20 reviews of Freddy’s Frozen Custard & Steakburgers
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Gina L.
Place rating: 5 Austin, TX
Great customer service. Parking was easy. They have plenty of tables and some booths to sit at. Delicious cheeseburgers and their fries are amazing(shoe string fries) what I call them. I absolutely HATE thick cut fries. So this is definitely a winner for me! Their custards are soo freaking good! I say Go for it! plus it’s cheap!
A A.
Place rating: 5 Chandler, AZ
it was my first time here and i ordered the #6. and it was really yummy!!! i also love the fries. my husband and i will go back here. the only not so good during our dine in here were that group of kids who were there that are very noisy and even playing(throwing a football ball) inside the resto. their parents are not around… though the people at Freddy’s did all their best to keep those kids quite. still. hard headed kids. it was just irritating because they are very noisy and they were seated just 2−3ft from us. at first there was only one or two girls, then suddenly the other kids came in and that’s when it was a chaos. and they chose to be seated near us.lol. and we were wondering, where r the parents of those kids. we would probably just have a dine in if those kids are not there the next time we go back. but in the mean time maybe we will just have a to go. despite the negative exp with the kids, i will still give Freddy’s a 5 star simply because the food i had was yummy and the staffs are very friendly! i will definitely crave for that #6 and will go back again.
Chris K.
Place rating: 5 Nottingham, MD
Nothing like a good home made burger and custard shake. Very reminiscent of the 1950s small diner scene not like all the other regurgitated fast food conglomerates we have. I absolutely loved the food.
Tori K.
Place rating: 5 Chandler, AZ
OMG to DIE for! I highly recommend the original burger with fry sauce. Sooooo yummy! Prices are a bit steep, 11 dollars for 2 burgers but worth it to me. It’s a treat though!!! Better than any other burger joint!
John V.
Place rating: 4 Chandler, AZ
Clean, excellent service, good food at reasonable prices. Plenty of room. Definitely go back.
Mike C.
Place rating: 5 Chandler, AZ
I found the perfect Freddy’s burger — a regular single patty with everything, but add lettuce and green chilies. Wow, it melts in your mouth! Some of the best burgers I have ever had. Fries are very good, but IMO, not as good as McDonald’s(which are my all time favorite when they are piping hot). Prices are very reasonable and the service is «over the top».
Jeff R.
Place rating: 2 Tempe, AZ
This is not my type of burger. I’m not even sure it was beef. It comes out with a weird beef/grease netting like texture. That is incredibly thin and dried out. I guess they get points for being different, just not my cup of tea. The food is incredibly salty and greasy. Which I guess can be expected, but it seemed overly so to me. In didn’t try the ice cream while I was there, but it looked pretty good.
Shigeru Y.
Place rating: 4 Phoenix, AZ
Be sure to grab the padded part of the doors leading to the dining room! Interior is quite large for a fast food place. Décor is red and gray/chrome. Like a fast food diner, or quick-serve version of Red Robin. The cashier was competent and cordial. I ordered a vanilla shake with Mint syrup. It’s very«fluffy» and less dense than ice cream/soft serve/yogurt. I also love the extra large super wide straw! It was very creamy, but not too thick. I’ve yet to try their food, but I can definitely endorse the frozen custard. Price was about $ 5 for a large shake.
Reginald H.
Place rating: 4 Chandler, AZ
Freddy’s has become a great place for my son and I to stop in after soccer practice and grab a burger, fries and shake. Very friendly customer service. I didn’t give 5 stars because the food can get pricey. Oh and they have yummy Fry Sauce!
Daniel P.
Place rating: 5 Peoria, AZ
I usually do not review chain restaurants because they’re a dime a dozen but Freddy’s always seems to set itself above the competition. I recently made a visit at the drive through where my order was messed up. I called into the store and they were really kind and told me to come back into the store to make up for the mess up. Well needless to say it was 5 days after that visit when I came back and Craig who I believe it a manager took care of me. He was so kind to me which I greatly appreciate. He went out of his way to make sure I was satisfied and comped mine and my sisters meal. I frequent Freddy’s because I feel like they’re not looking at me as just money, but they treat you like family. This is not the first time I have had this treatment. They are a very kind and giving company with top notch people. I deeply appreciate the kindness from this company!
