The owner, Mr. Spivey, saved me a few nights ago when I backed over a small wall at my neighbor’s residence by towing me up, and out. They were on the scene within 15minutes of my insurance company’s roadside assistance putting in a call to them and the owner was super professional and helpful. Highly recommend in case you’re in a jam!
Elizabeth D.
Place rating: 1 Morrisville, NC
I called AAA for a tow at 1:32 pm on Tuesday, November 10, 2015. AAA told me the tow truck would arrive at 2:45 pm. At 3:30 pm, I called again and was told that the truck would arrive at 3:52 pm. At 4:00 pm, I called and was told they would arrive at 4:05 pm. At 4:30 pm, I called and was told the truck would arrive at 5:10 pm. I called AAA at 4:30 pm and told them to cancel Spivey’s towing and reassign me to another company even though I would have to wait longer. At one point I was told that the driver had been involved in picking up the detritus of a bad accident, which I understand but Spivey’s should have notified AAA about any delays and allowed me the opportunity to change towing companies. Spivve’s never notified AAA they were running late. I had hoped to have my car looked at this afternoon so the auto repair place would have time to order the part. Now, they won’t get to look at it until tomorrow and it probably won’t get repaired until late Thursday or Friday. As I write this, Spivey’s just showed up at 4:47 pm, I told the driver I cancelled his call and asked AAA for another company since this lazy, inconsiderate company who has wasted my time doesn’t deserve to either be paid for a tow or deserve to represent AAA.
Nick M.
Place rating: 5 Mill Valley, CA
These guys were great! Broke down and they took my car at night when no one else would and cheaper then anyone local. Bringing my car back here for any major issues!