Maxwell Preschool Academy

I had a good experience for the first week. Until the second week i started getting charges for no reason. I am a parent that when it comes to pay daycare services i pay the same day. DENISE accounts management over charges what she feel like very unstable person she talks like if. She thinks everyone that is seeking daycare services on weekend is made out of money. This place over charges the weekly rate ‚$ 150.00 for school age. plus late fees that even though you are not late their will a extra charge for who knows what. Last time i want to deal with denise that comes from love and learn.

Stay away from this Preschool. It smells when you go in like they don’t clean well. I had my grandson there and they hire teeny boppers who have had no kids. I was called to pick up my grandson because they felt he had pink eye. I was sick myself home and when they couldn’t get my daughter they called me. I got up sick and went to get him. He didn’t even have a pink eye had a little sleep from allergies and I tried to explain that and the daycare director stated they couldn’t tell and stated that he would need to be seen before coming back by a doctor. No concern on parent not being able to get off work to take a kid who isn’t sick to a doctor to satisfy a new employee who has not been a mother herself. Then about 3 weeks later my daughter dropped off my grandson and was not able to call right away to let them know she would have him there until around 10PM this is a ²⁴⁄₇ Preschool and they called my cell phone twice but I was not near my cell phone and once I saw they called let me daughter know who called them and they told her if she didn’t come get her son at that moment they would call CPS and have him picked up. What Preschool would do some crazy thing like that when they are ²⁴⁄₇? Her normal pick up time was 7:30PM and they were calling like crazy at 8PM on. She then knew it was a place to stop taking her son when they threaten to call CPS. I could see if they Preschool was closed at 8PM and this was keeping them from closing the daycare but to be ²⁴⁄₇ and call both my daughter’s phone and mine was a little OCD. They have very young people working here and they are very disorganized and the daycare smells. Stay away from this place or look forward to a bunch of teeny boppers calling and threatening you because they don’t want to work and to have you pick up your child makes less work for them or have you pick up your kid when the kid isn’t even sick.

My review is based on the infant room. My daughter is 11 months old and just started. I really think the staff in that room work great together. I visit for approximately 20 minutes before I leave and all the babies are content. It is clean and organized. The staff seem to be very willing to accommodate to your child’s needs. I love that it is open 24 hours and open on weekends.

*******PLEASE DO NOT TAKE YOUR CHILDREN HERE******
Although this daycare is nice from the looks, please understand looks can be VERY DECEIVING. Looks do not take care, or protect children and neither do the staff!
I have removed my child from this daycare, my child was bullied, physically abused by staff and physically abused by the students. The first and second time I brought the allegations to their attention, they ALL PLAYED DUMB!!! The last day my child attended this daycare, I took him to hospital immediately after. He suffered from a contusion to his gums, from having his face slammed into a wall by another student. The first time my little boy told me he was drug on the ground by his arm for resisting the staff. These claims were brushed off by higher up, but I asked another aid who said she saw the incident but immediately said «oh but he tripped» when the teacher walked back in.
Also, if you are in a co parenting situation as many of us are. Forget it with this daycare. I came in every Friday and Monday and for a full year they kept asking who I was. the turn over rate is like a call center! Any information they have and you might need will get to one party, if that, leaving the other party unaware. I missed out on all opportunities for pictures, class parties, and activities. After begging them to keep me informed.
I Would like to say that this daycare is very diverse which was great! When you have 22 Very different 3 year olds, and 1 very worn down daycare teacher with 30 mins of an aid here and there, is where the neglect and abuse comes in. Its simply over run and out number by the children at the daycare.

Horrible place to bring your kids. They go thru teachers like it’s no ones business. The staff they had over a year ago was amazing. Now they are rude and could careless about what’s going in. Ms Keisha is wonderful however the other director is rude and cares about herself. She doesn’t talk to the kids or play with them. A year ago I’d say this place was feast. Now I’d say go anywhere else but there. I pulled my kids out of there and I now have stability for my kids vs random people in and out.