Pick C.
Place rating: 4 Chandler, AZ
What can I say other than concretes put a smile on my husband face that I can’t. The burgers are yummy, the hot dogs too. The only thing I would change is the thickness of the fries. They need more girth.
Stacey D.
Place rating: 5 Mesa, AZ
My husband LOVES Vienna hot dogs and this is convenient and excellent service. Everyone at this location is always so pleasant. I hosted a World Series dinner with my family and they were able to accommodate a bunch of hot dogs and sides specially packed for everyone’s needs. What place spends the time to do that? Don’t want a dog or sandwich — that’s ok. They’ll make you a healthy grilled chicken salad(not on menu). I will go here any day!
Jennifer O.
Place rating: 2 Phoenix, AZ
Ugh. I know, I know, this is fast food… what do you expect? Answer — at least as good as McDonalds(which this really wasn’t… eek!). I went with a class from work, and I will say, the employees were awesome… friendly, patient, and helpful. Additionally, they were having a fundraiser for brain tumor research, which is great. The food, on the other hand, was pretty awful. It reminded me why fast food isn’t a good thing. I had a cheeseburger with grilled onions and the thing was a salt bomb… from the first bite all I could taste was the salt. I should’ve gotten a hot dog… props for using Vienna Beef! I tried a fry and it was chewy and sad, especially for a shoestring, which is usually awesome. Probably wouldn’t come back here, sorry guys!
Victoria K.
Place rating: 3 Phoenix, AZ
Went here on Sunday afternoon because we had went to the Chandler Mall to look around. They had pretty decent burgers… a little small but you could tell they were made there not rrozen, and the fries were really skinny and kinda crispy served with yummy freddy’s fry sauce. prices were a bit higher than I would pay but not outrageous… was going to have dessert cuz they have an amazing menu but didn’t have room
Kate M.
Place rating: 2 Chandler, AZ
2 or 2.5. Eh… I don’t think I can do it ever again. I’ve tried Freddy’s 3 times just to be sure and give them a fair shake. The first bit is some social commentary. Feel free to move on down to the meat of the review.(See what I did there. I did it twice). Are you bored? Lonely? Needy? Well the new captive audience for you folks can be found in the nearest drive-thru. Feel free to pull up and order 4 or 5 combos with TONS of modifications, and then add a few more random, single items just to prolong the conversation. All told, you should be able to get someone’s undivided attention for at least 20 minutes. If you are really feeling in need of attention, please ask the person at the window all kinds of questions about when the mall opens, what stores are inside, and if they have ever tried Famous Dave’s. You could probably stretch that out to a full half hour of attention. Please ignore the blonde woman behind you mocking you and yelling out, «Are you sure you’re finished? There are 2 items on the menu you didn’t order!» OK. I’ve only fantasized about doing that last part, but it’s bound to happen if I’m ever in the perfect vortex of PMS, bladder capacity, sleep deprivation, and hunger. Anyway, I’ve tried the burgers and dogs and shakes 3 times. All have been a disappointment for the most part. The first time I got the patty melt and it was really really greasy, but I was really, really hungry and I ate it anyway and boy oh boy did I pay the price. Lost 10 lbs. that weekend. I also ordered a chocolate malt and it was watery and had very little flavor. Second time I ordered the combo with the regular hot dog and it was ok. And Mr. M ordered the Freddy’s Original double. The fries were very greasy, but the dog was ok. I thought about going back for a hot dog, but not a burger. The burger was so greasy it was inedible. Mr. M ended up getting a burger from Wendy’s. Then I went back for the 3rd and final time and ordered a dog again with a little mustard and a little relish. There was a huge amount of relish under the dog and the bun was hard and crumbly. That didn’t stop me from eating the wiener. You know it. The ice tea was ok. The staff has always been friendly, but I just don’t think I can do it again. I have had better.
