Army Trail Tire & Service Center

Went here to get an oil change and was happy that they didn’t try to tell me I needed some «special» oil that Midas tried to tell me I needed before even knowing what kind of car I had. how ridiculous!
But what impressed me most was that I was told that one of my tires had run flat damage and I expressed that I should just get all new tires. Now most places would jump at that. Not this place. Tbey advised me the other tires were fine, and that I just needed to replace the one tire. I was totally impressed! Even quoted me low to high prices.
The next day I took the car in to where I originally got the tires from to see if I had a warranty (to which I did) but they pretended as if they knew nothing about what the issue I was trying to explain what was wrong with the tire. Although I had my receipt from Army Trail Tires with the notation of what was wrong, but somehow they didn’t see it. So I telephoned Army Trail tires and wrote down exactly what they told me. Needless to say the old tire shop was pissed that they had to replace my tire at no cost.
I will definitely continue to get my oil changes here. They were fast and reasonable without trying to upsale you on anything unnecessary.

My wife and I have been getting our cars serviced here for many years and have always been completely satisfied with the quality of service we have received and the friendly, knowledgeable staff. What prompted me to write this review was a recent experience when my car would not start and we were stranded at a mall during a heavy blizzard. Within minutes after my call, they sent an employee to give me a jump start, allowing me to drive to the shop to get a new battery, which was installed in less than 30 minutes. Just another of so many reasons we are happy customers!

Alway pleasant and always very reliable. The owner and staff are great. My family has been going to Army Trail Good Year for many, many years.

Love the guys at this place, especially the owner. Very friendly, honest and will show you exactly what is wrong if you question the recommended work. Also very fast with not only towing but service. Loaner cars available. Overall great place. Thank you. guys for fixing my car!!!

I went to get the breaks done they told me to change the disks and some other shit so i trusted them and said yes ill go with it. My breaks still felt the same and i went back the next day and they didn’t do shit about it. I paid around $ 350. And i basically wasted my money on some bull shit…

Very helpful, never had a bad experience! Prices are not going to break your back and they actually care. Not a lot of things you hear about a mechanic.
We first used Army Trail Good Year when we were searching for new tires for my car, one phone call and they actually gave me a price I didn’t cringe at. Very fast, very professional and very happy! I recommend them to anyone in the area!

Everyone needs a trustworthy mechanic you can trust, and you will find one here at Army Trail GoodYear.
Back in November of 2011, I had a terrible experience at Acorn Tires in Hoffman Estates, spent over a thousand dollars on wrong tires (their recommendation, of course, what do I know about tires), that needed to be replaced after 6,000 miles, had car parts missing after their work, and experienced terrible service. I had felt the alignment was still off when I had driven the car on a highway the very next day, so I called to have it rechecked. However, because the alignment work was done «as a service», and I didn’t buy their extented warranty, Acorn Tires would not guarantee the work.
I know, this review is for Army Trail GoodYear. This GoodYear store was recommended by a very trustworthy friend.
I visited this GoodYear location on 2÷27÷12 for an oil change and to have my tires checked. After a quick oil change, Bruce was very helpful in showing me what was wrong with my car and carefully explained what necessary repairs were needed without wasting my money. I learned that tires have expiration dates, too, and that this GoodYear store never sell or install tires that were manufactured more than 6 months ago. I guess that’s why you have to be careful about purchasing tires on sale.
I would definitely recommend this place for all your tires and mechanic needs!

Paid over $ 300 for brake service in June, 2010. Brakes were making a grinding noise in June, 2011 after 17,000 miles driven. Invoice stated that brakes were under warranty for 30,000 miles. This business serviced the brakes again; they charged me for labor, but not parts. They said that it was normal for brakes to require service once a year. They added new rotors in 2011 and cleaned my rear brakes. My bill was over $ 300 again. Their hourly labor rate of $ 98.00 is high compared to similar shops.

Eek! Me thinks not is RIGHT. I convinced my friend to drop her car off here for an Oil Change as I had a flyer for $ 19.95 Lube, Oil and Filter from a mailer as we were on our way to buy mother’s day presents. When she got there they told her that she couldn’t use the coupon which says «Most cars and light trucks,» because her wagon/​mini-​van was too close to a truck. But then retracted their statement and acted like they would do her a favor and take the coupon anyway.
It was clear that I was picking her up andwe were leaving the car. The guy told her «I will bring the car back in 20 minutes.» An hour later, we return and the car is still in the same position/​place she parked it. The service workers were sittin around shootin the daily news with two lifts open! He comes in and says, «Oh it’s not done yet.» I asked her if he told her it would be brought back in twenty minutes when she dropped it off an hour ago and he quickly replied «NO…I told her ABOUT 20 minutes.» Then said he would take it in ten minutes… or so. So an hour and 30 minutes to start an oil job?
Forget it dude! Jiffy Lube has people walking the sidewalks they can get people in and out so fast! Lost the business and mine. The only reason I recommended it was because I have had fantastic service from the West Chicago Good Year. Big mistake on my part I guess. I will be sure to tell everyone I know that not only are their coupons bait and switch, but it will take an hour and a half just to get started on an oil change!