Terrence Robbins, DMD

If you want great customer service that will take great care of their patients, DO NOT GO HERE!!! My mom had her tooth pulled & the receptionist, Corinna was incredibly disrespectful & rude!!! I cannot believe how rude she was to my mom, who was in pain because she needed to get her tooth pulled! As we were paying, my mom was trying to carry a conversation with Corinna but she didn’t even look at her or acknowledge her. When she did respond, it was with ATTITUDE! I was appalled & I told her off! Smiling is free, especially at patients! I’m sorry your life is miserable but don’t take it out on the patients!!! Especially if they did nothing to you!!!

I had five teeth that needed to be surgically removed. The teeth were all infected for years. I had horrible anxiety and felt terrified. The staff were over the top friendly and caring. Being a extremely shy person I had to come out of my comfort zone. It has been over a month now there were difficulties with one of the teeth. Dr. Robbins was attentive and understanding and kept on top of the problems. I am still under his care.

I am shocked to see 5 stars. Completely misleading. I am a honest person and felt the need to let others know to stay away. My wife called to reschedule her appointment. She begins to tell me the assistant began to speak over her when my wife spoke brushed off what she said by the end of the phone call she was shouting. So I decided to call to reschedule her appointment. With the mind set of being polite just because I wanted to understand what happen. So when I called as soon as the woman answered the phone and realized I was calling on behalf of my wife she had a attitude and just began to talk and wouldn’t even let me get a word in so I let her finish did not want to be rude but everytime I began to speak she talked over me and Hung up the phone on me. Took it very personal that we had to reschedule. She has worked there for so long that I beleive she feels she has the right to speak on behalf of the owner. I can’t even imagine if I responded to her in the manner she responded to me we would have been yelling and screaming at each other. very rude unprofessional and she should be ashamed to talk to customers in that way, as mature as she is. Please take my advise stay away. Plenty of dentist in the Sacramento area that can help you and treat you with respect. Your a paying customer and you deserve the right to be treated with respect.

I went to Dr. Robbins to get my wisdom teeth out a few months ago. It took him 16 tries to get the needle in my arm and I wound up with horrible bruises all over my hands and arms. He forgot to give me the syringe to clean out my stitches, so a week later my wounds were infected and full of puss. I had to go back to him to have my stitches re opened and the puss drained. He was very rude and aggressive with me. Im a young girl and was quite frightened by all of this and he was grabby and just plain mean. If it had not been for his wonderful assistant who talked me through everything and made me feel better, I would have never gone back. He took a fancy to my very in shape mother and actually got angry at me for not bringing her back in with me so he could flirt with her. Worst experience of my life. Im only giving this two stars because his assistants are amazing. Stay away from this place.

Went to Doc Robbins for general anesthesia to get my two top wisdom teeth pulled and a bone graft (not fun!). Dr. Robbins and his WHOLE staff from the very beginning of my assessment, to the procedure, to my checkup today was VERY friendly, funny, and informative. After I had my procedure, he gave me a personal call that night to check up on me as well. Surprisingly, I had very little to no swelling and I was up playing with the kids after I got home. Dr. Robbins and his staff are great at what they do — they’re very friendly, comforting, and just plain studs. I have a huge issue with dental anxiety and surgeries — but they definitely know how to alleviate some of that stress.

If I could give zero stars I would!
I called in based on a referral from my daughters Ortho. She had to have 4 teeth pulled, so I called and asked of they had a Free consultation. They said yes, so I proceeded to book an appt.
The doctor is very strange! He does not seem gentle with kids but anyways I was told that the consultation was free but after I had gone through the consultation the doctor had us book an appointment. In week prior to the surgery I had called my Insurance company and they had told me that the doctors office had billed me for $ 99 for a consultation fee. I was around the corner from the office so I stopped on in thinking that they accidentally charged me. As soon as I spoke to the front desk representative she was rude and would not refund my money.
Since my general dentist is right around the corner I stopped on in and he told me that they hear bad reviews all the time about this surgeon. Be aware!

I’m a little late with the review but I have to say that the doctors and assistants are amazing, funny and very helpful. If I could have all dental work done with them I would. Best in town.

I would have given this doctor 7 stars but the office assistant, Suzi was rude, aggressive, and unprofessional. She is incompetent at her job and takes it out on the patients and patient advocates. It’s a shame too because I liked the doctor and probably would have used him again but now I won’t and will be seeking a new oral surgeon for my younger daughters wisdom teeth extraction. If this doctor was smart he would get rid of her. There is no excuse for her behavior.
Stay away!!!

I had to have a tooth pulled. Top left hand side, in front of a wisdom tooth. At my grand old age, it is the first adult tooth I have ever had pulled. (I still have all my wisdom teeth.)
My first appointment was easy. I called, and was in there for a consultation the next morning. My dental insurance (Delta Dental) had to approve the tooth-​pulling, and it took them two weeks!
So I got a call from Dr. Robbins’ front desk that the insurance was approved, appointment got made, and I went back today.
I was impressed. The anaesthetic injections were perfectly placed, and he did them so well, he was able to commence on the extraction within a minute. The extraction was precision itself. The tooth came out, and left two root fragments, which he rapidly removed, cleaned out the gum area, and it was all over in a matter of a couple of minutes.
So it is now some 6 hours later. The anaestheic had worn off early, because he didn’t use ridiculous amounts. My jaw hasn’t swollen up, and I haven’t needed pain killers as yet, even though I left his office with two scripts, one for antibiotics, the other for pain meds.
One of the earliest clues to how good a dentist is, is his ability to accurately place anaesthetic. Many dentists are a tad vague about the anatomy of the blood vessels in the mouth, which are actually really easy to find. So this was my first clue to the fact that Dr. Robbins was really on the ball.
The speed at which he worked, along with his totally relaxed manner, was awesome.
This wholeexperience was soooo much better than I ever expected. This man is good!

OUCH! So I cracked a filling in one of my wisdom teeth. My regular dentist recommended that I just have it pulled & he recommended Doctor Robbins. Because it was only one tooth and a local was all that was needed, his office was able to fit me in the next day. I showed up 10 min early for my appointment and after some questions and filling out the requisite new patient paperwork, I went in with the nurse. Now, the office doesn’t look like much from the ouside, rather run down as far a strip malls is concerned. But the inside was neat, clean and all about getting the job done as easy as possible. So I sat in the surgery chair and the nurse went over all the necessary stuff & took blood pressure. Then Dr Robbins came in and was as polite as could be, he explained the procedure and answered the questions that I had. I’ll admit, I was nervous… never having had a tooth yanked out by the roots and all. He got me numbed up via injection and after a 10 minute wait to fully take effect, started in with the forceps. All I felt was some pressure and torque and out the tooth came, no breakage! Both the nurse and Dr Robbins were friendly and professional the entire time. The real kicker was about 5 hrs later, when I received a call from Dr Robbins HIMSELF checking to see how I was. On a Friday at 5 PM! Who does that?!?