McDonald’s

I get tired of getting off work and going through there and then not being in the mood for rude ass people… all i want is my order i say it clear enough… then the person come has to comeback rude its like wow like there doing me a favor an the fact they already take forever and i be in a cab alot. Then get attitude then to top it off they screw my order up… like that was it .i give u the benifit of the doubt what a joke i wait til i get home and pull my food out and its not all there .go to call they want u to bring it back after paying a 20 dollar cab to sit through the drivethru and get attitude from the people on drivethru… im not in the mood and aint paying more money out on a cab cause that late no bus runs… so when u call about next day they want to get serious over a order that cost 6 dollars .so if you ask my opinion customer service sucks ther drive thru is ridicolus and there food may not all be in the bag. or not the way u want it… and they dont care

One word, awful I have been through on a few occasions only to have them screw up my order multiple times. I call the 1 – 800 number, they apologize and then that’s it no contact from the owners or management team to apologize or anything. The managers are rude they are soooo SLOW. The crew does not pay attention to the customers too caught up in their conversations to deliver good service to the customer. NEVER EVER EVER WASTE YOUR TIME OR MONEY AT THIS LOCATION!

Restaurant review:
How can the McDonald’s be so bad in champaign. We came here on a Sunday night excepting «fast food» since we had a couple of coupons for free medium fries and drink with the purchase of a large sandwich. I went ahead and ordered a bacon clubhouse burger with fries and a drink expecting that this may take a few minutes. 20 minutes afterwards they finally call my number. They decided it was a priority to serve all 4 cars in the drive thru before me. I have never had to wait so long for McD. Of course the new bacon clubhouse burger had a new bun and really the same type of meat. This was not worth waiting for 20 minutes. The manager had the audacity to congratulate the staff on a job well done after we were all served. READ MY LIPS, I AM NEVER GOING TO THIS MCDONALD AGAIN. You write a complain about it to McD and you get a nice call from Stacy from the regional branch. Really no fixes. To make matters worse they have a chaulk board saying 40 something days since the last complaint. Are you kidding me, this is one of the worst mcdonalds every.
Pro: None!
Cons: So slow, it should not be called fast food. Unapologetic.
Hidden gem:
Dollar + menu. But this is not worth the pain of visiting this place