in a line until the hostess turned a sign around stating they were open. Once seated we ordered our dinners. Then a magician came right over. This was great as it kept my 5 and 2 year olds busy until dinner arrived. He finished up as dinner arrived and then stood there awkwardly waiting for a tip. We don’t carry much cash on us so we put together a couple bucks and when he saw it was ones said «nevermind, just keep it».
When we ordered dinner my husband ordered a beer, he never received it. Our kids ordered cheeseburgers. When they started to eat them both girls took the meat out and just ate the buns. When we tried the meat it tasted lime freezer burned hamburger. No wonder they would not eat it. They tasted awful.
We finished dinner and asked about ice cream. We were told they had cinnamon but there were other flavors in the general store. They never mentioned my mothers birthday even thought we told them when we made the reservation and they asked again when we were seated.
Overall it was a very disappointing experience. What we hoped to be a fin birthday celebration left us leaving with bad taste in our mouth. Literally.

Food was pretty good. But the service was terrible. I’m visiting here, but if I lived here in AZ, I’d never be back.

Have been here before and loved it but it was a far different experience tonight. I made reservations in person five days in advance because I couldn’t get through on the phone. To my surprise when we arrived (party of 12) there was no reservation. We finally arranged for a table but we’re told it had to be on one card. Then we were told we could use no more than three cards. The meals were ordered but came luke warm and most people got the wrong orders or only partial orders. I could not believe how much the restaurant had gone downhill since our slat visit.

After being at Rawhide for a spell we mossy’d on over to get some grub. The kid had her usual chicken strips and I a angus burger, both very good!!! Only complaint was the long wait to go to a hardly used dinning area. I am assuming during the day they seat only as many as can be served.

This place is totally adorable. It was in a Fodor’s book I bought for my Phoenix family and my mom recalled going to the old Rawhide in Chandler many many years ago. So of course we had to visit for an updated visit!
The minimum amount anyone pays is $ 5/​vehicle for parking. Since we were just a few days after Christmas, the lights and decorations were still up. It was such a cool feeling walking on the dust street past the old buildings, underneath the lights as the sun went down past the mountains.
I thought there would be more cowboys/​gals walking along the street, but my guess is they hold them back for the paid-​only show. Be prepared to pay for the attractions. I got a personalized horseshoe from the blacksmith which goes well with my Colts décor in part of my abode, it was only $ 10.

Went there today for the Thanksgiving buffet. I was a little leery and so were the three other people who accompanied me. However we were seated promptly even though it was mobbed. The staff were unbelievably friendly. The buffet included prime rib, ham, turkey and some other sort of steak. I didn’t try the prime rib but the three people I will with thought it was delicious. The turkey I think was more of a turkey roast but even so it was very moist and juicy. The potatoes were excellent had bits of bacon in it. So good! They were vegetables and desserts sweet potatoes baked potatoes. I was stuffed. I thought they did a fantastic job. If the thought of cooking another Thanksgiving dinner doesn’t sit well with you next year you should try their buffet. I was really worried it was going to be just so-​so but it was very good. Very laid-​back atmosphere, going jeans! The only thing I didn’t really care for was to country music which I’m not big on. Another thing they charge you to park but hey you know what can you do. I would think about going there again next year or sometime during the year to try their regular
meals Update. Re-​visited Rawhide steakhouse. This time it was a regular meal no buffet. I got the chili which was very good pieces of steak rather than hamburger which was good. However it had the consistency of a thick soup. Still good though. Also got the bacon macaroni and cheese which I absolutely love. However it was lukewarm when it arrived as where the garlic mashed potatoesbut they were still excellent. Person I was with had the sampler which consisted of chicken ribs and brisket. He said it was very good. Don’t like the Five dollar parking soI may or may not go back.

Rawhide was a fun experience, but after going once it doesn’t seem like the type of place I would go out of my way to visit again. The gun fight shows were the best part of the town. Everything else could be passed by in a matter of minutes. The food is overpriced for the taste and quality. I’d definitely recommend eating before heading to rawhide.

While the food and entertainment were good and a pleasant surprise — the service was so unbelievably horric it ruined our whole experience. We went for dinner — 2 adults and 2 kids. It took over 55 minutes to get a kids grilled cheese! Our appetizer was served to us twice. We brought up how long our meal was taking at least twice — and I was told *a manager will come over to talk with you and perhaps make an adjustment*. We let our server know we wanted to make the 8pm show (our reservations were at 6:30pm). Didn’t order anything complicated that I thought we would be able to make it. Guess what — after 35 minutes from being told mgr would come over — they never did. Clearly — they didn’t really care. Finally — my husband and kids left to go see the show — we weren’t able to finish our dinner — had to have our dessert wrapped up. Server then said — you can always call us and we can try to make right by you? I’m like — really — I get to spend more time giving feedback vs. you’ve now had 2 opportunities (both you and your manager) — to make this right when I am right here and you didn’t think it was important enought? And the best — kids meals include drinks — they charged us $ 3 EACH for a kiddy cocktail. NEVER diclosed that was an upcharge.
It was our first experience at Rawhide overall — and we were having a fantastic time — as we really had no idea what to expect and the kids loved it! Our dinner experience completely ruined that — which is really a shame.

The BEST burgers ever! Entertainment is always a pleasure!
*Menu posted is not current… fyi*

Food and entertainment were excellent!!! Will definitely go again. Price was very reasonable.