Placed an order online on Oct. 10. Immediately a hold for the purchase.150.12 was in my pending transactions. Which means my available balance is down 150.12. I cannot use that money. I have no problem with that. However, within 2 hours, other holds for 3 of the four items were also placed on my pending transactions. Meaning I could not now use 225 of my actual balance. Called Belk and they said that was the way they did things. DONOTORDERFROMBELKONLINE. They will tie up double what your purchase price was for 3 – 5 business days. I know I will not be shopping with them online again. Pity, I once liked them a lot.
Kathy D.
Place rating: 4 Cary, NC
Tonight I give it 4 stars. There were great sales on regular merchandise plus an additional 20% off. More importantly my experience with Cecelia in the lingerie department was excellent! Despite being shirt staffed and close to closing time she gave me attention advice and expertise in finding just the right bras. I will definitely go back and seek her out for future purchases in that department.