Carl’s Jr.

Not 24 hours on Friday. Sat at their lit up drive thru with no answer. Looking forward to the entire franchise going out of business. It’ll be their own fault.
If you’re closed, shut your lights off. Duh! I shouldn’t have to explain this to you. It’s not rocket science.
Please just go out of business. Thank you

Late after a night out, decided to get food from here. Had a coupon for a mile high bacon cheeseburger, which they don’t have on their menu anymore, um, just got this coupon a week ago. They gave me the new menu item that replaced it, asked for extra crispy bacon. Got home and guess what, almost raw bacon, a burger on a pretzel bun, um, not what I wanted, you would think a change in bun would warrant telling me that. Also ordered onion rings, never again, all batter and undercooked, threw them away. Criss cut fries were subpar, but the chicken tenders my husband got were delicious. $ 20 to only eat $ 5 of the meal, I feel like Carl’s Jr owes me money, you do realize you’re competing with other fast food companies, oh maybe that’s why you will never be on the top. Never eating here again and will share that decision with every one I know. Coupon or not, it’s not worth it.

This Carls Jr is the worst after 8pm. I mean you’re guys are open until 1:30 am. I didn’t get any service at the drive thru at like 12:30am. Staff is not the friendliest. I know it’s just fast food but that just ridiculous. It happened more than once!

Went there late at 12:45PM but they were closed. It’s supposed to close at 1:15PM. If they don’t answer the phone, don’t bother showing up here.

Just had the best charbroiled chicken sandwich! I’ve never had bad service here even when I come late. Keep up the good work! And keep the good food coming!

Food came out fast and hot. Was greeted when we walked in. Its hard for me to give 5 stars on fast food. If they get 5 stars I mean they would have to be opening the door for me, filling up my drink, and hook it up on the food haha
But thos place was clean and up to standards this visit

I’m not sure what happened to this place, but over the last 6 months it has taken several steps in the wrong direction. The quality of the food is the only reason this is a two start review, and not a one star. The service is getting slower every visit, and the pricing fluctuations are ridiculous. The once $.99 breakfast biscuits are now $ 2.99. Two hundred percent increase in less than 6 months!

Today I actually got really crappy service. I know what good service is from Carl’s Jr and we have been coming to this one for the past 2 plus years. And my brother used to work here over 2 decades ago when we were in college.
Oh, I wrote that before. Oops.
Today, Guadalupe (I think that’s her name) served us at the drive through. She is fairly new that I can tell of the past couple weeks. She never smiles and is always curt. Today, upon buying 3 large drinks (and I wasn’t happy that the prices went up on this, too to $ 1), I handed her my debit card and my daughter’s school ID. She said she cannot accept the school ID and that I will not be getting a 10% on the drinks. She said they are already discounted. I said they raised the prices like about a week ago.
She told me the drinks are normally $ 2.50. I don’t think they’ve been that price in ever, not even in Vegas are they this much. She said we were already getting a discount and they don’t do discounts on their $ 1 menu. I said, well, the sign right there said, they always give 10% to students (with IDs), veterans, military, senior citizens. Then, she went on to say, it’s only for the veterans and military that they will give 10% off.
Anyway, she refused and it’s not even that I need or even care about the stupid 30 cents, but the principle. I told her yesterday I got the 10% off, but she didn’t address that. How they she say they only give 10% off to military when the sign there clearly says to whom. And, the sign does not have an asterisk stating that the 10% is for certain items only.
We frequently other Carl Jr’s around the valley and have always gotten the 10% off our drinks or whatever we are buying. Anyway, I’m really ticked and called another Carl’s that is closer to our house that we go to. They said they always give the 10% if you show your ID for those groups no matter what you buy.
I will be calling this Carl’s Jr and complaining about her and see if this is true, that they will not honor the 10%. If they don’t, then they will completely lose all our business. Guadalupe also said all the other fast food restaurants charge $ 2.50 also. Well, that’s absolutely not true — I checked the large drinks with Burger King, Chipotle’s, Dairy Queen, Subway, McDonald’s, Jack in the Box, KFC, Wendy’s, Whataburger, Arby’s, Sonic, Rally’s, In & Out, Panda Express and NONE of these places charge $ 2.50 for their large drink. I think one of the places even offered a 1.5 liter for maybe $ 2.29 or something like that.
Anyway, I will be voicing my complaint to this Carl’s for her rudeness, for stating things that she just made up, for being very non customer service oriented. My husband said I should have refused the drinks and I should have, but I was in a rush.

It drives me nuts how dirty this place is. Hardly anyone in the restaurant yet every table is dirty and sticky. I prefer to drive through. The teriyaki burger on fresh made bun is delicious. I love that they have fresh brewed iced tea and the largest size (bigger than McDonalds) is only 79 cents. Kids like that they have strawberry fanta soda. Play area. Try a chocolate chip cookie.

Yum. Best tasting fast food in AZ is at Carl’s Jr.
I always received good service at this location and it’s usually faster than any other Carl’s Jr.

GREAT FOR KIDS! The indoor play area is HUGE! My kids love going here, and the menu is amazing for a fast food joint. I love this place!

Clean. Good service. Good carls experience.