Georgie M.
Place rating: 3 Scottsdale, AZ
I came here yesterday for the first time and thought, wow Culver’s has merged with Portillo’s. Then my food came and realized it was more like a takeoff of Steak ‘n Shake. The atmosphere at Freddy’s is very much like a cross between Johnny Rockets(lots of shinny nickel) and Steak ‘n Shake. Actually when I think of it, Steak ‘n Shake is more like Johnny Rockets, LOL. I believe my friends Kay and Monica are both right; with reality for me somewhere between their two reviews. Granted I only had a Chicago Dog($ 3.39), a Chili Dog($ 3.59), a medium drink($ 1.79) but the tab was a bit pricey at $ 9.48. Because the tube steaks are Vienna Beef, their taste is very good. The Chili dog was tasty, but I’ll skip their Chicago interpretation next time. It comes on a Nedick’s( ) like toasted slice bread bun, where the dog is trying to escape the toppings(see photos) The hot dogs also appear to be only #10s(10 to the pound), so I’ll go with the burgers next time. If Freddy’s was only a hot dog place, I probably would skip it in the future. But I enjoyed myself and want to try those steakburgers. Again, think Steak ‘n Shake but without the Five-Way Chili So Three Stars«A-Okay and I’ll give Freddy’s another try in a few weeks.
Kay T.
Place rating: 2 Phoenix, AZ
The place was ok. Wasn’t too sure about the burgers since it seemed like it was really thin and over fried. The taste is unique so I guess it is a good thing if you are into that. I prefer thicker patties. A little pricey… not as good as In N Out in my opinion. And for the price, also not as good as Steak N Shake(which comes with fries with your order) for the same price.
Shawn P.
Place rating: 5 Phoenix, AZ
First things first people… It’s called the steakburger and shoestring french fries. It’s not supposed to be a big thick juicy burger… It’s cooked until the ends are caramelized and it’s delicious. Second of all nobody tows cars while you eat here. That being said this is the best place to get a steak burger and fries in Phoenix! Spectacular customer service, great food and an impeccably clean environment. Every time I come here I am blown away by how nice the staff and management team are to the customers. When I bring my puppy with me they always give her a little bowl for water and come out and pet her.
Monica O.
Place rating: 4 Tempe, AZ
Let me start off by saying EXCELLENTCUSTOMERSERVICE! Yes this is a fast food joint, but you would never know it, every single one of the employees is extremely polite and helpful. I even heard a few thank yous! I love excellent customer service! I took my oldest daughter out for a mom daughter night out on the town, and she picked Freddy’s for dinner, now I have never been here but was up for trying something new and pretty proud of her for picking some place she hasn’t been before, she is the pickiest eater out of all my kids. So I went willingly and with a smile. From the menu you can tell they have a lot of frozen custard desserts to choose from, I not liking ice cream/froze custard did with out but my daughter did try the Hawaiian delight, which did look appealing. She loved it. For the burger I went with the double steakburger California style, its 2 patties, Freddy’s sauce, cheese, lettuce, tomatoes side of fries and a drink. Never had a steakburger before so I was unsure what I was getting into, the texture is different than a regural burger, and more on fried side then I like, the bun was fresh and held it together. This burger was a messy but good burger. Maybe could have been hit with more sauce. Well the fries, I didn’t care for them, but its because I am not a fan of shoestring fries. What are those? How can they even be called fries? Personally my favorite fries are the steak fries, I like knowing I am eating a potato damnit! Shoestring is just a waste of time for me haha. But if your into them, then you will love them, they were perfectly cooked, not too fried not to soft. Over all, I liked it, I don’t think I would get the fries again, but I wouldn’t mind trying another burger.
Ainee B.
Place rating: 4 Phoenix, AZ
They have veggie burger!!! Although the textures kinda dry, but I would like to go back to this place for ‘no-meat’ burger! The french fries was great!!!