Tony’s Appliances

What can I say… When I first arrived to there shop it looked a bit disorganized but I was on a budget and they had everything I needed at a resin able price… it’s been 4 years since I’ve purchased my washer /​dryer and fridge and they are still running great… At first your impression of the place makes you question there business but Ivette and her staff made me feel welcomed and taken care of not like those other places where there just looking to make a sale or get commission… Great job on your inventory and thanks for the great costumer service. If your looking to get your money’s worth this is the spot.

No you again are right $ 40 is NOT a rip off, however seeing as I paid you and you did a «fix» that I was unhappy with from the gate, and is still having the same problem 4 months later it’s a rip off!

After taking our dryer there for a diagnosis we learned that the motor went out. They quoted us a price of $ 80 for a used motor and would provide a 30 day warranty. My husband wanted to know what the difference would be in cost to just get a brand new motor installed and we were quoted it would be $ 15 more however we would not get any warranty. As this sounded strange we asked why wouldn’t they warranty a new motor being installed and you would give a 30 day for a used motor. The gal we had been working with couldn’t answer this question with certainty and just said «well it’s new, so you won’t need one.» After we insisted that she speak with the owner to at least give some sort of warranty on installation or against a defective motor she never called us back. My dryer stood there for 3 weeks! We did play a little bit of phone tag but nothing that made up for the dryer needing to be there for 3 weeks. We finally just picked up our dryer because we knew we weren’t getting anywhere. My husband went to an appliance dealer to buy a new motor himself where it cost us $ 150 for a brand new motor. When we asked why so much in the cost difference as we were just quoted $ 80 from Tony’s Appliance to install a new one the guy at the shop said there’s no way a brand new motor would cost $ 95 for the dryer we had. Most likely they were going to put in a used motor for that price. In the course of the three weeks we continued to call Tony’s and we got a few different people on the line and couldn’t get the same gal on the phone. (She was somehow in charge) Someone finally said «she was on vacation.» My thoughts are this; If you’re going to run a business please be honest and upfront. Too bad for the other people who answered our calls and didn’t know what to tell us, I’m sure they were just saying whatever they were told. I do NOT recommend anyone bringing their appliance to be fixed here because I feel like I was going to be deceived and not really get a new motor for my dryer. I had read previous comments about them not honoring their warranties and I guess it just saved me more headaches down the road. Lesson learned about Tony’s. On a good note, my husband was able to install a new motor and our dryer is up and running! (He had never done this type of repair before but he is a pretty good handyman. He just asked lots of questions to the auto parts dealer where he bought the motor from and we are back in the game!)

This is my first review on Unilocal in over a year. I just reset my password since I forgot it, but when I was here, I figure I comment on Tony’s Appliances and my wonderful experience with them.
I moved recently to a new duplex where it didn’t provide a refrigerator and has washer and dryer hookups. I was looking at all appliance stores, even went to a similar used appliance warehouse type and they weren’t able to find me a black refrigerator to fit the style of appliance in my kitchen. Then I went to Craigslist, for used fridges, and kept going from page to page for a black refrigerator until I came up with one from Tony’s Appliances. Apparently they have a Facebook account, I no longer do, but they have pics posted on that site. Worth checking out on bargains:
They have every used appliance from Refrigerators to washer/​dryers and electric and gas stoves.
So I found the refrigerator I wanted, but was a 21 cubic foot sized fridge. I call the shop to see if it was available (It was posted on craigslist a couple hours earlier), which it was, but had to see the dimensions to make sure the fridge can fit in the corner between my counter space and wall adjacent to the hall. When I arrived, I was welcomed by Ivette and she ensured me based on my dimensions it would fit. She was absolutely correct. Fits like a glove.
I needed a fridge asap as I just moved in and over a week was getting tired of eating out. So the delivery was the next day, on Saturday. Perfect.
I was looking for a washer and dryer, and Ivette did have a pair of Kenmore washer and dryer, but I held out since I’m on a budget and was waiting for my tax returns.
The next day my fridge did show up on the scheduled time of 11 – 4 (Arrived about 3:00 pm. I was antsy!) It scared me a bit, but when the delivery guys came, the fridge was leaking. but it must have been due to condensation with the fridge driving all around town in tow. After draining the water and suggested by the delivery guys to wait an hour then power on, the fridge since then hasn’t been any electrical or leakage problems whatsoever. I was happy with the purchase!
about a week later, I got my tax returns and called Ivette back again, but the washer and dryer was already sold, but she promised that even though it was mixed brand, Kenmore washer, and whirlpool dryer was offered the same price as the original. Both machines work great as well!
I was more than happy with my purchases. It’s been over a couple weeks since my purchase, and I do have a couple more months left of the 90 day warranty.
I mention this cause I’m sure I bought reliable appliances and I will update my review after the 90 day warranty is completed.
Highly recommend this place and they are friendly and very cooperative with their customers.

Yvette,
To respond to your comment on my review of your business. First of all between the two refrigerators we bought from you, neither worked for 30 days straight. We had to keep calling you to come and fix them. They never worked correctly. Yes it was past the 90 days, but you should have given our money back for all the trouble we went through. The fridge damaged our living room and kitchen from all the water damage from the leaking fridge. As I said before, it will be hard to ever trust anyone again on used merchandise.