America’s Best Contacts & Eyeglasses

Wish I could give them half a star. Terrible service, never going back to this location.

Totally pleased. I got my exam from my personal doctor and took it here for progressive lens glasses. I have had «readers» for a couple years but progressive lenses would be new to me. I decided I wanted one pair of clear lenses and one pair of sunglasses. I found a couple frames that I liked and took them to one of the clerks. Isabel was very informative and advised me on what to expect from prescription lenses. She answered all my questions and explained many things I didn’t even know to ask about. She quoted price options and didn’t do the «hard sell» one might expect. She said the glasses would take two weeks — which didn’t make me real happy. Good news — one week later I got the call saying they were ready. When trying them on, they appeared to be an incorrect prescription but the technician talked me through the mechanics of progressive lenses and I realized the glasses were correct — I just needed to learn how to use them properly. Everyone I dealt with was knowledgeable, friendly and prompt. I would not hesitate to use this store again. Thanks ladies.

I really wanted to give this one star, but Dr. Gorman was fantastic.
Everything else from service to follow up was terrible after.
Go there for the script, don’t bother ordering anything from them, you’re better off going to Costco.

Everything from start to finish has been great. Angela and the staff have been warm and accommodating with all my questions (I admit to being a pest). Their prices can’t be beat, as I paid $ 79 to have my lenses (no new frames) replaced when Lens Crafters and a few other stores wanted close to $ 300 for the most basic plastic lens without add-​ons. I will definitely be returning in the future.

Price is reasonable. We went on a Saturday. It was busy and waited a long time. Overall good place.

Three stars for the wonderful doctor, great selection of cute frames, and reasonable prices. As mentioned by others, they are consistently running behind. I am in today with my daughter and she just got in the chair– 30 minutes past her appointment time. We have been going here for at least 4 years and will continue, but I usually leave grouchy. Luckily, Sweet Daddy’s is around the corner so I can go there for a pick-​me-​up!

Dr Jennifer is amazing! Her staff is professional and courteous! I am impressed how well everyone did with my 3 wee ones! I highly recommend anyone to get their glasses here!

After my less than wonderful review I was contacted by their customer service in hours and spoke with their manager the next morning, in which they apologized and informed me that it would never happen again. We worked with Johnny who was very helpful and personable, worth the experience if the corrective action is taken. Errors continued once the glasses arrived from the lab… However Angela, the general manger, was very kind and receptive to the mistakes made and a possible correction. I was assured this entire situation was a fluke and not traditional practice.

Well, good news… they did have my glasses (not sure when they finally arrived). Turns out they had switched a couple of numbers of my cell phone, so ‘couldn’t reach me.’ But after all the times I called in, you’d think they’d have figured this out sooner???
Anyway, picked up my glasses and sunglasses and the prescription seems good on both. I’d go back to ABC, but would double check all of their work to make sure they have all the info correct. The staff is all very young and nice, but not sure they have the very best supervision there.

As good as the high-​priced place we used to go when we had vision insurance. With all the add-​ons the other place got us for, I actually think we spend less at America’s Best, even without insurance.

Got glasses. It was as good as getting glasses could be

SO glad a friend recommended this place! I don’t have vision insurance, and I’ve scoped out a few eye centers for prices on eye exams and contacts (contacts are pretty much the same price wherever you go, but it’s the eye exams that vary. a lot) I purchased the 3 year EyeCare Club… which means… for $ 99, I got a eye exam that day, and free eye exams for the next three years. Tell me where else you can get that screaming deal. The other two places charged anywhere from $ 118-​$ 160 for the eye exam. And that’s just for ONE.
I am so pleased with America’s Best. The doctor was so nice and sweet, and she got me in and out in no time. I would recommend this place to everyone!