Lee’s Appliance and Home Repair

I have called Mr. Lee to my house for 3 problems. Oh my goodness. If you are concerned as you don’t have the first clue about what a stranger is going to need to do once they get to your home, believe me I was very nervous at the thought.
The first thing I noticed was how comfortable I felt as he entered my home. Then quicker than a flash, Doyle is examining your appliance with care. As soon as he has a diagnosis, he will tell you your options. Did I say options? From a repair person? YES!!! He will let you know if, in his opinion, it is worth the cost of having it fixed or if it isn’t. He tells you the cost of the parts and how much for labor and if you want him to go further, he is reasonable, explains everything and is even quickly finished. We did have to wait for parts once but they arrived either that day or in a couple of days This is a trustworthy man and that is the most important thing, in my book, when it comes to allowing someone to come into your home and take your money. TeeHee.

2 Stars = Meh. I’ve experienced better. Doyle is a nice enough guy but it took over a month to get a timer knob replaced on a washer. He apparently did not order the part correctly and said «the order canceled itself after 30 days»… More excuses were «my clipboard fell down a storm drain»… He finally finished the job but almost $ 200 and over a month later, he never offered any kind of discount or much of an apology. I had to keep tabs on the status and contact him many times just to see what was going on, he was not doing a good job keeping me updated. I won’t recommend this repair company.

Punctual & Honest
I called and left a message. He returned my call and scheduled a next day appt.
He called when he was on his way as scheduled. When he arrived, he explained to me and my teen son the problem and fixed the washer within 10 min. Also, he verified by running a cycle.

I called Lee because of all the great Unilocal reviews and I wasn’t disappointed. My dryer was smelling like it was going to catch on fire and I didn’t want to use it. He came out to look at it, cleaned out the vent which wasn’t all that dirty gave it a once over and said that it could have been lint in there but that it was clear now and the dryer didn’t ‘need’ anything so he wasn’t going to go poking around looking for something to charge me for.
While he was there, I had him look at my fridge, which I think runs really loudly and the ice maker doesn’t dispense ice any more. He gave that a good once over and said it was working fine. His recommendation was to leave the ice maker alone because of the expense. I totally agreed with the ice maker recommendation.
All in all, he didn’t do much but when he left, I felt better about using the appliances and he charged a very small reasonable service call.
I’ve since recommended him to a couple of my friends and they loved him too. I see others have given him 1 star for not answering his phone. That’s unfair considering he’s in high demand. He’s a one man show… he doesn’t have employees so he is realllllly busy. If you’re lucky enough to get him. Thank your lucky stars. If you can wait, let him know when you call and tell him you’re willing to wait for the best, then just follow up with him… but don’t give the guy 1 star because he was busy giving other people 5 star service. :)

Doyle was just at my house and repaired my dryer and washer. He was here 5 minutes early and had every part on his truck. He had done a repair at our son’s house on their dishwasher and they were very pleased. I would highly recommend him to everyone!

Doyle was awesome!!! Highly recommend this guy for your appliance repair. Straight shooter, reliable and affordable. No fuss. Get it done. A+++++

After reading all the reviews and being ignored by Samsung, I called Mr. Lee about repair on my piece of junk refrigerator. He answered the phone promptly and was extremely helpful and kind. He confirmed what I already suspected, that the fridge is not worth repairing, and he directed to me the type of new appliance I should be looking for. He even offered to help me install an ice maker if my new fridge doesn’t have one. I hope to not need any repairs for awhile but if I do, I’m calling Mr. Lee!

Doyle was fantastic! I haven’t really had to call a repair man since moving to Leander… so, of course, I didn’t have a go-​to-​guy. Our refrigerator went out for the second time last night. I was in Iowa and my roommate was here the first time it happened. A friend’s hubby came to the rescue then and got it back up and running. But, I didn’t want to bug him again. So, called Doyle this morning at he was at my house within an hour of my call. Very friendly guy. Totally cool with my talkative (barking) dogs and honest about the issue. And most of all, totally reasonable in his rate. I’d definitely recommend him. I saved him in my phone!

Doyle came by to diagnose our Frigidaire ice maker today. It was «sticking» in the crushed ice mode and also spontaneously running (pushing ice) when the lever was not being pressed. I’m not sure what he did with the ribbon cable and the levers but it now works fine. While waiting for the ice maker to push ice on it’s own again, Doyle gave me some great advice on our Bosch dishwasher. Thank you, Doyle! I will be calling Doyle again the next time we have appliance issues. I highly recommend him if you experience appliance issues.

STAY AWAY!
The water dispenser in my refrigerator had stopped working and so had called Lee’s appliance. Doyle promptly responded my call and came in the next day to replace a valve that he said had stopped working. The dispenser then seemed to work without any problems. But just after two days, the water dispenser stopped working and I have not been able to reach them since then. I had called them 3 times and left 2 voice messages but have not received any call back yet. They charged me $ 120 to fix the fridge but now I am stuck with the same repaired water dispenser and will probably have to spend some more $$$ to get it fixed.
Not sure how this company has a 5 star review. If you are thinking of using Lee’s appliance for repairing your home appliance, I have two words for you — «STAY AWAY».

