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Had a great experience here. Most H&R Blocks I’ve been to have been serviceable in the least, with people not really going over the top. I don’t know if it was my particular situation, but Fran was great. Ask for Fran. She was the perfect mix of professional and personable, and got us the refunds we deserved, and, admittedly, we weren’t expecting. I know this review might seem«fake» because it’s so gushing, but it’s a true review! I hope more people come here, review it, and help the stars average out, but in any case it remains 5 stars in my book.