Nationwide Vision Centers

GREAT CUSOTMER SERVICE! Came in 30 minutes to closing with no back up contacts or glasses. To make it worst, I walk in with glasses prescriptions, when I needed contacts. Waited for Sam’s Club to fax over the correct prescription. Also, I had new insurance, but I did not have my insurance cards. Greg was able to find my insurance information, and verify coverage. Greg stayed late to make sure I left with contacts, because I was blind as a bat. I was so thankful for the outstanding service, I gave him a big hug. Definitely would recommend this place to anyone :-D

I’ve been to this nationwide many times over the past 10 years or so and have never had any problems. I’ve gotten both contacts and glasses here before and they have a good selection of frames to choose from. Generally there is a small wait before they get to you to give you an exam but I believe that’s to be expected. I haven’t had any negative experiences with the staff or the various optometrists over the years.

I have gone to Nationwide Vision at different times for the last nine years for eye care and have never been dissatisfied… UNTIL NOW! I have been going to Walmart for the last two years and decided to return back to Nationwide, boy was I wrong in doing so! I have spent a total of $ 700.00 for glasses and contact. I recieved the contact with no issue, however, the glasses was another issue. The glasses I purchased will now be my 4^th visit to the store today 9÷3÷14. When I recieved my glasses, the frames were defective, they ordered new frames, 2^nd pair of frames were also defective. I was told to pick new frames all together. The 3^rd visit (new frames), the lenses were not centered, when looking through the lenses my right eye was wanting to look to the left. The lenses were not the correct measurements. Nationwide sent them back to the factory. for Nationwide to tell me the factor would not make new lenses because there was no new measurements and nothing was wrong with the new frames/​lenses. The sales person is now asking me to go back to the office so they can re-​measure. IF the measurements are exactly how the first order is, they cannot make me a new set of glasses… which again makes my right eye want to look to the left. Now keep in mind, I dont have a lazy eye or anything else. This place is a JOKE! I never write reviews for anyting but, this one has made me do so. I have never had the worse experience in my life. I am now seriously considering lasik so I dont ever have to deal with this again. Nationwide has seriously lost a customer because of this mess.

Horrible customer service. Spent about half an hour waiting for help while some guy stood in the back flirting, that is until his wife showed up to pick him up. Wouldn’t go back to this location

Worst customer service ever. I walked into this store to look at some new eyeglasses. Not one of the 4 staff members acknowledged my existence. I was in there for approximately 20 minutes. No one said hello or asked if I needed help. I will never buy anything from them or recommend them to anyone. Terrible!