He was able to come to our house on our schedule and he quickly and methodically diagnosed the problem with our appliance. He ruled out the higher-​cost repair that had been recommended by the appliance’s repair hotline and got the problem fixed quickly. Now we are able to use the oven again, and happy wife = happy life!
Friendly, helpful, and was nice enough to play with our dog as well.
Thanks!

Called Lee’s back in the middle of July about repairing the ice maker in my fridge. The voicemail said he was on vacation, so I left a message asking for a returned call when they returned the next week. They never called me. I called about two weeks later and was told that when their voicemail box fills up, it deletes messages. The
repairman asked me to text him my address and said he’d come out the next day. Again, several days went by with no contact. I called again and he said his phone had «died» and he lost all of his information. Finally, he made an appointment to come out. He was prompt and diagnosed the problem and said I would have to replace the whole ice maker. I told him I’d need to think about it, and he left without charging a service fee, which was nice. However, I decided to go ahead with the replacement and called him to tell him to order it within an hour of him leaving. He said he would get it ordered and call me back. That was two weeks ago, and as you may have guessed, I’ve never heard from him again. He may do great work, but I just don’t have the time to keep tracking him down and begging him to take my money.

I like Doyle. He’s plain spoken, affable, and genuinely likes helping people. Yesterday he did me a solid by swinging by the same day I called to drop off a part, and the part was reasonably priced.
In the past, he’s fixed a couple appliances for us, and let us know his opinion on certain brands, which we’ll certainly consider when it’s time to buy new ones.
Highly recommended for anyone in Cedar Park.

Sorry to say this but I am being truthful. I called Monday, June 9. No answer and no way to leave a message. It was about 8 minutes before 5:00 p.m. Ok, I figured he didn’t want to answer because it was so close to 5. I called the next morning around 8:30 a.m. and left a message. Waited all day, nothing. I called again at 4:30 p.m. and left another message. Still nothing. Maybe he is on vacation? I need someone to repair my refrigerator so I call someone else and they answered. My refrigerator has been repaired. «Have a Blessed Day.»

I called Doyle about an oven I had attempted to repair, but botched the job badly. He came to my home within 30 minutes and not only fixed the original issue, but also the damage I had done earlier. On top of that, he is a great guy to talk to.
Lesson learned. Next time I am tempted to fix something myself, I’m just going to call Doyle.

Called Lee this morning to repair a stove at our rental property. He was on a job fixing a dishwasher. Headed over afterwards. Called us and asked us if the price was ok. He went and got the part and is installing it now.
Lee’s number is locked in my cell and he is my go to guy for any appliance repair for my rental property from here on out!

When Frys recommended Apache A1 to install my new dishwasher, I came here and saw they had 1.5 stars. When I looked at other appliance installers, it was immediately a no-​brainer; Lee’s Appliance had nearly 5 stars from 23 customers compared to the 1.5 stars that Apache A1 and ABA had. Plus, Apache A1 and ABA wanted $ 150 to install a Whirlpool dishwasher!
Doyle came out this morning (next day after I called him). He was prompt, courteous, polite and professional. In less than 30 minutes, my new Whirlpool machine was installed at a price lower than he quoted me over the phone! Of course I gave him the difference as my way of saying thanks!
I enthusiastically endorse Doyle and his service. He provided me with some very valuable information and gave me advice that I should have thought of myself; if I am considering an appliance purchase, ask an appliance installer which machines they recommend.
Doyle told me that if I had wanted an LG, Bosch or Samsung machine installed, he would have declined. His name is in my book as the ONLY appliance person I hope I’ll ever need. He is a breath of fresh, HONEST air and a professional in every respect.
Thank you Doyle!

Doyle was quick, honest, and courteous. I don’t see why we’d ever use someone else!
He just came out to assess our broken Amana fridge. He suspected the compressor was bad. Instead of pushing us to replace the compressor ($ 600 repair for a 15 year old fridge), he tried a quick fix that he said sometimes works, but may only last temporarily.
It didn’t work, and he just recommended we junk it and not spend the cash to fix an appliance that old.
Call them today!

I found Lee on Unilocal,and I am thrilled to give him another 5-​star review.
Lee was honest, hard working, and fast. He diagnosed my front-​loading dryer as having a bad motor. He gave me a fair price and fixed it the day the motor arrived. It was definitely cheaper than buying a new one! And the dryer has been working since the repair was performed (about 6 months ago).
Lee’s Appliance is now my go-​to business for appliance repair.

Our fridge-​freezer started thawing the other day and we didn’t know anything about how to fix them. Found Lee’s Appliance and Home Repair on Unilocal through Google and Doyle was as good as his 5-​star review. It took him about a day to get to us; he was booked. But he arrived earlier than he said he would, inspected the fridge and told me that it was one of two issues and both wouldn’t be worth fixing due to the age of our appliance. He explained what he had found, why he didn’t recommend fixing them, and gave me tips on where to look for a new appliance.
Definitely will call him again.