Homegoods

I gave 2 stars for the following reasons:
2÷8÷16 I have never encountered a woman as rude as this one was at the HomeGoods location by Park Meadows Mall. I heard the announcement that they were closing in 5 minutes and to make my final selections. Within a minute of the announcement, Maura came down the aisle to tell me and another woman that the store was closed. I told her she was rude and I said I wasn’t interested in purchasing anything right now because I wanted to see if something was still there and that I was leaving the store. Maura then said no I’m just trying to help you make a purchase if you need it. I said you’re being incredibly rude. Maura couldn’t have been more rude other than if she had come down the aisle with a baseball bat threatening the remaining two customers in the store. If you need these type of people to work in your store then be prepared for people to walk away pissed off like I did. The other woman commented on Maura’s harsh and clipped commentary as well.
I had stopped in to check to see if a few items that I wanted in particular for a client we’re still available and snap a few pictures to show them. Because of how rude Maura is I am NOT making my purchases at this HomeGoods store. That is –2 $ 50 lamps a $ 300 rug and a $ 129 wine rack. Maura’s rude behavior lost $ 500 in sales for this store. I am fairly certain that her hourly pay for the extra 5 minutes that she spent being rude to the only two remaining customers — who were making their way out while she argued about how she was just trying to help — was considerably smaller than the purchases i intended to make. If Maura’s brash & obnoxious tone of voice wasn’t enough, she stood in the aisle with her hands clasped & eyes glaring. She should not be in retail or any other customer service position if she can’t be polite to people. I am a professional person and she has to be the most unprofessional retail clerk ever encountered in a store like this.
3÷3÷16 Maura is still being rude as I saw her as I entered the store. She walked right past me as I entered the store and didn’t even greet me or the customer that had walked in just prior to me. She was also rude to the one cashier that was working the register and chastised her about the announcement to call the manager up. The young girl had to take time to explain to Maura that she called him to help load a small piece of furniture. Overtly rude before and now a month later the same snarky & condescending comments to the young cashier resulted in the interruption of the sale being made by another customer and delaying the manager addressing my request for help because he had to wait for the dialogue to stop to find out why the cashier needed him. If I had not already made my purchase, I can say that I was ready to flee the store to escape her unpleasant demeanor. Obviously she needs an attitude adjustment. Tonight was a $ 259 sale that I made but just get awful behavior sours the experience.
At least the other sales staff was helpful as well as the manager thus the 2 stars.

This is the new home goods store that is located by REI, Ross, and world market right across from uncorked kitchen ! By toys r us ! It’s a huge home goods with lots of amazing things !! From furniture to rugs and wall art. Love the baking and cooking items too. So much selection for all different taste and reasonably priced !