Innovative Smiles

My child now has to have the work re done at another dentist because the work done at this place was half assed. Beyond pissed.

I went in to fill a small hole where a filling fell out and to get my teeth cleaned. She basically made it sound like another tooth was in jeopardy of getting food stuck in there and would lead to cavities. So I redid that silver filling to the white kind, and ended up costing a perfectly fine tooth. It has been half a year, and it is still extremely sensitive to cold and hot food/​drinks. I went back a couple times to ask what was wrong with it, and she kept telling me that it will heal. I went to another dentist who took an x-​ray, and he told me that she wasn’t supposed to have filled it all the way to the bone, which is also the cause of my gum being irritated. Thanks… now to get rid of that pain, I will need a root canal. She is just trying to make unecessary money from patients.

I dread the dentist, but this dental office definitely made my wisdom tooth removal process so comforting. The staff is very nice and welcoming. Dr Jesmine is so nice, calming and understands all your needs. Dr Thomas the surgeon walked me through the removal process, I’m not in pain like I thought I would be in. Claudio at the front desk was also very helpful, attentive, and answered all my questions and concerns. I definitely recommend this dental office to anyone.

I am writing this review on behalf of someone else who went to this place a while back.
First off, she had a very pleasant experience. Staff was polite, doctor made her feel more than comfortable and she loved the fact that she was able to be seen that same day for an emergency procedure.
Ok, so this is what happened– This patient had cracked her tooth earlier that morning and wanted to fix it right away. Thankfully, Innovative Smiles was able to take her that afternoon. She was told that a root canal was needed on that cracked tooth before a crown could be put in place. The patient didn’t mind that at all. The procedure went very well, no complications and she left happy and paid almost $ 600. The patient had scheduled her next appt for the crown and was told it would cost $ 1700. Now, I’m not sure if that’s expensive because they do emergency procedures or they just over charge their patients. Either way, to me, that’s a lot of money.
So fast forward to now, the patient was referred to another dentist by one of their patients and she decided to give them a try. After consultation at the new dentist, the patient found out that not only was she overcharged for the procedure, but the root canal that was performed was not even on the same tooth that cracked. (Not to mention, at Innovative, she made it clear that her main concern was ONLY the cracked tooth. Everything else could be fixed later)
The new dentist performed a root canal on the CORRECT tooth and charged only $ 290 (compared to $ 600.) The crown will only cost $ 600 (compared to $ 1700.)
Like I said earlier, the patient had a very pleasant experience at Innovative Smiles. However, she was deceived into thinking she was in great hands and getting a great deal. So unless you are OK with spending excess amounts of money (even when there are less expensive places that do the same quality of work) then, I recommend you do a little more research on these dentists.
2 stars for a nice experience, but 2 stars for deceit.

First off I have terrible dental anxiety. The Dr and staff were so kind and understanding. They really took the time to make me feel comfortable and explain things to me in a way I’ve never experienced from a dentist before. Dr. Boghawala was the kindest dentist I’ve ever been to and she did my filling super fast and completely painless. I highly recommend this office!

It was the Friday afternoon before Easter and my son had an infected wisdom tooth that HAD to be removed that day due to the extreme pain it was causing. Our regular dentist was very ill and thank goodness we found Dr Boghawala! The front office administrator (I am sorry I do not recall her name) answered the phone and was so warm and competent; assuring us she would speak to the dentist, Dr Jesmine Boghawala and call us back right away. In less than ten minutes we received a call back telling us to come right in. Dr. Boghawala was so kind and reassuring to my son whom was quite anxious. The tooth was successfully removed. He went back for the follow-​up appt and all was well! Our regular dentist has since passed away and I believe we have found our new dentist!
The office is very clean and modern. We found both the office staff and Dr Boghawala to be friendly and compassionate and recommend this practice highly!