Dr. Edelman very slow and arrogant. He is not sanitary and does not change gloves between patients ewww.(Makes me wonder if he even washes his hands after using the bathroom). There are always long waits, it would be nice if we were updated to let us know that the Dr. was running late, but no courtesy call or updates as we wait in the waiting room. Apparently our time(unlike his) is not important. He does have have enough doctors in his office to properly see everyone he books and for that reason his office has called me on numerous occasions to reschedule my appointment. His staff is not friendly, dont expect a smile when you walk in or ever when communicating with them.(makes for an excellent experience — not). They don’t even acknowledge you when you walk into the office. The only person I can say good things about is Debbie, she is always smiling and ready to help. The office manager does not return calls. How am I supposed to get anything done? Everyone at the office seems unhappy and stressed out as if they do not want to be there. Additionally, they are uncooperative, if you are fortunate like I am and have 2 insurances, they REFUSE to bill your second insurance… umm…isn’t that their job? I don’t understand why they’d refuse the additional money. I’d avoid this place and find yourself a much happier office who cares for you as a person and patient.
Ben N.
Place rating: 5 Oakland, CA
I had a great first visit to Doctor Edelman’s office. The doctor is very knowledgeable and answered all of my questions thoroughly and in a way I can understand. He is friendly as are the staff I encountered. I also met with Doctor Fong who performed my first eye tests in years. He was wonderful to work with as well. I will definitely be back if I should find myself in need of an eye specialist. Oh, and parking is easy if that matters to you.
S R.
Place rating: 5 San Ramon, CA
Great doctor who fixed an eye that another ophthalmologist messed up! Thanks Dr. Edelman :)