Action Home Furnishings

Talk about a total lack of customer service! Went in to purchase a bedroom set and right off the bat I should of known that it was a poor choice since the employees were not very professional. After looking at their physical inventory and not finding what I wanted, they pointed me to a computer so I could find it on one of their vendor’s site. I found out what I wanted and asked them prices, they then turned around and said they would receive my order in a week then deliver the next day. Well I waited a week, called them and they said they were unloading the truck and would get back to me. After waiting until the next day and not receiving a call back, I called them and they had no idea why my order didn’t come me, they said they would investigate and call me back, however I’ve yet to receive a call. I called a total of five times and each time I was told I would get a call back yet I never did. I finally gave up on them and decided to call JM furniture and asked them about looking up prices of different pieces of furniture, and they always called back with the information I was inquiring about. I received my order exactly a week later and couldn’t be happier. I would definitely refer them and choose them any time over Action furniture.