McDonald’s

Every time we come here there’s a problem. Either the food is incorrect or we get someone else’s food. The employees don’t listen and sometimes the language barrier makes I just as hard. Take the time and drove up to Madison ave location.

They now have the names and salaries of the three area supervisors posted on the front door. The oldest has total annual compensation $ 140,000. The middle-​aged has total annual compensation $ 109,000. The youngest has total annual compensation $ 102,000. They pay for it by jacking up the prices and screwing the customers.
This is the most expensive McDonald’s I go to in Sacramento. However, the prices are completely outrageous compared to the McDonald’s I go to in Modesto. Here, hotcakes are almost $ 3.50. There, hotcakes are under $ 3. Here large fries are almost $ 3. There, large fries are a little over $ 2. The differences in prices here are what grease the palms of the fat cat area supervisors. Everyone’s wallet gets lighter and lighter so the fat cats can get fatter and fatter. It no coincidence that the store gets less and less busy. Pretty soon, the fat cat area supervisors will be the only getting fatter eating Big Macs because they’re going to have everyone else’s money.

This location tends to make their burgers really dry so I asked for extra sauce. Can’t even pick it up to eat it. Throwing it away because its a huge wet mess. Its %90 big Mac sauce, I went through the drive thru and did find it really weird how they kept repeating my order to me. Must be some sort of running joke that they put the whole bottle of sauce on when you ask for extra.

Great service. I always order a Big Mac meal for lunch. Buns are always toasted nice and dark brown. Most other Mc Donald’s don’t toast their buns and if they do they half do it. I’m very pleased with the food and service.

Hot mocha not hot. It was lukewarm at best. Such a simple thing, yet not achievable ay MickeyDs.

So, this is my second review on this place. Last time it was two stars well now it is one and lower if i could. Got the quarter pounder meal for $ 6.00, the COKE was WATERED DOWN,
NOT SWEET & HALF The FRIES you should get. For $ 6.00 Go to IN N OUT and you get a better berger and more fries and not slapped together so that the ketchup gets all over you.
STAY AWAY FROM THIS McDONALDS maybe try the new one on Fair Oaks and Arden.

Great service, the Manager there, Michelle, is completely awesome, could not be more friendly and caring to her customers!

Disgusting. Not real food. Go buy a steak I will never go back here. It ruined my life. Big brother is watching over this place and is trying to steal every penny of yours to make you poor and living on the street ya dig?

The food was hot, but customer service was pretty poor. There were three people by the window listening to my music, I know I listen to cool music and all but get ur ass back to work! And I sat at the drive thru for hella long without a greeting, until I told my son «maybe we can go somewhere else, I think they are too busy to make u chicken nuggets.» Then they wanna take my order, but not apologized for not greeting/​acknowledging me and making me wait. They only got two stars because the fries were hot, if it wasn’t for that, they would get just one

Went for breakfast one morning on my way to work. I was in line for probably 15 – 20 minutes… almost making me late. Pulled up to order and there are signs posted on the speakers that looked like they had been there for weeks stating that they were unable to serve soft drinks. I clarified with the employee just to make sure and received a snotty response back of «yes, the sign says it right in front of you.» I almost drove away but there were several cars ahead of me and I needed to eat something before a shift at busy medical office. I ordered my meal with an orange juice (since they couldn’t serve soda) and got charged extra for the OJ. I think, if you are out of an item… you don’t charge customers for a substitute. Also, the OJ was gross. Too sour and warm! Top it off, the egg was way under cooked so my sausage egg mcmuffin sadly became an overpriced sausage mcmuffin. Needless to say I will not be going back to this location. I will drive the extra 5 minutes to another, friendlier and more efficient McDonalds.

Not really a fan of mcdonalds food, but the playground area at this one is pretty awesome — 4 stories tall (kid stories, only 2 actual stories tall).

When we asked for a large combo they only upgraded the drink and not the fries. Too bad we were in the drive through and drove off before we could go back. Also, their smoothie as a bit slimy. Hash browns, oj, and breakfast were good though.

This McDonald’s is ok. The customer service here is VERY hit and miss. They will have you waiting in the drive thru for forever and a day and not apologize. Most of the time they will try to hand you someone else’s order without even checking the screen. They are not very attentive to their customers and they really don’t care and it shows. Also, a large amount of homeless people hang out in the outdoor seating area and will not move for you; management allows it. There are several unsavory characters that hang out in the parking lot for no reason.

I hade this place twice it was really stale and cold food. Fries were brown and old looking. burgers were ice cold do not go here

My daughter and granddaughter and I went for a late lunch and had a spill right after we sat down, ruining all of our food. The employees were so helpful in cleaning up and even replaced the ruined food. I would definitely recommend this establishment to all of my friends and family.

It’s Micky D’s — warm, clean, tasty, cheap… Has relaxed WIFI atmosphere. Check it out. Good in a pinch

Sometimes it’s fresh food but it’s only good for a quick fix. Otherwise I wouldn’t eat here. Service is crap and the prices are a bit steep for fast food.

I’ve been this location several times in the last two years because it’s close to my job. This review is about the service, food, and amenities.
Food:
I’ve had my fair share of cold/​burnt Apple Pies over the years at this location seems to always have cold/​dry (rarely fresh) pies. Maybe it’s just my luck to order the last two before a new batch comes out but it’s been a consistent theme at this location. One of my McChicken sandwiches had a small sprinkle of lettuce (literally 2 – 5 small pieces of lettuce) and a blob of mayo on it. WTH?
What can I truly expect from a fast food chain like McDonald’s? It’s a ⁵⁰⁄₅₀ chance with any McDonald’s location so choose wisely.
Service:
This location always seems to have ten employees working in the back; however, it’s still one the slowest locations around despite all those workers. I will say that I’ve always been greeted with a smile (mostly by the women) here so that’s a plus. I would also say to expect to wait a little longer at this location when it comes to actually ordering your food because there always seem to be some ‘technical’ issue. I waited an extra 5 minutes because the cash register (computer/​card reader) reset and no one knew how to fix it, so they only took cash. I totally lucked out that I was paying for cash that day or I would have wasted almost 15 minutes off my 30 minute lunch just standing around in a McDonald’s. That’s not very cool.
Amenities:
This location has free WiFi so that’s a major plus if you are a student or working professional who always has to stay connected. I can actually still check work emails and Facebook updates w/​o burning through my data plan and enjoy music (the music here isn’t bad at all). I always see people with their laptops working and «chilling» (coffee shop vibe-​at a MCD’s) which makes me feel comfortable to just sit back relax and enjoy my meal before heading back to the office. There is also a cool playground for kids to play while parents enjoy some good conversation with friends (still keeping on eye on their children) or taking a quick breather before heading back out on the road.
Overall, I don’t think this is a bad McDonald’s location at all. It has its pros and cons like all McDonalds do but it has the potential to be even better. Will I come back? Of course I will! And I hope you give this McDonald’s a chance too.

This McDonald’s is pretty dirty. The reason I come here? The PLAYPLACE! Yes, it’s still dirty so when you get done, strip down your kids, wash their clothes and give them a bath. While they’re there they will have an awesome time running around and tiring themselves out!
The room with the play structure is all indoors and has plenty of seating so you can keep an eye on your little ones. We have been there during the day and at night… the play place is NOT well lit at night… just a heads up.
Bottom line: it’s McDonald’s, it’s dirty but I’ll be back. for the play place.

This mc donalds sucks… I waited about 20mins in the drive thru line, only to pay and park in the front fot someone to bring my food total time for food 35mins.