Paradise Bakery & Cafe

Quality of food has changed drastically. The Sierra sandwich looked like something you make at home with packaged deli meat. The baked potato soup had zero taste. It’s just a white soup. It was gross. I was really disappointed with this lunch. We won’t be back.

What a disappointment! I used to love this place but over time the prices have increased while the food quality and portion sizes have gotten smaller. The employees don’t seem as friendly either. They took my favorite sandwich off of the menu, which was the only reason I went there in the first place. I ordered something similar but it wasn’t nearly as good. It had pulled chicken which obviously wasn’t drained from the liquid it was sitting in, and caused the ciabatta bread to be soggy and messy, when it’s suppose have a crunch to it. I used 5 napkins while eating it. It’s pretty pricey too. I paid $ 19 for a sandwich, a half sandwich and a small salad with a tiny container of dressing. It wasn’t even enough to moisten the entire salad. I’m completely over it.

the service is terrible every one looks so unhappy and i felt like i was annoying them by being there. im a vegetarian so i orderd the chicken cobb with no meat. I drove 30 mins home then noticed they put bacon on it. i went back the next day and got a free salad from the grumpy manager with NO APOLOGIE. the salad was not fresh and i found the stump of the lettuce in it. Their food is over priced as well. I will not be returning and i wouldnt recomend this restaurant to anyone.

Sad to see such a fast degradation in service. New ordering process gives you fewer options. Confusion and attitude of staff is bad. The lack of getting order correct has convinced us to try another location or a different store entirely.

Very unhappy with the service and quality of food. They have changed the ordering process and it is very confusing. Why change something that worked so well? My boyfriend ordered a half a panini for $ 6 and it was done in 2 bites. Needless to say this location we will not be returning to.

As they make the change to the new business model, the customer service is getting worse. The wait time times are longer, the staff, less pleasant, the mistakes, more frequent.
No longer are you greeted with a smile and a hello but with dissatisfied glance and then they turn their back to you.
I won’t be coming back.

This place has gone down hill big time. Unfriendly. I could almost see the chicken on my sandwich. Ran out of cookies… uh isn’t that kinda what you are known for?!? Disappointing because it used to be great

This was my first and most likely last visit to at least this location. Our party of eight people including for adults and four kids between ages 4 and 11. It took some time five minutes or so to order but it wasn’t a big deal because there wasn’t anyone else in line. I ordered a whole Chipotle Chicken Panini sandwich. They said it came with a cookie. I asked to substitute a bag of chips but the person taking the order said that it can’t be done. After our party placed our order we went to sit down. There was only two other parties there so we practically had the place to ourselves.
They brought our food or to us in a reasonable amount of time BUT they messed up on five of the eight orders. It wasn’t as if they were swamped with business since our order was the only one they were working on after we ordered. Our table ordered a couple of salads with chicken– there was NO chicken in either salad. We also ordered a couple of kids meals with soup-​they got both of the soups wrong and didn’t include one of the kids meal stuff the yogurt or the cookie. I ordered the chipotle chicken Panini-​there was only six thin pieces of chicken in the sandwich-​I was only able to taste bread and no chicken. Paying $ 8 for a sandwich with very little meat is a ripoff.

Hit this Paradise for lunch with a friend– it is conveniently located for both of us. I don’t go to Paradise often, but when I do I order the same thing, half a club and salad. I had heard the mac and cheese was super delish so I gave it a try.
I have never had a bad experience with the food (again I order the same thing every time so take that into consideration). The mac and cheese was pretty tasty and the bread and meat are always fresh.
The lack of a full five stars is due solely to the fact that every time I am in a Paradise I seem to become stupid all the sudden– lol. I never know where to go to order or who is giving me what and then pay who and which line? Not a big deal but seems to change each time. I think they are trying to figure out the best plan for dealing with the big lunch crowd :/​Not a deal breaker and almost more comical on my end. Our food did arrive at the table– took a bit longer than I expected– but tasted great! If we could do half stars I would say 4 ¹⁄₂

If I were rating on the food alone I would give it a 4 star. I enjoy the food served here. Unfortunately the service is subpar. The cashier was very rude. My wife asked if they had tea and the cashiers response was «Ya we do, I have no idea what kind though, it’s over there you can go check it out» after ordering the tea the cashier handed my wife a steaming glass of water. We waited for our sandwiches, finished eating and it is STILL steaming, way too hot to even sip still.

Love the food here but this location is rarely ever staffed well so it takes a long time to get your food, especially weekend mornings. So if you’re in a rush in the morning, you may want to pass. Downside is that there’s not a lot of good breakfast places around here so I can’t offer an alternative.

Decent food. Slightly above average staff. Okay for the money. I have had better everything they offer for the same price or better. But in this area they are one of the few decent eaterys.

It’s okay nothing amazing. Extremely busy lunch crowd. They are pretty organized and get your order in quickly but it’s loud and a chain. Not really what I’m looking for for a regular lunch place.
Wow I can’t really even remember what I had. I know the worst thing was the vegetable soup. I think it tasted like it was spoiled. I only took a few bites. Oh that’s right a Caesar salad. Pretty standard nothing that exciting. I’m trying not to eat so much sugar so I didn’t get any cookies. I think that’s probably the best thing on their menu. I remember when this chain first opened we all thought it was so wonderful. It’s not really that great anymore.

Paradise Bakery & Café is a enticing quick order sit down restaurant which offers a delicious menu. The overall take on Paradise was well meet for a quick service restaurant.

Thank you for bringing back the Chopped BBQ Chicken Salad!

Disappointed that this place doesn’t have ONE clean booth to sit in. And it’s far grom busy.

They have the most unhappy employees that I have ever seen in my life. The restaurant was filthy and I couldn’t find a clean table to sit at. After asking a cashier to clean one nobody came over so I cleaned one myself with a napkin. Meanwhile I noticed 5 employees sitting down chatting in the restaurant and watching me clean the table. Management needs to make their employees have pride in their job because everyone is miserable. Worst customer service I have ever experienced. I can see I’m not the first one to have felt that way.

Love the tuna and turkey/​cranberry sandwich!
Possibly the best chocolate chip cookie ever!
I dont care for their heavier soups — or some of their garlicky salad dressings and/​or pastas, but overall, this is a great place for a quick bite!

Tasty and fresh. The ordering process can be a bit confusing and takes time to get used to but it’s worth it. Tomato soup and fontina grilled cheese was perfect for cool cloudy day. Caesar salad was also good. Disappointed they were out of the mango tea but they have a few tea options to choose from (personally choose to go back to basic unsweetened ice tea). Would LOVE if stevia was sweetener option. I’ll be back. My husband on the other hand, doesn’t love their sandwiches and prefers to join only on a buy one coupon occasion.

I swear to you when I walk into a Paradise I feel like my IQ sinks to around 17.8. you can call me stupid but I feel like an absolute idiot trying to figure that place out –EVERY TIME. Do I order here or there? Do I pay you here or there? I already talked to that person and no I don’t want soup. Where do I put my dishes — do you take them?
GOOD LORD THIS PLACE IS CONFUSING.
The food is great but the experience of ordering food, waiting, and being questioned (I must look confused) is daunting to me enough that I don’t really enjoy it. I’m always paranoid that I will do something wrong and that makes the experience more difficult.
I am sure that other people are all good with ordering there — they are old pros. However, I find it hard to believe that I am the only one that finds the ordering process to be too crazy.
Food: ⁴⁄₅
Experience: ²⁄₅