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So as I stood in the windows and door section Home Depot on Saturday January 16th at approximately 4 p.m. A gray haired older gentleman came over to sit at the service desk. Now this gentleman was an employee of the Home Depot. I stood totally confused looking at the number of options they offer for garage door openers. Specifically one with smartphone connectivity. Another older gentleman walked over to look at the display of windows and was immediately greeted and asked if he needed any assistance and the whole spiel that you would typically give a customer that you’re expecting to purchase something from your store. After helping the gentleman who merely said he was waiting for his wife, the employee then set back down and seem to be annoyed by something on his computer. I turned around and looked at him he then said«alright what can I help you with». My response was«absolutely nothing». As I walked toward the exit I also needed to purchase a doorbell. At this point I’m annoyed and not purchasing anything from this particular Home Depot. Just a price compare I checked out the cost of wireless doorbells. Well to employees were standing at the machine directly beside me with in ars reach never once asking if i needed any assistance. However, a older blond lady was looking at door locks right beside me who arrived after me and was immediately greeted. I’m not sure if it’s just this particular day at this particular Home Depot but I am more than dissatisfied with the quality of service that I received here today. I witnessed a number of patriots being greeted but never once was I greeted. It’s because of this that I will not be returning to this location and I’m now taking my expected $ 1,000 purchase to the Loews in Westview shopping center.
Wallace S.
Place rating: 5 Woodlawn, MD
I don’t come here that often but when I do I can shop for hours. Home Depot for men is like a woman going shopping for shoes. So many thing to look at and to many decisions to make on what to buy. I came here on a Saturday looking for motor oil and a starter kit to service our lawn mower for the summer. WOW what can I say after all the rain we’ve been getting I was forced to cut our grass it was starting to look like a jungle out there.
B S.
Place rating: 1 Seattle, WA
HINT: research people’s experiences with appliance setup and delivery. Home Depot sub-contracts with many different companies. paid for stove delivery, installation, hook up and haul away. They dropped the new stove and LEFTMEWITHTHESTOVESITTINGINTHELIVINGROOM ! called back: «THISIS A TWOSTEPPROCESSSIR» really?! had I only known… I suggest going to a speciality appliance store with good reputation for setup and delivery.
Johnny A.
Place rating: 1 San Diego, CA
Could the employees at the door entrance, return and self serve checkout counters be any less friendly??? not even an acknowledgement or «hello» — they just look at you — wtf??? seriously — a smile, a little personality and a HELLO isnt going to kill you — especially since we’re spending money at the store you work in — i guess one cant ask too much from them — they do work at the home depot,
Becky J.
Place rating: 3 Catonsville, MD
Pretty much what you expect with a store like this. Don’t get your hopes up and you won’t be disappointed. The stock is pretty good, I can usually find someone to help me and it’s close by my house. Not too shabby.
Meredith H.
Place rating: 1 Washington, DC
I am a patient person, but Home Depot tested my limits. My boyfriend and I stood in the isle waiting for someone to come to the hot water heater section for several minutes, we were contemplating our options and trying to figure out how installation would work. The customer service person we found paged twice to get us assistance and still no one appeared. We figured OK we can have our debate about what size we need, the tankless option versus the traditional. Finally the associate for the water heater section comes by and tells us he will be right there; he is just finishing up with another customer. OK at least they know we are waiting. We waited another 10 minutes. As he is walking towards us, a man stops him and asks where an item is, the associate smiles our way and then walks off with the other customer. He turns back and looks as we turn and walk out of the store. We may need a water heater, but there is no way we are buying it from Home Depot