Based off the previous reviews this store has really turned it around. The store is under new management it appears and everyone who has helped me has always been great, even getting on a ladder to get the picture I wanted. I would defiantly give this location another chance if you’ve had a bad experience.
Hilah I.
Place rating: 2 Mesa, AZ
This store has gone downhill the past year :/ Two ladies last night were sitting at the register chatting away as a friend and I walked in. It wasn’t even slow, I would guess about 7 other people were in the store as well. Things were not tidy the way they should be… I was looking for a pair of shoes that they had on display with no luck. The ladies were too busy chatting to ask if I needed help and I thought meh, I don’t need another pair of overpriced wedges and left.
Vanessa G.
Place rating: 1 Scottsdale, AZ
I love Francescas style but had a horrible experience in the store today. I ordered a bunch of clothes online and all of it was way too big. When trying to return clothes at the store… they tried to con me into storw credit. Stating the policy was 2 weeks to return. I had to go online and read the policy… horrible customer aervice. But I got my money back
Wendy B.
Place rating: 2 Ahwatukee, AZ
I love Francesca’s and there cute clothing BUT I am not a fan of the customer service at this location. I’ve been to many different Francesca’s, Oregon, California, and here. And this is the 1st location I had a bad experience. I’ve been to this location many times, and have yet to encounter a nice welcoming person. When I was in last night, I was the only person in the store and was not even acknowledged once. The girls were to busy gossiping to be bothered with a customer. I found a dress that I really liked, but decided not to buy the dress because of how unfriendly the girls were. I can go to the location off Ray road, buy my dress and have a much better experience.
Danielle L.
Place rating: 5 Flagstaff, AZ
Today my friends and I decided to go shopping today to treat ourselves and we landed in this cute store! We met the cutest short haired blonde girl who was do much fun, she was so personable unlike everyone in all of the other stores at the mall who say hi quietly and walk away! She was just the cutest girl ever and I will never forget that store because she made it memorable!
Monica D.
Place rating: 5 Mesa, AZ
Anytime I enter this shop I want to buy the whole lot up! It’s the first place I go to for work outfits. They offer fun, youthful, and still classy options that you can’t find at other places. The prices are pretty affordable. The shop itself is very relaxing and I feel very comfortable here.
Yanira S.
Place rating: 4 Chandler, AZ
I’ve been to the Francesca’s on Ray before and loved it. Now I’m thrilled there’s one even closer to me located inside Chandler Fashion Center. It’s just as cute and funky and it was crowded with happy shoppers when I stopped in today. The staff was cheerful and personable as they helped out their customers from everything from sandals to belts to dresses. Francesca’s is reminiscent of ANTHROPOLOGIE in Scottsdale but with much friendlier price tags. Will be stopping by this store every time I’m in the mall to keep finding adorable accessories and gifts. :D