Called AAA for a flat tire and King’s came out to help. They arrived quickly(½ hour before AAA said they would) and towed the car back to the shop because I don’t have a spare. Tire was fixed and I was on my way in minutes. The tow truck driver was great and the price was more than fair.
Amanda S.
Place rating: 5 Albion, RI
Thank you to King’s Towing for their amazing service — the tow driver went above & beyond the call of duty. He not only helped me to pack up my things, but carried everything for me as well. Highly recommended!
John J.
Place rating: 1 Commonwealth, MA
I can only only comment on their towing. I used them to transport my suv about 5 miles. I will say that their driver was polite but their flatbed is old and was all over the place. They ended ripping my gear shaft and it cost me a few bucks to repair. I still see that flat bed on Newport Ave, it should be retired.
Nicole W.
Place rating: 1 Cumberland, RI
I was hit by another vehicle head-on in June, and this is the tow company that was dispatched to tow my car, as it was totaled. When i went down there a few days later to collect my belongings out of my car, i was escorted out to the storage area to gather my things and was told that i was not allowed to take my license plates at that time. That made me nervous, so i questioned why this was the case, and i was told that it was their policy, and general practice for them to keep the plates until the insurance company comes to collect the car, and they would call me soon to pick them up. I made a comment about how i hoped my plates wouldnt be lost and was told«we do this every day and we havent lost any yet». 3 weeks and 2 phone calls later, no one could find my plates. I drove down there and told them i wanted my plates, and after looking in multiple bins where they throw everyones plates together, they could not find my plates, and i was told that they didnt know what happened to them, and that i should call whoever towed the car from the lot for my plates, because they were probably still on the car. They couldnt tell me who they released the car to, or why they released the car with the plates on it, when they had insisted i leave my plates behind as per their procedure. The guy working there shrugged his shoulders at me, and basically told me it wasnt his problem because he wasnt there when the car was released. All in all, this place is a hole in the wall joke of a tow company and i cannot believe they are contracted with AAA. If your car gets towed here: dont let them keep your plates!!!
Kristopher G.
Place rating: 5 Pawtucket, RI
This place is about as good as an auto repair shop gets. My AC died and I had it fixed by them. I expected a big bill. It was only $ 107 dollars to replace A/C resistor and replace a burned wire. Last year my wife’s car needed her resistor replaced according to Pep Boys. They charged almost $ 300 and the problem was not fixed! I had Kings do other things on occasion because my car is older and worth a few hundred here and there because it beats the hell out of a car payment and higher insurance. I tell my friends there is no need to tell them I sent you because they treat everyone well, very fairly. I had 4 tires replaced last fall. 4 tires(Yes I made sure they were same grades I was comparing) and Kings was cheaper that time too. I didn’t expect that as surely that don’t have the sales volume as Pep Boys. Kings recently bought out the person that fixed my car in the past. M & M Service(Kings now has a location on Japonica St as well as Dexter St. And customer service has not missed a beat since when it was a little shop owned by Milton. Milton is still around at times and Kings maintained his level of quality and service and fair pricing. Also if you live in a reasonable distance don’t be scared to ask them for a ride home and them to call you when done. They will if you need them to.