OK, I now switched to a new PCP that is affiliated with Cigna. I have to say it was short lived BUT everything else is really G R E A T. The pharmacy is profession, prompt and answers question without any BS. Really impressive. The lab tech Chris(I HATE blood draws) and I have had my veins rolled so many times I was ready to get a lethal weapon(bat) to hit someone over the head with in self defense that rolled my vein again. Chris was great, he looks like a line backer but I must confess I felt no pain. Let’s hope it stays this way as I still have my hidden bat for self defense. O and by the way, if anyone rolls your vein and tells you it’s your fault because you have old veins hit them with what ever you can grab, it is not your fault if a person drawing blood or giving an injection does not know what they are doing if they do KNOWWHATTHEYAREDOING you will feel NOPAIN(Thank you Erma and Theresa for all the good years but I think I am in good hands). As for the personnel both on the phone and in person are above and beyond helpful and nice(once you get beyond the 800 # the waits are unbelievable). Now let’s hold our breath and hope my new PCP has some good bedside manners. I must say I am changing my tune as to my original opinion.
Rob M.
Place rating: 3 Chandler, AZ
I like this location. Every time I go to this location there are not many people and I don’t have to wait long.
Monica J.
Place rating: 1 Chandler, AZ
Don’t go here unless you have to. If you are on Cigna HMO then I think you have no choice but to go to one of these clinics but if you have the PPO then just find a general practitioner at a nice private practice somewhere. The waiting room is always a total zoo and the place is so big with so many people you just don’t know what you are being exposed to. The office staff range from inept to competant but rude. The doctors that I saw were OK but you get a different one every time so there is no chance of building a rapport. The whole experience really makes you feel dehumanized, like you are being treated as a number not a person. I know some of that is just the state of healthcare in this country but there are far better options out there.