This place is a mess. I just put my three year old and my new born in this facility. I find the place to be very unorganized and messy. My sons class is always very hectic and messy. I have seen children running out of the class room including my three year old who followed his teacher chasing another kid. When I looked at the curriculum for the week it was dated two weeks ago. I asked were the current one was and was advised by the teacher that she has not received it and when she doesn’t she just wings it. Really?
I drop them off so early that there is only one teacher in the infant room. She takes my daughter out of the room and walks around with her. I am not sure if this is regulation but what if she drops her or other kids touch her and get her sick.
The security door is crazy. it a has feature that keeps the door unlocked if someone is standing my it on the inside. It has a sensor that reads people standing on the inside so anyone can walk in. The director felt that this was ok as long as someone was up front. what if a parent was the only one up there and someone just walked in? that parent wouldn’t know if they belonged there or not. very scary.
it seems that the teachers are just babysitters watching kids. Only reason I give it two stars is because the teachers are nice but that is about it.

My baby daughter goes here and I am very pleased with the level of interaction and care she receives.
When I was looking for a daycare for her I toured several, and even considered the same daycare that my 5 year old son had attended for the last 4 years right down the road (but had left a few months prior due to his recent attitude problems at that daycare). I needed to know that my tiny, fragile, premature daughter would be in good hands. I graded the daycare centers that I toured on the compassion I felt and level of competency I sensed from the daycare director, the interaction from the teachers and amenities I noted in the baby room, the cleanliness of the facility and the general sense I had of the place. The weekly price wasn’t my main concern, although it CERTAINLY wasn’t a non-​issue.
One daycare I looked at seemed nice (they even had a sign in the lobby stating that they watched children free of charge for interviewing parents, which I thought was sweet) but I didn’t like the way the place smelled and the baby room seemed too small. Another place didn’t have an appropriate outdoor play place for the tots, and that wasn’t okay with me, even though in every other sense they were a contender.
But when I toured Maxwell I was very impressed with the whole center. The center was spacious, bright, colorful and had lots and lots of children’s artwork decorating the walls. Although my child is far too small for it, there is a RAD, two-​story indoor play town with a slide and other neat things for the older kids for when it is too hot for them to safely play on the outside playground. The director, Kristin, was knowledgeable and attentive to my questions. The baby room teachers seemed sincere and down to earth, and the baby room itself was clean, bright and colorful. I read though the parent handbook and the enrollment paperwork they offered, and somewhere in the explanation of what services they guaranteed to provide to your child on a daily basis was a promise that they would hug your child each day. I thought that was neat. (I mean, it’s assumed that a daycare will be affectionate and caring towards your small child when you take them there, but how many of them actually promise you that your child will get a hug each day??) Anyway, the rates and registration fees were competitive and everything else checked out with me so I enrolled my baby there.
Now, we’ve been going there almost a year, and to be honest there have been one or two times where I was annoyed at other parents for doing some (thoroughly) annoying things, like clogging up the circular driveway in front as they leisurely dropped off their child and chatted with other people in the hallway (as opposed to parking over in the parking lot if they wanted to take their sweet time in the daycare center and saving the driveway for the parents in a hurry), or even worse people parking behind me in the driveway when I already had someone parked in front of me and basically trapping my car as I waited for either one of them to move so I could get out (GRR!!). But overall I am very, very happy. My baby girl LOVES her morning and afternoon teachers, and has no separation issues at all when I drop her off because she is always so excited to see them and start playing.
And I can tell that they genuinely love her over there. In fact, she had a small surgery that required a two night hospital stay not long after we started going to MPA and her teacher called to check on her condition after her surgery. Then she got really sick earlier this year with RSV and spent two different stints at Phoenix Children’s Hospital, of more than a week each stay, not only did MPA NOT charge me for the time she was away (believe it or not, some places actually would) but they also made her a get well card that had at least a dozen teachers signatures and messages for her written on there, and her morning teacher also came clear over to PCH to see her and give her hugs! She was so happy to see her. :) That meant a lot to me.
Also, twice now my vacation time has fallen about 4 weeks before my bi-​annual vacation credit was due and they still let me take the week off without a charge. It was SO appreciated during these very tight times!
Anyway, this is a GREAT daycare center! Love them! :)