Terrible customer service!!! We called the store at 5:30 and told Erik we would be there right before 6:00pm and asked if they would still help us get a new phone. We got there at 5:59pm and they would not help us after we drove out of our way to get there. We talked to Matt, the manager, and could not believe that he would not help us. Poor customer service. We were string along only for them to be lazy and not follow through.