Marble Slab Creamery

Walked in to have some ice cream and only two people in line. Not even a greeting from the guy working. Got tired of standing in line for any acknowledgment so ended up sitting down for 20 min until the guy working finished making two cones. I usually have had a good experience at places like this at other cities but really disappointed with the customer service when the place was obviously not busy. It might have just been an off day. The ice cream is good but I would work on taking care of the customers. I will try it again in the future to see if maybe it was just a bad day.

This is a small establishment with 4 tables and about 13 seats. Tables aren’t always clean.
They usually have a staff of 2 high schoolers who don’t have the greatest social skills. They’ll take your order and mix in your oreos or sprinkles but don’t expect tip top service. Expect tasty ice cream. If you want great service go next door to bath and body works. Those ladies are so helpful and attentive!
Sorry got side tracked. The ice cream is pretty good if you don’t want something from the grocery store. They also male ice cream cakes but I can’t say if those are good. I’ve never ordered one.
This place is worth a visit.

Your standard store in this chain.
The Good: everything you’d come to expect from a standard marble slab. They got new concoctions rolling out regularly. Great for grab and go, not so much for sitting and enjoying out of the heat. There is also ample parking.
The Bad: I am not a fan of the layout of this establishment. It’s not a straight line from point a to point b of purchase – the register is in the far back of the store, you order in the middle, they make it in the front and the only place to sit down is where you’re waiting for your order.

DISCLAIMER: I’m not one of those ice cream snobs who will fight with you about Marble Slab vs Cold Stone. It’s all pretty much the same to me, if I’m going to be quite honest with you.
Came here twice this past week. On one day, I needed to treat myself. The next day, my cousin needed to treat herself and her daughter. She’s a ‘Cold Stone’ person, but wanted to give this place a try as nobody feels like driving up 75 North for ice cream during rush hour. (At least, I’m not The One for that.)
Customer service here is pretty good. Employees aren’t freakishly-​smiley and happy-​go-​lucky; they’re pretty chill and inexpressive, but they’ll give you what you want. I admit I tend to be a bit of a chocoholic, so I’m sure asking for EVERY type of chocolate they had mixed into my ice cream made them want to hit ME with a marble slab, they were respectful and cool about the situation.
Confections are clearly pricey ($ 6-​$ 8, depending on what size you get), so this isn’t something I would get every day, or even every week. Pace yourself. But when you want to treat yourself to something with the works, you can probably enjoy yourself here.
Unless you’re a Cold Stone snob. Then go to freakin’ Cold Stone. Or try Paciugo at North Park Mall.

Yes they have YUMMY Ice Cream but Don’t even think about ordering a Special Decorated cake from them !! HORRIBLE, looks Nothing like picture, looks like my Grandaughter decorated it… and Big price to pay for that. VERY disappointed! Never will use them again, better off to go to Baskin Robbins or even Walmart (makes nice ones) Total waste of money ~~~