Country Pedaler Bicycles & Skis

Alex and his team are awesome! Always services my bikes properly, professionally and honestly! Don’t be scared of negative reviews.

I would give this place zero stars if I could. They are a disreputable company the quotes one price and then when you pick up your bike it is another price. I brought my sons bike in to get a simple break repair. I was almost charged double the price of the quote. I believe in giving small businesses chance however if you go to this bike place you’d be crazy.

Great service. I’ve been here several times over the past year. The owner and staff are friendly and helpful. They explain things well and aren’t pushy.

First time in– also the last time in.
Totally ignored for about 20 minutes while the 1 employee (of the 3 – 4 there) that was actually helping, proceeded to help everybody who walked in and completely ignored me. They sell very expensive bicycles… a little customer service goes a long way. I will take my business elsewhere.

Customer service is absolutely horrible! Completely ignored me when I came in with my bicycle and asked if they fixed bikes. The lady just said yes and stared at me, the owner walked by and pointed to the back counter. Thanks for the help, lady. I needed them to fix my rear brake, my ex boyfriend put together my bike incorrectly and stripped a screw. Also the back tire was flat. Brand new bike. He wanted to charge me $ 60 to just screw the screw, PLUS another charge to fix the tire… And said it wouldn’t be done for 2 and a half weeks. OUTRAGEOUS! Will never go there again.
I’m not even a «bicycles». My car is in the shop, and my bike came out of a box a few years ago and has never been ridden. Just need it for point A to point B. By the time they would have finished 5 minutes worth of time to fix my bike, my car, that needs $ 6,000 worth of repairs would be out of the shop.
Rude, over-​priced, and unrealistic.

The Country Pedaler is the place to go for the best bikes and service. Alex, the owner, used to race professionally, and he know bikes and the bike business. He has a great selection of road– and mountain bikes in all price ranges, and his mechanics are terrific.

Service is paramount in my reviews. I was looking to purchase a bike this afternoon and of course wanted to support local merchants here in Castle Rock. These guys were great. Bought an awesome Trek bike. Great service.

The Country Pedaler is a great local bike shop. If you live in Castle Rock and want to buy a bike from a local retailer, this is an excellent place to go.
First: inventory. Huge selection of Giant bikes. Giant owns the largest factory in Taiwan and so instead of buying from a company that pays Giant to make their bikes (although not to design them), you can cut out one middleman and get a quality bike at good prices. Country Pedaler is willing to deal as well, they had some great markdowns at the end of the season that I couldn’t find elsewhere. If you want to buy a bike, they will have something for you at a price point you can afford, from the very cheap to the rather expensive. They also offer discounted accessories when you buy from them.
Second: service. I was surprised how many bike shops in Denver don’t offer very good service when I was comparison shopping after visiting CP. Some give you free service for a year, others give you one free tune up in 6 months after buying, another only gives one free tune up during the winter. CP gives you free basic tune ups for the life of the bike and for anything beyond that charges you the difference of the basic service and whatever level of service was required to put your bike back into shape. So not only do you have great value on actual bike prices, but you have a ton of value on service. If you service your bike every few hundred miles (which, depending on how often you ride, could be monthly) that adds up to a lot of saved money. It’s a great value.
Third and finally: the staff. I went in twice and was greeted both times by a very friendly, very knowledgeable staffer. They were able to asses what I wanted without me knowing all that much about road bikes and they presented me with the perfect set of options from which to choose. They had an answer for every question and they really made me feel comfortable not only as a buyer, but as a return customer – and that was before I even bought anything! They let me try their bikes and were happy to put on pedals so I could tool around the parking lot. I was thoroughly impressed by their salespeople and it gave me confidence in their ability to sell me a bike at a good value as well as confidence in the service I would receive after purchasing.
Now to be fair, I didn’t end up buying their bike. I wanted a carbon frame road bike and I fell in love with a Ridley from a bike shop further north. And since I plan to move into the city within six months, I didn’t want to be beholden to return to Castle Rock every time I needed service since gas is expensive. But the bike at that level that I tried at CP was also great, I just liked the other one better personally. I was actually ready to buy the Giant until I tried the Ridley later in the day, but I don’t think I would be less happy on the bike from CP.
When I evaluate Country Pedaler as a business, they score excellently in all categories: value, selection, service, and staff. I did a lot of research when buying my bike and I visited a lot of stores. There were some that were on CP’s level (the one I bought from included), but there were so very many that were not. I can’t mark CP down for anything except that I fell in love with the Ridley after about 10 feet in the parking lot and that’s wholly on me, not on the store.
If you live in Castle Rock (or even in a nearby Denver suburb like Highlands Ranch or Parker) and are considering purchasing a bike – road or mountain – you owe it to yourself to visit Country Pedaler. You won’t be disappointed!