Horrible customer service… Asked the manager if they had a sweatshirt in a certain size and she had a horrible attitude about it. Then I had asked another girl a question and she told me to «hold up» and literally gave me the finger to be quiet while she took a phone call… Will not be going to this store ever again. Does NOT represent Victoria’s Secret in a good way at all… I only wish I would’ve gotten the females names that«helped» me!
Teri J.
Place rating: 1 Eastside, Fort Worth, TX
I went to the store a while ago. And the manager allowed other customers to purchase the eight for 27.50. However she wouldn’t allow me. I perceived that to be racially motivated however I didn’t want to pull that card she was black they were white and I am mixed. I found it odd. The sales clerk on the floor told me she would ask if I could make the purchase that night since i would be at work the following day. I told her that she didn’t have to ask because if the manager said no I would be upset after hearing the manager myself let others buy that night. Being that I live in Cedar Hill and shop at this Victoria’s Secret quite often I was offended.
Niya R.
Place rating: 4 Houston, TX
Enjoyed my visit here. Ashley helped me out with my fitting and informed me about the angel card(as if I need anymore credit cards) but I ended up getting it. I mean come on, my limit was small and undergarments are a must for someone who gets bigger ever few months ;) the only con was that I felt like I was pressured into getting matching underwear and the only reason I was approached in the bra section was because the door alarm went off…
Pete B.
Place rating: 1 Dallas, TX
I agree with the other poster. This location has a very poor selection. Almost every item in the store was either extra small or small. There were virtually no items in sizes medium or large. At least a manager and a sales clerk did offer assistance, but what assistance can they really provide if they have nothing in your size? This store is great if you’re anorexic.
Charlotte W.
Place rating: 1 DeSoto, TX
I do not like this store. It is to small of a store and the inventory is not good. The customer service is sub par. I will not return here.