Element Wheels Custom Rims & Tires

Ordered a set of wheels from Obed & Ryan. Great, knowledgeable customer service from actual «Car guys». Beautiful waiting area with tons of eye candy in their showroom. They definitely go above and beyond to make sure you are taken care of. I Highly recommend Element wheels to anyone in the market for wheels and tires.

Ryan was very helpful when it came to getting new wheels for my 2005 E55 AMG. Not only did they get the wheels in just 3 days but they also got me in and out of there in comfort. As your vehicle is getting worked on you can relax in their waiting room with wifi and a movie on. But this was just a bonus. The pricing, customer service, and attention is what made this an enjoyable experience. Thank you, I will be back at some point.

Horrible experience. I don’t normally write 1-​star reviews so take this with emphasis.
I bought some wheels that turned out to be back-​ordered. No problem, this happens and I was grateful a rep from EMS called me and notified me it will be about a month delay.
A month later, I am calling in to get a status update on my order. Called during their business hours, and after 2 – 3 missed calls, my calls were being sent straight to voicemail. This was verified since I have multiple phone lines.
I don’t know how they do things in Arizona, but this isn’t customer service in the rest of the world. It’s shit. Especially when a customer’s order is over $ 1,000 … that’s not a small sum of money for someone to part with.
Don’t bother with this shop, go support another business who actually cares about customers and doesn’t ignore them.
If you still want to try it out, use PayPal to buy so at least you can ask PayPal for a refund if it doesn’t work out.

I went here to mount and balance a set of light weight racing wheels. Both the facility and service were top notch! Adam, the service technician who handled the wheel mounting and balance was both professional and courteous. If you have a nice set of wheels and don’t want to risk it at the chain tire shops then this is the place to go. Well maintained equipment, spotless/​organized shop, and professional staff.

I was looking for a special gift for my sons 18^th birthday. I called Element and spoke with Pete about some suggestions. He was very helpful and I purchased the perfect gift. My son was amazed that his mom would be so «cool» thank you for all your help. I’ll be sure to recommend your shop.

Pete has always provided excellent customer service and the best price possible. He goes out of his way to make the customer happy. You will not be disappointed with the level of expertise and willingness to provide a pleasant transaction.

Have bought multiple sets of wheels and tires over the last 10 years with Rob, Ryan and their crew of Wheel experts. Always top notch service, they’ve never steered me wrong and the prices are always AWESOME!!!
I wouldn’t hesitate to recommend them to anyone whether in AZ or elsewhere, I have had out of state friends order from Pete and everything was impeccable.
Thanks Element!