Cheapest Computer Fix

First of all this place is terrible and horrible. it took more than a month to fix a very simple thing on my laptop. (my problem was battery charge not working properly). Everytime I called to him or texted about progress of my laptop repair, I have not gotten a call back. Nor any response. On top of that, His repair price advertised on website is deceitful and fraud. After he got my laptop for repair, he was starting to change the repair fee. On the phone he said it would cost $ 60 or $ 70. On the following call, he said he would give me a discount because nobody was available at his Columbia office when I got there. A week later after I called several times, he called me the fee would be $ 95 after $ 45 discount off the regular price $ 140. Today when I got to Catonville offce, his assistant working there said it would cost me $ 125 instead of $ 95 even though I have a proof that he agreed at $ 95 in text message. Yes it is pretty much like a fraud. For one more thing, First time (10 days ago) I got there at his Catonsville office after I got a text message «your laptop is ready», I found there that
It was not fixed properly and made me upset again. There is never customer service and communication at all.
I would like to file a claim against this place with Better Business Bureau. Never ever go there to fix any part of computer.

i am unable to review their work… because they have NEVER returned my calls. Catonsville 4x. Columbia 4x. Just tried Owings Mills… no answer anywhere… EVER. Left messages. No returned calls.
Their site says you can text them and they will respond PROMPTLY. No response. I filled out the online ‘Contact’ form… nothing. I can’t complain about their service because i can’t give them my laptop… It’s as if they don’t exist.

I wish there was a way to give half a star. This place is just horrible! They took my boyfriend’s laptop for over three weeks just to say he bought the wrong cover and will have to give him the laptop back IN THE SAME CONDITION! The communication was HORRIBLE! This place lacks any type of customer service there is. I would NEVER recommend this place.

Short version: In my experience, these guys could not fix a relatively simple problem, they lied to me, and they wasted my time. I wouldn’t trust them to change a light bulb.
These guys were awful. They badly bungled a relatively straightforward repair (a bad power switch for a laptop). They did not complete the repairs by the time they said they would. When I asked them what was taking so long, they told me variously that they were «still working on it» or «waiting for a part to come in.» However, it became clear in later phone conversations that they had been lying to me and that they had no idea how to fix the computer. When they returned it to me, it was in worse shape than when I gave it to them — the power switch was jammed where before it simply wasn’t turning on the power, the case was scuffed up, and they had lost the power supply (they gave me another power supply in compensation; it was not the correct model for my laptop at all).
I ended up taking my maimed computer to Hackers Mancave (at the time in Ellicott City; now I believe in Columbia). They fixed my original problem with the switch plus the additional damage done by Cheapest Computer Fix in less than 24 hours.

I had been to CCF to have my cracked laptop screen repaired. CCF took care of it in a couple of days and at a reasonable price. I was happy with the service and I’m sure to go again for my future computer problems.

I would strongly suggest you find another repair company. Took my 1 year old Samsung laptop there because they promise they would diagnosis it the same day. It took over a week for them to tell me what was wrong with it. They said it was the motherboard. Then took 2 more weeks to say they couldn’t fix it and another 2 weeks to get my laptop back. The customer service is horrible. They never answer the phone or give complete answers. Two days after finally picking up my labtop I took it to another repair location. He immediately told me what was wrong and it’s wasn’t the motherboard!!! and also showed me that Cheapest Computer Fix had never put my hard drive back in my laptop!!! Four hours later my laptop was repaired and working properly. I would never ever use this company if you want ur computer actually fixed.

Don’t ever use this company. What rating is appropriate for having CCF return your prepaid repair, un-​repaired after two months? My teen daughter purchased a Living Social CCF coupon for cracked screen repair in late November. She went to the Columbia location to drop off her Kindle in early December for repair only to discover they were closed mid-​day. She left a few VM’s which they didn’t return. Eventually, she happened to go after 2:00PM to drop it off in late December. We learned much later that this location is only open between 2:00PM — 6:00PM, but. here is no notice posted on their door about the hours and no mention of hours on their VM, and nothing on their website either.
At any rate, upon drop off they told her the repair would take about a week because they didn’t have any Kindle screens and would have to order one. After a few weeks she didn’t hear anything. Her VM’s were not returned. In late January I went by the location myself but they were closed (I didn’t yet know about the limited hours). I returned a few days later and same result, so I left a VM that was promptly returned by Gary saying he would have it back at the Columbia location by the following Monday. I arrived the following Monday but the unit wasn’t there. I was told that they didn’t have the screen (i.e., same thing they told my daughter a month earlier), but that it would definitely be there the following Monday. I showed up the following Monday and the unit was not there and the young man said he thought it was going to take longer. I said I wanted to talk to Gary and he called him and put him on the phone whit me. Gary apologized profusely and said that it was in his car and he just kept forgetting to drop if off in Columbia and that it would be delivered to my office the next day (my office is only a few miles from theirs). Well over two months had now transpired since my daughter purchased the Living Social screen repair coupon. Ultimately, the unit was delivered to my office last week completely untouched with the original cracked screen. No note. No VM, nothing. I wasn’t in when it arrived.
I haven’t reported CCF to Living Social yet but will after this Unilocal entry. Next stop is small claims court in Ellicott City unless I can get one of Howard County’s finest to go over there with me to ascertain whether or not this location is even a legitimate business endeavor. The Columbia location is behind a non-​descript steel door that is always dead-​bolted and when you knock it is released from the inside and pushed open just an inch or so as the young man there walks away from the door before you can even open it. He is then almost totally mute communicating primarily with a blank stare. The magazines sitting on the table are 5 to 10 years old, etc. It is so creepy!

I have used them several times and they are one of the best companies I have worked with. whenever you give them something to repair the turnaround time is very quick. i have repaired my virus, cracked screen and DC jack. THANKS FOR ALL THE HELP SINGH!!!

I tried four different computer repair stores prior to deciding on CCF. Great decision on my part, since I am partial to attentive customer service AND a extremely fair price. Now they have a customer for life. I used the Catonsville Shoppe but my impression was the 3 offices are somewhat interchangeable as far as 5 star service.