Greentec Auto

«Impressive customer service».
Before I bought my hybrid battery from Greentec, I have had e-​mailed them asking couple of questions regarding which battery to buy. I got a response within 30 minutes with the recommendations and the specifications. From that moment, I knew I am dealing with professionals.
I got the battery and the guy who installed it was very professional and helpful (cannot remember his name. It was Friday 17^th of April in Houston, Tx). Positive attitude and energetic.
Rachelle Snyder, the manager, is very helpful and professional. I got my invoice as promised. I am so happy to see some businesses are still providing top notch customer service as it is fading these days. I, absolutely, recommend their service.
Thank you,

If you’re looking for a hybrid battery replacement in the DFW area, there’s currently only a few places you can go: the dealership, an online battery supplier (if you’re a DIY person), or Greentec. The dealership is going to gouge you for usually well over $ 4,000, and while the online suppliers want half that, you’ll have to pony up $ 200+ for S/​H, as well as $ 800+ for a core-​return-​deposit.
I needed a new 2005 Civic Hybrid battery and found Greentec’s site after checking all the other options. Called Rachelle and was surprised to find out that not only were their prices competitive with the DIY suppliers, but their install fee was under $ 100, and they offered three battery options: rebuilt, standard (6Amp), or high capacity (8Amp). Best of all, there was no core deposit necessary, AND they offer significantly longer battery warranties than most dealerships.
I ordered the 8Amp battery, and had it delivered to their Carrollton shop, where it arrived after only a few days. Rachelle contacted me promptly and was able to schedule an installation that same afternoon, which ended up taking only around 20 minutes. (Which may not be the case for all hybrids, but the civic is a simple replacement.)
My car’s battery was thoroughly dead — after driving a while on the new one, I was surprised to find that not only was my electric-​assist working better than I ever remember, but my MPG had increased significantly as well.
Throughout the entire process, Rachelle was extremely helpful, knowledgeable, and pleasant. I had called many other shops and received varying degrees of rudeness (especially since I admitted to price-​shopping and was considering replacing the battery myself), but Rachelle was fine with this and answered my questions without hesitation. In all honesty, I most likely would have gone with Greentec even had they not been the cheapest option based on her professionalism alone.

After nearly having a heart attack at the surprise and sticker shock of what the dealer wanted to charge for a replacement battery for my 2005 Prius, I began looking into options. I called late on a Saturday and Daniel put my mind at ease, I had follow up conversations with Rachelle and quickly scheduled an appointment. Aaron arrived at my home early and was ready to swap the HV battery out. All in all 30 min for the mobile install as opposed to the 4 hrs from the dealer at 50% of the cost with a better warranty — hard to beat. Excited to have my Prius rolling again. Thanks!