Fifth Dimension Collision Repair

Great service; very knowledgeable, friendly, and honest. They took care of everything, and my car looks great after they fixed a large dent. Absolutely recommend for your next repair!

My car got hit while parked, just a few weeks before I had to go back to a daily commute to work. I had to buy it back from the insurance company, and do what I could to make it drivable and safe within the budget I now had available. My mechanic for the last 7 years recommended me to stop by 5^th Dimension; since the moment I arrived I was welcomed and thoroughly walked through my options. Scott himself came out and came up with a tailored estimate that would allow me to have the car ready in a timely manner, but more importantly, he came up with an estimate that would fit the budget I had available. I could go on, and on, but the point is that I got my car back, looking GREAT, working just fine, and satisfied as a customer. Great work, place and people!

This place is huge! You’d hardly know it from the street, but they have multiple buildings, tons of expert employees, and top notch equipment.
I have metallic paint that they matched perfectly –looks like new!
The price was exactly what I figured it would be.
My car was finished right when they said it would be.
Kriston arranged for a rental car and had it waiting out front when I dropped my car off.
Great service!

At first, I was impressed with this place. The waiting room is nice and the staff friendly. My vehicle looked great once I picked it up. However, I took it for a ride and noticed a lot of wind noise. They gave me a courtesy car and told me they needed to apply some weather stripping. If I could stop there, I would. I picked the car up the next day and drove home. I noticed a rattling in the door. A mechanic forgot to connect the door lock in the door, so another return was required. The issue was fixed… for about three months. The noise came back, but when I called to see if it could be fixed, I was told too much time had passed for them to fix it for free. Great customer service up front, 10 yards from par on quality repair, and pretty shy of acceptable when it came to standing behind their work.

Did body work on my ’11 Subaru outback and was thoroughly impressed. They managed expectations well when new damage and more time for repairs became needed. Worked well with insurance. The quality of work was beyond reproach.

I believe the owners do a very good job with the business. And I believe they spend most of their time in the shop and not managing the customer service side of the business. For quality of work I would give them five stars and for customer service I would give them one star. I found my interactions with their office staff very unprofessional and very unpleasant. And today I was called by a third-​party company that they gave my contact information to. I don’t think they should be passing out customer information without the customers consent.

By far, this is the best business in town to bring your vehicle. My wife and I consider our cars part of the family and finding a shop that can be trusted and performs quality work is exceedingly difficult. We would never take our car anywhere else, as they are honest and they treat your car as if it was their own. Our Acura looks absolutely amazing.
Thank you for taking such good care of our car!

I feel this is the best collision repair center in town. They are honest, and I like how they have the computer right in front of you, to show you the parts that need to be replaced when they pull up the model of your vehicle. They work with all insurance companies. I am really picky about my Ford Ranger Truck, and I feel they do a great job. I like dealing with one of the owners Ingrid. The only reason why I am not giving 5 stars is because when my vehicle was done after being without it for 5 days, one of the receptionists that works up front did not call me, to tell me it was ready or leave me a message and I could have picked it up a little sooner in the day.

Service was good. They did everything to make sure the repairs were quick as possible and did everything to make it easy.