Luke, the owner, is competent, reliable, responsive, reasonably priced, and friendly. What more can one ask for in a pool-service company?
Jacob T.
Place rating: 5 Chandler, AZ
Down Under Pool Care has been my pool servicing company for over four years. During this time they have performed weekly service for me in addition to the infrequent, more difficult tasks such as replacing pumps, plumbing and in one case during a remodel moved my pool equipment from point a to point b, all executed with workmanship like form. I appreciate their constant professionalism, promptness, reliability and Luke’s Australian accent l, which makes me feel like I’m really Down Under. G’Day, Mate!
Jessica L.
Place rating: 5 Chandler, AZ
Wonderful customer service! Luke came out to our house within hours of contacting him, solely to help us find the issue with our pool. We had been going back and forth to the pool store, they kept telling us it was a different problem every time. Luke identified the issue immediately and gave us advice on how to fix it, plus he took the time to give me a lesson in how the pool system operated. He really went above and beyond for us, and in general was a super nice person. We will certainly be using his services going forward, and would recommend him to anyone in the area.
Daniel C.
Place rating: 5 Chandler, AZ
Great customer service, great pricing. Luke found the problem with my pump quickly and had it fixed in no time. I would highly recommend this company.
Ed S.
Place rating: 5 Chandler, AZ
I had a break in my underground pvc pipes and left a message on Sunday. Luke from Down Under called me Monday, and was at my house early Tuesday morning. My pipes were repaired that day! ! We had even agreed on a fair price, but Luke found an additional broken pipe, and repaired that as well with no additional charge. I also have an issue with my salt chlorinator that requires some welding of a limiter, and although Luke stated that was not something he repairs, he took pictures of the issue and sent to an associate to see if he could help. I’m just waiting on a response. I definitely recommend Down Under and have already referred them to co — workers.
Shari B.
Place rating: 5 Chandler, AZ
Down Under Pool care is AMAZING! I’ve been through several different pool companies in the valley and they are 10 times better than anyone else I’ve used. Luke and his crew are professional and reliable. Luke the owner handles all repairs and issues himself and is always available. My pool has never looked better.
David H.
Place rating: 5 Chandler, AZ
DOWNUNDERPOOLCARE is the only pool service you will ever need! We went through 3 or 4 companies before finding Down Under Pool Care almost 7 years ago and have never… EVER had a single issue with our pool since finding them. With year-round service, our pool is ALWAYS in pristine condition and ready for use. Honestly, it doesn’t get any better. Anyone can say they clean pools, but DOWNUNDERPOOLCARE delivers 5STAR service on a consistent basis. And not just cleaning, but repairs and other pool-related services. We have recommended them to anyone we know that has a pool and will never use anyone else!