I came here for shoes. I dont shop here for clothes. I usually try to avoid Ross– its just choas. The shoe area was decent, well organized but people of course mess it up. They had a good selection. What I liked was they had same styles in different shoe sizes– so everyone can get same style shoe if they want. The sizes I believe run big and small. Im a 8 ½ — 9 and some of shoes couldnt fit me or only size 10 shoes fit me. Other than that they fit, just weirdly. Most of the shoes are hard or flat. There wasn’t really any cushion shoes. Most were sandals.(Maybe cause it’s summer?) I went to Famous Footwear and their 8 ½s fit me perfectly. At first I thought my feet were getting bigger! I knew I wasn’t crazy. Id rather go Famous Footwear next door! Check my review for them.
Amber S.
Place rating: 1 Lewisville, TX
The store actually closes at 11:30 pm. When we take clothes to try on at 10:40 pm, the store associates told us that the fitting room was closed already. It doesn’t make any sense that the fitting room closes an hour before the store closes. Wondering is that a normal policy at all of Ross stores? Wasted our time at picking clothes!!! Should at least tell us that the fitting room was closing!!!
Jenn E.
Place rating: 4 Carrollton, TX
They never seem staffed enough for the volume this store runs. Shoe section is NEVER properly arranged… very difficult finding shoes… I have to search every section to find the right size. Lines sometimes take FOREVER to check out. Overall, I love the bargains I find so I tuff it out!
Ana Laura M.
Place rating: 2 Dallas, TX
Only 2 cashier with a long line of people waiting smh. Shoes area was a hot mess I can’t believe people don’t have any manners. And if some people would take hangers off the clothes would make it so much easier for the poor cashiers so the lines can move faster.
Rachel L.
Place rating: 1 Houston, TX
Cashiers and employees were extremely rude. The next available cashier decided to leave the cash register and made everyone in line wait. To top it all off another employee cut in line in front of me. When I told her she was cutting in line she said she could because she was doing a return. Then she and the cashier stood there talking for ten minutes while the line grew. I will never return to Ross.
Hazel R.
Place rating: 1 Princeton, TX
The store stinks and there is only one handicapped fitting room. There isn’t a lot of toys for toddlers either.
Jennifer E.
Place rating: 2 Carrollton, TX
This store has the worst cashiers. Every time I’ve been here I’ve waited in line at least 10 minutes and that’s with few customers with just a few items. The store does have very good finds but a manager needs to step in and look over his or her employees. I come here maybe once a month and each time is just as bad as the time before. Tonight the cashier didn’t even greet me. She spoke just to tell me my total. When I’m shopping I am a bit happy because I’m out shopping! Who doesn’t enjoy it. But the cashiers here just make the experience sour. Blah!
Tai C.
Place rating: 1 Carrollton, TX
I have only been to this location twice and both times the cashiers were beyond rude. After attempting to make conversation with one because it was painfully clear she hated the fact that she was on these people’s clock, I just commented«Customer service isn’t your strong suit, huh?» Retail isn’t for everybody. Management needs to take a hard look at who they have providing«service» in their store. Will never return again.
Michelle H.
Place rating: 1 Dallas, TX
Probably the dirtiest, sloppiest Ross I’ve been to so far(in Texas). Some of the clothing items were completely damaged or torn and yet still on the racks. Makeup/skincare products were dried out and broken, but yet still on the racks. Customer service was just plain… crappy.
Kandy T.
Place rating: 3 Denver, CO
I sometimes get lucky and find great deals on chunky jewelry here. Like bracelets and necklaces, however the store is a mess. They could definitely use some help in the organization dept
Drew Z.
Place rating: 3 Dallas, TX
Definitely hit or miss, but they have some good stuff for cheap.
Jennifer Y.
Place rating: 4 Austin, TX
they had a bunch of cute doggy stuff here. blankets, outfits, halloween costumes, beds, treat bowls. hehe it’s like a pet store but with more trendy stuff for them~ i’m not too sure about the human stuff here though. lol
Sarah P.
Place rating: 3 Carrollton, TX
Any Ross location is hit or miss. I found two dresses today and next time I might walk out empty handed. It’s an older store but they do their best to keep it clean and somewhat organized. It’s worth a try every once and awhile.