Floor N Design Cedar Park: Laminate, Tile, Carpet, Wood Flooring

I used Floon N Design to replace ruined carpet in a rental house they’d carpeted a year ago. They used their old info and came right out and installed it for a reasonable price. No muss. No fuss. No re-​measuring needed. One quick trip to approve the job and pay the guys. Looks great!

Their sales guy Tariq was good and did his best. Their staff was rude and their after sales support is horrible. I would stay away from this place

Go somewhere else!
I had Tarig come and give me a quote as said earlier prices are lowest around.
Project for 20×20 porcelain tiles was $ 4000
I had to contact floor n design to confirm my installation day and time, they never called.
So from the very beginning customer service was poor.
Less than 6 months post installation I noticed a crack down the middle a tile.
I contacted Tarig and he set up for the installer to come and fix it.
This is when the trouble started, the installer never showed! A day wasted, took off of work for no reason!
I rescheduled and second time around Installer showed up and fixed tile.
A month later I had about 5 loose, shaking tiles!
How does this happen?! It’s less than a year.
Keep in mind I have tiles in my kitchen which have been there for more 6 years and are still perfect.
I set up another appointment with the installer and guess what… no show! Again!
Is this legit how does a company do business like this?!
Another day wasted!!!
Took off of from work for no reason.
I calls Tarig and he said «installer is sick.»
Was someone supposed to call me???
I had to call floor n design to know this, im I supposed to be the customer?
Finally had tiles fixed which was a sloppy job.
Tiles were not lined up properly and sunken in.
I contacted Tarig for some boxes of spare tiles to keep handy just in case I have to replace down the road.
He said «should be 3 business days.»
It’s been 3 weeks and no tiles!!!
I called him two times and he said «there busy with the holiday season» what does that mean?! He took my number and said he will call me back.
I’m still waiting!
I ve never known of a business to operate like this.
Instead of being treated like a customer I feel used and mistreated.
After getting my money they left me high and dry.
Flooring companies in the round rock /​cedar park/​Austin area are a dime a dozen.
I will not spend another cent with floor n design
My word of advice is go elsewhere.

Went on a weekend, saw the posted hrs, they were closed, but I was called back to coem in since they were still there and was helped in trying to find a tile that matched a builder’s from 12 years ago. Found a close enough match, quoted a price, paid ½. Was called when promised and scheduled an install date. Installer was very pleasant, in/​out, did his thing, took his hr break, and back to complete the job. My carpet being replaced with tile in my closet came out very nice/​neet, he cleaned up after himslef and didnt even touch the water I sat out for him. Floor looks great!

This has been the worse experience since we started remodeling our house. Home Depot has you pay for all materials and all labor before they start. We tore our home apart to make things a bit easier for installers. When installers arrived they said they had to check to see if floor is level {don’t you think that should have been done before delivering all materials and turning my house upside down} It will be 3 weeks tomorrow and I finally spoke with Flooring Manager and he never offered anything or anyway to resolve. He is suppose to pick up materials tomorrow and refund us for all materials and labor required to be paid in advance. Three weeks wasted

When it comes to your home, happiness is PARAMOUNT! First and foremost, These guys pay attention to detail!!! and with me being in the Tattoo Industry, I have a super high expectation when it comes to detail! For my house, my wife and I went with a handscraped Royal Acacia Wood for the kitchen and entry-​way, which was done BEAUTIFULLY by the way!.. For the living room, hallway, and bedrooms we chose a Frieze carpet along with an 8lb memory foam padding that had a built-​in Spillguard-​barrier with it. They also were able to do Freshly white painted 4 inch baseboards for the whole house. For both bathrooms and laundry room, we went with a high quality commercial grade, 10×20 rectangular tile, which looks amazing when done brick-​style, staggered. The choosing of these items were a true testament of the service i received. Tarig (the Sales Manager) was able to give me much guidance and direction throughout the whole process. He assured me that the job would be nice and clean, and it was Exactly THAT! I might also note that he stopped by my house three times in a 6 day period to make sure that all the work was done to his and my expectation!.. These guys stand true to their work, and i would HIGHLY recommend anyone who is wanting floors done in their home. I am ETERNALLY grateful that they were able to provide their services in my home. thank you guys! –Andy

They installed some hand-​scraped Hickory engineered floors in my office. Gave me a very good deal on some discontinued product — very competitive pricing. And, he had a good selection in his showroom. They installed as well, and it was a completely turn-​key job. The crew pulled up carpet, prepped the floor, and did the install in around four hours. I’ve been very pleased with the floor, and would go back there for other flooring needs.